|
ÄúµÄλÖãºÊ×Ò³
> ²úÆ·ÖÐÐÄ 
 »¶Ó¿Í»§/ºÏ×÷»ï°é²¦´ò¡°ÁªÏµÎÒÃÇ¡±Ò³ÃæÖеġ°CTI²úÆ·²âÊԵ绰¡±ÊÔÓÃ/ÌåÑéÉîÛÚÊв©ÓòÐÅԴͨѶÓÐÏÞ¹«Ë¾Ò»Ì廯ºô½ÐÖÐÐÄƽ̨²úÆ·BYICC2.0/IPÈí½»»»ºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC2.0(Ò²³ÆΪIPºô½ÐÖÐÐÄϵͳ²úÆ·BYIPCC2.0)/IPºô½ÐÖÐÐÄϵͳ²úÆ·BYIPCC1.2/»ð¾¯ÊÜÀíϵͳÓë»ð¾¯Â¼Òôϵͳ²úÆ·(Ïû·À½Ó´¦¾¯ÏµÍ³²úÆ·)BYICC2.0.119/Fire Alarm Receiving and Dispatching System and Fire Alarm Recording System BYMiniCC2.0.119
Èç¹ûÄú/¹óµ¥Î»¾ßÓÐÒ»¶¨µÄÊý¾Ý¿âÓ¦ÓóÌÐò¿ª·¢Á¦Á¿²¢ÇÒ´òËã×Ô¼º(¶þ´Î)¿ª·¢(ʵʩ)¹©Èȹ©Å¯¿Í·þÈÈÏߺô½ÐÖÐÐÄϵͳ¡¢ÖÇ»Ûˮҵ¿Í·þÈÈÏߺô½ÐÖÐÐÄϵͳ¡¢È¼Æø¹«Ë¾¿Í·þÈÈÏߺô½ÐÖÐÐÄϵͳ¡¢12345ÕþÎñ·þÎñ±ãÃñÈÈÏßϵͳ¡¢12356ÐÄÀíÔ®ÖúÈÈÏßϵͳ¡¢CATI¼ÆËã»ú¸¨Öúµç»°µ÷²éϵͳ¡¢×Ô¶¯ÓïÒô֪ͨ(Íâºô)ϵͳ¡¢³ÇÊÐÖÇ»ÛÍ£³µ¿Í·þÈÈÏߺô½ÐÖÐÐÄϵͳ¡¢¾Ó¼ÒÑøÀÏ·þÎñºô½ÐÖÐÐÄϵͳ¡¢³ÇÊйìµÀ½»Í¨(µØÌú)¿Í·þÈÈÏߺô½ÐÖÐÐÄϵͳ¡¢Ò½Ôºµç»°Ëæ·Ãϵͳ¡¢Õþ¸®²¿Ãźô½ÐÖÐÐÄϵͳ¡¢¹«¹²ÊÂÒµµ¥Î»ºô½ÐÖÐÐÄϵͳ¡¢ÆóÒµºô½ÐÖÐÐÄϵͳ¡¢Ïû·À½Ó´¦¾¯ÏµÍ³/»ð¾¯ÊÜÀíϵͳ/»ð¾¯Â¼Òôϵͳ/»ð¾¯Í¼ÎÄÐÅϢϵͳ/Ïû·ÀͨÐÅÖ¸»Óϵͳ/Ïû·À»ð¾¯Í¼ÎÄÊÜÀí¼ÒôÁª¶¯Ò»Ì廯ϵͳ¡¢ÃñÓú½¿ÕÔËÊä»ú³¡·ÉÐÐÇøÓëͨÓú½¿Õ»ú³¡·ÉÐÐÇøµÄÏû·À¹¤³Ì(Ïû·À¾ÈÔ®¹¤³Ì)µÄÏû·ÀÕ¾µÄ»ð¾¯ÊÜÀíϵͳÓë»ð¾¯Â¼ÒôϵͳÓë»ð¾¯Í¼ÎÄÐÅϢϵͳÓëÏû·À½Ó´¦¾¯ÏµÍ³µÈºô½ÐÖÐÐÄƽ̨ϵͳ/Ïû·À½Ó´¦¾¯ÏµÍ³½¨ÉèÏîÄ¿£¬µ«ÓֶԵײãͨѶ¡¢Ó²¼þ¡¢ºô½ÐÖÐÐÄ(CTI)µÈ¼¼Êõ²»Ì«Á˽⣬ÇëÁªÏµÉîÛÚÊв©ÓòÐÅԴͨѶÓÐÏÞ¹«Ë¾Ñз¢²¿(0755-86172837£¬18923792243)£¬ÎÒÃǽ«ÎªÄú/¹óµ¥Î»Ìṩºô½ÐÖÐÐÄƽ̨ϵͳÒÔ¼°ÐÐÒµÓ¦ÓõÄÈí¼þ¶þ´Î¿ª·¢¡¢ÏµÍ³²ÎÊýÅäÖÃÓ벿ÊðʵʩµÈ·½ÃæµÄ×îÏêϸµÄ¼¼ÊõÖ¸µ¼ºÍÅäÌ×µÄÓ²¼þ²úÆ·(°üÀ¨ºô½ÐÖÐÐÄ·þÎñÆ÷Óëµç»°ÓïÒô½Ó¿ÚÉ豸)ÒÔ¼°ÅäÌ׵ĺô½ÐÖÐÐÄƽ̨Èí¼þ²úÆ·(°üÀ¨ºô½ÐÖÐÐÄƽ̨Èí¼þ°üÒÔ¼°Ò×ѧÒ×ÓõĶþ´Î¿ª·¢APIµÈ)¡£
ÉîÛÚÊв©ÓòÐÅԴͨѶÓÐÏÞ¹«Ë¾²úÆ·¿ì½Ýµ¼º½ Product Navigation QQÔÚÏß½»Á÷: ΢ÐÅ¿Í·þ: |
|
ÉîÛÚÊв©ÓòÐÅԴͨѶÓÐÏÞ¹«Ë¾(¼ò³Æ²©ÓòͨѶ)Óɺô½ÐÖÐÐÄÐÐÒµ×ÊÉîµÄ¹¤Ñ§²©Ê¿µ£Èμ¼Êõ×ܼ࣬ӵÓÐ×ÔÖ÷Ñз¢µÄ¡¢ÍêÕûµÄ¡¢¾¹ý1300+¸ö³É¹¦°¸ÀýÑéÖ¤µÄºô½ÐÖÐÐÄ(ÁªÂçÖÐÐÄ/Call
Center/CTI)²úÆ·Ïߣ¬°üÀ¨µç·½»»»(Ó²½»»»)°æºô½ÐÖÐÐÄϵͳƽ̨²úÆ·ºÍIPÈí½»»»°æºô½ÐÖÐÐÄϵͳƽ̨²úÆ·ÒÔ¼°ÏµÁÐÐÐÒµÓû§ºô½ÐÖÐÐÄϵͳ(°üÀ¨ÄÚÖÃÁ˻𾯵÷¶È»ú/³Ì¿Ø½»»»»ú/ÅŶӵ÷¶È»ú/Êý×ֳ̿ص÷¶È½»»»»úºÍ»ð¾¯ÊÜÀíÐÅϢϵͳ/»ð¾¯ÊÜÀíÐÅÏ¢É豸/¾¯Çé½ÓÊÕÖÕ¶Ë/¾¯ÇéÊÜÀíÖÕ¶Ë/Ïû·À½Ó´¦¾¯ÒµÎñ¹ÜÀíµÄÓ¦ÓÃÈí¼þÒÔ¼°»ð¾¯Êý×Ö¼Òô¼ʱװÖÃ/¼Òô¼ʱÉ豸µÈµÄÏû·À½Ó´¦¾¯ÏµÍ³/»ð¾¯ÊÜÀíϵͳÓë»ð¾¯Â¼ÒôϵͳºÍ»ð¾¯Í¼ÎÄÐÅϢϵͳ/Ïû·ÀͨÐÅÖ¸»Óϵͳ¡¢»ð¾¯Áª¶¯¿ØÖÆÉ豸/»ð¾¯ÊÜÀíÁª¶¯¿ØÖÆ×°ÖÃ)²úÆ·£¬ÏµÁкô½ÐÖÐÐÄϵͳ²úÆ·µÄÎȶ¨ÐÔÓ빦ÄܺÍϵͳ¼Ü¹¹ÒÔ¼°ºô½ÐÖÐÐÄAPI(SDK)½Ó¿ÚµÈ´¦ÓÚÐÐÒµÁìÏȵØλ:
 ²©ÓòͨѶһÌ廯ºô½ÐÖÐÐÄƽ̨ϵͳ²úÆ·BYICC2.0
²©ÓòͨѶһÌ廯ºô½ÐÖÐÐÄƽ̨ϵͳ²úÆ·BYICC2.0ÊDzÉÓúô½ÐÖÐÐÄÐÐÒµÖ÷Á÷Ó²¼þ³§ÉÌ(È纼ÖÝÈý»ã¡¢ÉîÛÚ¶«½ø¡¢¹ãÖÝÒ㺽ͨÐÅ¡¢ÉϺ£Ñ¸Ê±Í¨ÐŵÈ)µÄÖÇÄÜÓïÒô½»»»»úºÍÓïÒô°å¿¨ÒÔ¼°VOIPÓïÒôÍø¹Ø×÷ΪӲ¼þƽ̨µÄµç·½»»»£¨Ó²½»»»£©°æºô½ÐÖÐÐÄƽ̨ϵͳ²úÆ·£¬·ûºÏYD/T2823¡ª2015¡¶ºô½ÐÖÐÐÄ·þÎñÖÊÁ¿ºÍÔËÓª¹ÜÀí¹æ·¶¡·¡¢SJ/T
11739-2019¡¶ÐÅÏ¢¼¼Êõ·þÎñ ºô½ÐÖÐÐÄÔËÓª¹ÜÀíÒªÇ󡷵ȹú¼Ò±ê×¼£¬¹ã·ºÓ¦ÓÃÓÚÕþ¸®²¿Ãź͹«¹²ÊÂÒµµ¥Î»ÒÔ¼°ÆóÒµµÄºô½ÐÖÐÐÄƽ̨ϵͳ½¨ÉèÏîÄ¿ 
 ²©ÓòͨѶIPÈí½»»»ºô½ÐÖÐÐÄƽ̨ϵͳ²úÆ·BYIPCC2.0
²©ÓòͨѶIPÈí½»»»ºô½ÐÖÐÐÄƽ̨ϵͳ²úÆ·BYIPCC2.0ÊDzÉÓúô½ÐÖÐÐÄÐÐÒµÖ÷Á÷Ó²¼þÉ豸³§ÉÌ(È纼ÖÝÈý»ã¡¢ÉîÛÚ¶«½ø¡¢¹ãÖÝÒ㺽ͨÐÅ¡¢»ªÎª¡¢ÖÐÐËͨѶ¡¢AvayaµÈ)µÄÈí½»»»¼Ü¹¹¶àýÌåÓïÒô½»»»»ú×÷ΪӲ¼þƽ̨µÄÈí½»»»°æºô½ÐÖÐÐÄƽ̨ϵͳ²úÆ·£¬·ûºÏYD/T2823¡ª2015¡¶ºô½ÐÖÐÐÄ·þÎñÖÊÁ¿ºÍÔËÓª¹ÜÀí¹æ·¶¡·¡¢SJ/T
11739-2019¡¶ÐÅÏ¢¼¼Êõ·þÎñ ºô½ÐÖÐÐÄÔËÓª¹ÜÀíÒªÇ󡷵ȹú¼Ò±ê×¼£¬¹ã·ºÓ¦ÓÃÓÚÕþ¸®²¿Ãź͹«¹²ÊÂÒµµ¥Î»ÒÔ¼°ÆóÒµµÄºô½ÐÖÐÐÄƽ̨ϵͳ½¨ÉèÏîÄ¿
 ²©ÓòͨѶIPºô½ÐÖÐÐÄƽ̨ϵͳ²úÆ·BYIPCC1.2
²©ÓòͨѶIPºô½ÐÖÐÐÄƽ̨ϵͳ²úÆ·BYIPCC1.2ÊDzÉÓúô½ÐÖÐÐÄÐÐÒµÖ÷Á÷Ó²¼þÉ豸³§ÉÌ(ÈçÉϺ£Ñ¸Ê±Í¨ÐÅ¡¢ÏÃÃÅÀÊÊӿƼ¼¡¢ÉîÛÚ³±Á÷ÍøÂçµÈ)µÄIPµç»°½»»»»ú(IP-PBX/IP
PBX/IPPBX/IPÓïÒô½»»»»ú)×÷ΪӲ¼þƽ̨µÄÈí½»»»°æºô½ÐÖÐÐÄƽ̨ϵͳ²úÆ·£¬·ûºÏYD/T2823¡ª2015¡¶ºô½ÐÖÐÐÄ·þÎñÖÊÁ¿ºÍÔËÓª¹ÜÀí¹æ·¶¡·¡¢SJ/T
11739-2019¡¶ÐÅÏ¢¼¼Êõ·þÎñ ºô½ÐÖÐÐÄÔËÓª¹ÜÀíÒªÇ󡷵ȹú¼Ò±ê×¼£¬¹ã·ºÓ¦ÓÃÓÚÕþ¸®²¿Ãź͹«¹²ÊÂÒµµ¥Î»ÒÔ¼°ÆóÒµµÄºô½ÐÖÐÐÄƽ̨ϵͳ½¨ÉèÏîÄ¿
 ²©ÓòͨѶ»ð¾¯ÊÜÀíϵͳÓë»ð¾¯Â¼Òôϵͳ²úÆ·/Ïû·À½Ó´¦¾¯ÏµÍ³²úÆ·BYICC2.0.119
²©ÓòͨѶ»ð¾¯ÊÜÀíϵͳÓë»ð¾¯Â¼Òôϵͳ²úÆ·BYICC2.0.119£¬×÷ΪÃñÓú½¿ÕÔËÊä»ú³¡Ïû·ÀÕ¾/ͨÓú½¿Õ»ú³¡Ïû·ÀÕ¾/Σ»¯ÆóÒµÏû·ÀÕ¾/ºËµç³§Ïû·ÀÕ¾/ÖÆÔì»ùµØÏû·ÀÕ¾/Ïû·À¾ÈÔ®Ö§¶Ó/Ïû·À¾ÈÔ®´ó¶ÓµÈÏû·ÀÕ¾(¶Ó)µÄÏû·À×°±¸Å䱸ÖеÄÖØҪͨÐÅÆ÷²ÄºÍÏû·ÀÓ¦¼±Ö¸»ÓÌåϵµÄºËÐÄ×é³É²¿·ÖÒÔ¼°Ïû·ÀͨÐÅÖ¸»ÓϵͳµÄ»ù´¡ÐÔÐÅÏ¢»¯ÏµÍ³£¬¾¹ýÁËÖÚ¶àµÄÃñÓú½¿ÕÔËÊä»ú³¡Ïû·ÀÕ¾/ͨÓú½¿Õ»ú³¡Ïû·ÀÕ¾/Σ»¯ÆóÒµÏû·ÀÕ¾/ºËµç³§Ïû·ÀÕ¾/ÖÆÔì»ùµØÏû·ÀÕ¾/Ïû·À¾ÈÔ®Ö§¶Ó/Ïû·À¾ÈÔ®´ó¶ÓµÈÏû·ÀÕ¾(¶Ó)µÄ»ð¾¯ÊÜÀíϵͳÓë»ð¾¯Â¼ÒôϵͳµÄ³É¹¦°¸ÀýÑéÖ¤£¬²ÉÓÃÁìÏȵÄÒ»Ì廯¼Ü¹¹ºô½ÐÖÐÐÄϵͳ¼¼ÊõÒÔ¼°Ïû·ÀÓ¦¼±Í¨ÐÅÖ¸»Óµ÷¶Èϵͳ¼¼ÊõÉè¼Æ£¬ÒѾ°Ñ»ð¾¯ÊÜÀíϵͳÓë»ð¾¯Â¼ÒôϵͳÕûºÏ³ÉΪÁËÒ»Ì×ϵͳ£¬ÄÚÖÃÁ˻𾯵÷¶È»ú(³Ì¿Ø½»»»»ú/ÅŶӵ÷¶È»ú/Êý×ֳ̿ص÷¶È½»»»»ú)¡¢»ð¾¯ÊÜÀíÐÅϢϵͳ(»ð¾¯ÊÜÀíÐÅÏ¢É豸/¾¯Çé½ÓÊÕÖÕ¶Ë/¾¯ÇéÊÜÀíÖÕ¶Ë/Ïû·À½Ó´¦¾¯ÒµÎñ¹ÜÀíµÄÓ¦ÓÃÈí¼þ)ÒÔ¼°»ð¾¯Êý×Ö¼Òô¼ʱװÖÃ(¼Òô¼ʱÉ豸)µÈ£¬·ûºÏGB16281-2010¡¶»ð¾¯ÊÜÀíϵͳ¡·¡¢GB16281-2024¡¶Ïû·À½Ó´¦¾¯ÏµÍ³¡·¡¢ÖйúÃñÓú½¿Õ¾ÖMH/T
7002-2006¡¶ÃñÓú½¿ÕÔËÊä»ú³¡Ïû·ÀÕ¾Ïû·À×°±¸Å䱸¡·¡¢ÖйúÃñÓú½¿Õ¾ÖMH/T 7002-2024¡¶ÔËÊä»ú³¡Ïû·ÀÕ¾×°±¸Å䱸¡·(Õ÷ÇóÒâ¼û¸å)¡¢ÖйúÃñÓú½¿Õ¾ÖMH/T 7015-2007¡¶ÃñÓú½¿ÕÔËÊä»ú³¡·ÉÐÐÇøÏû·ÀÉèÊ©¡·¡¢ÖйúÃñÓú½¿Õ¾ÖMH/T 7015-2024¡¶ÔËÊä»ú³¡·ÉÐÐÇøÏû·À¾ÈÔ®ÉèÊ©¡·(Õ÷ÇóÒâ¼û¸å)¡¢ÖйúÃñÓú½¿Õ¾Ö¡¶ÔËÊä»ú³¡Ïû·À¶Ó¹ÜÀí¹æ¶¨¡·£¨Ãñº½¹æ¡²2022¡³54ºÅ£©¡¢ÖйúÃñÓú½¿Õ¾Ö¡¶ÔËÊä»ú³¡×¨Ö°Ïû·À¶Ó¹ÜÀí¹æ¶¨£¨ÐÞ¶©£©¡·¡¢ÖйúÃñÓú½¿Õ¾Ö¡¶ÃñÓÃÔËÊä»ú³¡Í»·¢Ê¼þÓ¦¼±¾ÈÔ®¹ÜÀí¹æÔò¡·¡¢¹úÎñÔº°²Î¯»á°ì¹«ÊÒ/Ó¦¼±¹ÜÀí²¿/¹úÎñÔº¹ú×Êί¡¶¹ØÓÚ½øÒ»²½¼ÓÇ¿¹úÓдóÐÍΣ»¯ÆóҵרְÏû·À¶ÓÎ齨ÉèµÄÒâ¼û¡·ÒÔ¼°¡¶Î£»¯ÆóÒµÏû·ÀÕ¾½¨Éè±ê×¼¡·(°²Î¯°ì[2023]3ºÅ)¡¢¹ú¼ÒÄÜÔ´¾Ö¡¶ºËµç³§Ïû·ÀÕ¾½¨ÉèÔÝÐй涨¡·[¹úÄÜ·¢ºËµç¹æ(2024)47ºÅ]¡¢GB 50313-2013¡¶Ïû·ÀͨÐÅÖ¸»ÓϵͳÉè¼Æ¹æ·¶¡·µÈ¹ú¼Ò±ê×¼£¬½«Ïû·À¾ÈÔ®ÐÅÏ¢ÊÜÀíºÍÖ¸»Óµ÷¶È¹¦ÄÜÈÚÓÚÒ»Ì壬ʵÏÖÁË´ÓÊÜÀí±¨¾¯(Èç½ÓÊÕ±¨¾¯¡¢¾¯Çé±æʶ¡¢Â¼Òô¼ʱ/¼Ç¼µ÷¶ÈÖ¸»ÓÓïÒôÐÅÏ¢¡¢ÖÇÄÜÔ¤°¸×Ô¶¯Áª¶¯µÈ)¡¢µ÷¶ÈÖ¸»Ó(Èç»°Îñ¹ÜÀí¡¢»ð¾¯µç»°×ª½Ó¼°µ÷¶Èµç»°¹ÜÀí¡¢ÅŶӵ÷¶È»ú¡¢Ïû·À×ÊÔ´¹ÜÀí¡¢Êý¾Ý¹²Ïí½»»»¡¢Êý¾Ýͳ¼Æ·ÖÎöµÈ)¡¢³ö¾¯¾ÈÔ®(Èç±àÖƳö¶¯Á¦Á¿·½°¸¡¢Ï´ï³ö¶¯ÃüÁîµÈ)µ½Õ½ÆÀ×ܽáµÈÃð»ð¾ÈÔ®ÏìӦȫ¹ý³ÌµÄÐÅÏ¢´¦ÀíºÍ¼Ç¼´æµµ£»¹ã·ºÓ¦ÓÃÓÚÃñÓú½¿ÕÔËÊä»ú³¡Ïû·ÀÕ¾/ͨÓú½¿Õ»ú³¡Ïû·ÀÕ¾/Σ»¯ÆóÒµÏû·ÀÕ¾/ºËµç³§Ïû·ÀÕ¾/Ïû·À¾ÈÔ®Ö§¶Ó/Ïû·À¾ÈÔ®´ó¶Ó/ʯ»¯ÆóÒµ/»¯¹¤³§/ÁÖ³¡/´óÐÍÆóÊÂÒµµ¥Î»/´óÐÍÉÌÒµ×ÛºÏÌå/ÆóÒµÔ°Çø/¹¤ÒµÔ°Çø/ÖÆÔì»ùµØ/ÓÍÌïÏû·À¶ÓµÈ½¨Éè»ð¾¯ÊÜÀíϵͳ/»ð¾¯Â¼Òôϵͳ/119½Ó´¦¾¯ÏµÍ³/Ïû·À½Ó´¦¾¯ÏµÍ³/Ïû·À»ð¾¯Í¼ÎÄÊÜÀí¼ÒôÁª¶¯Ò»Ì廯ϵͳ/ÃñÓú½¿ÕÔËÊä»ú³¡·ÉÐÐÇøÓëͨÓú½¿Õ»ú³¡·ÉÐÐÇøµÄÏû·À¹¤³Ì(Ïû·À¾ÈÔ®¹¤³Ì)µÄÏû·ÀÕ¾µÄ»ð¾¯ÊÜÀíϵͳÓë»ð¾¯Â¼ÒôϵͳÓë»ð¾¯Í¼ÎÄÐÅϢϵͳÓëÏû·À½Ó´¦¾¯ÏµÍ³
²©ÓòͨѶ»ð¾¯Â¼Òôϵͳ²úÆ·BYICCREC2.0.119
²©ÓòͨѶ»ð¾¯Â¼Òôϵͳ²úÆ·BYICCREC2.0.119£¬×÷ΪÃñÓú½¿ÕÔËÊä»ú³¡Ïû·ÀÕ¾/ͨÓú½¿Õ»ú³¡Ïû·ÀÕ¾/Σ»¯ÆóÒµÏû·ÀÕ¾/ºËµç³§Ïû·ÀÕ¾/ÖÆÔì»ùµØÏû·ÀÕ¾/Ïû·À¾ÈÔ®Ö§¶Ó/Ïû·À¾ÈÔ®´ó¶ÓµÈÏû·ÀÕ¾(¶Ó)µÄÏû·À×°±¸Å䱸ÖеÄÖØҪͨÐÅÆ÷²ÄºÍÏû·ÀÓ¦¼±Ö¸»ÓÌåϵµÄºËÐÄ×é³É²¿·ÖÒÔ¼°Ïû·ÀͨÐÅÖ¸»ÓϵͳµÄ»ù´¡ÐÔÐÅÏ¢»¯ÏµÍ³£¬¾¹ýÁËÖÚ¶àµÄÃñÓú½¿ÕÔËÊä»ú³¡Ïû·ÀÕ¾/ͨÓú½¿Õ»ú³¡Ïû·ÀÕ¾/Σ»¯ÆóÒµÏû·ÀÕ¾/ºËµç³§Ïû·ÀÕ¾/ÖÆÔì»ùµØÏû·ÀÕ¾/Ïû·À¾ÈÔ®Ö§¶Ó/Ïû·À¾ÈÔ®´ó¶ÓµÈÏû·ÀÕ¾(¶Ó)µÄ»ð¾¯Â¼ÒôϵͳµÄ³É¹¦°¸ÀýÑéÖ¤£¬²ÉÓÃÁìÏȵÄÒ»Ì廯¼Ü¹¹ºô½ÐÖÐÐÄϵͳ¼¼ÊõÒÔ¼°Ïû·ÀÓ¦¼±Í¨ÐÅÖ¸»Óµ÷¶Èϵͳ¼¼ÊõÉè¼Æ£¬ÄÚÖÃÁË»ð¾¯Êý×Ö¼Òô¼ʱװÖÃ(¼Òô¼ʱÉ豸)µÈ£¬·ûºÏGB16281-2010¡¶»ð¾¯ÊÜÀíϵͳ¡·¡¢GB16281-2024¡¶Ïû·À½Ó´¦¾¯ÏµÍ³¡·¡¢ÖйúÃñÓú½¿Õ¾ÖMH/T 7002-2006¡¶ÃñÓú½¿ÕÔËÊä»ú³¡Ïû·ÀÕ¾Ïû·À×°±¸Å䱸¡·¡¢ÖйúÃñÓú½¿Õ¾ÖMH/T 7002-2024¡¶ÔËÊä»ú³¡Ïû·ÀÕ¾×°±¸Å䱸¡·(Õ÷ÇóÒâ¼û¸å)¡¢ÖйúÃñÓú½¿Õ¾ÖMH/T 7015-2007¡¶ÃñÓú½¿ÕÔËÊä»ú³¡·ÉÐÐÇøÏû·ÀÉèÊ©¡·¡¢ÖйúÃñÓú½¿Õ¾ÖMH/T 7015-2024¡¶ÔËÊä»ú³¡·ÉÐÐÇøÏû·À¾ÈÔ®ÉèÊ©¡·(Õ÷ÇóÒâ¼û¸å)¡¢ÖйúÃñÓú½¿Õ¾Ö¡¶ÔËÊä»ú³¡Ïû·À¶Ó¹ÜÀí¹æ¶¨¡·£¨Ãñº½¹æ¡²2022¡³54ºÅ£©¡¢ÖйúÃñÓú½¿Õ¾Ö¡¶ÔËÊä»ú³¡×¨Ö°Ïû·À¶Ó¹ÜÀí¹æ¶¨£¨ÐÞ¶©£©¡·¡¢ÖйúÃñÓú½¿Õ¾Ö¡¶ÃñÓÃÔËÊä»ú³¡Í»·¢Ê¼þÓ¦¼±¾ÈÔ®¹ÜÀí¹æÔò¡·¡¢¹úÎñÔº°²Î¯»á°ì¹«ÊÒ/Ó¦¼±¹ÜÀí²¿/¹úÎñÔº¹ú×Êί¡¶¹ØÓÚ½øÒ»²½¼ÓÇ¿¹úÓдóÐÍΣ»¯ÆóҵרְÏû·À¶ÓÎ齨ÉèµÄÒâ¼û¡·ÒÔ¼°¡¶Î£»¯ÆóÒµÏû·ÀÕ¾½¨Éè±ê×¼¡·(°²Î¯°ì[2023]3ºÅ)¡¢¹ú¼ÒÄÜÔ´¾Ö¡¶ºËµç³§Ïû·ÀÕ¾½¨ÉèÔÝÐй涨¡·[¹úÄÜ·¢ºËµç¹æ(2024)47ºÅ]¡¢GB 50313-2013¡¶Ïû·ÀͨÐÅÖ¸»ÓϵͳÉè¼Æ¹æ·¶¡·µÈ¹ú¼Ò±ê×¼£¬ÌṩÁË»ù±¾²ÎÊýÉèÖù¦ÄÜ¡¢»°ÎñÊý¾ÝÓëÒµÎñÊý¾ÝµÄ¼¯ÖйÜÀíÒÔ¼°ÒµÎñ²ÎÊýά»¤¹¦ÄÜ¡¢²Ù×÷ÈËÔ±µÇ¼ÐÅÏ¢¹ÜÀíÒÔ¼°È¨ÏÞ¹ÜÀí¹¦ÄÜ¡¢¶ÁÈ¡ÓëÉèÖõ绰½Ó¿ÚÉ豸²ÎÊý¹¦ÄÜ¡¢µç»°Ïß·¿ØÖƹ¦ÄÜ¡¢À´µçÆÁÄ»µ¯³ö(Screen PopUp)¹¦ÄÜ¡¢»ð¾¯Í¨»°Â¼Òô¹ÜÀí¹¦ÄÜ¡¾°üÀ¨¶à·½Ó´¦¾¯Í¨»°µÄÈ«³Ìʵʱͬ²½Êý×Ö¼Òô¡¢°´ÈÎÒâ×éºÏÌõ¼þ½øÐл°Îñ¼Ç¼µÄͳ¼ÆºÍ²éѯ¡¢²¥·Å»ð¾¯Í¨»°Â¼Òô¡¢²é¿´»°Îñ¼Ç¼ÏêϸÐÅÏ¢¡¢¶ÔÖØÒªµÄͬ²½Êý×Ö¼ÒôÎļþÌí¼Ó/Ð޸ıê×¢ÐÅÏ¢¡¢¶Ô»°Îñ¼Ç¼Óë¼Òô¼Ç¼½øÐб¸·Ý/ɾ³ý/ת´æµÈ¡¿¡¢Ãð»ð¾ÈÔ®½Ó¾¯µ¥ÐÅÏ¢¹ÜÀí¹¦ÄÜ¡¢Ãð»ð¾ÈÔ®³ö³µµ¥(³ö¶¯ÃüÁî)ÐÅÏ¢¹ÜÀí¹¦ÄÜ¡¢»°Îñͳ¼ÆÓëÒµÎñͳ¼Æ¹¦ÄÜ¡¢Ïû·À¾ÈÔ®Ô¤°¸ÐÅÏ¢ÓëÓ¦¼±×ÊÔ´ÐÅÏ¢¹ÜÀí¹¦ÄܵȷḻµÄ»ð¾¯Â¼ÒôϵͳµÄÒµÎñ¹¦ÄÜ£»¹ã·ºÓ¦ÓÃÓÚÃñÓú½¿ÕÔËÊä»ú³¡Ïû·ÀÕ¾/ͨÓú½¿Õ»ú³¡Ïû·ÀÕ¾/Σ»¯ÆóÒµÏû·ÀÕ¾/ºËµç³§Ïû·ÀÕ¾/Ïû·À¾ÈÔ®Ö§¶Ó/Ïû·À¾ÈÔ®´ó¶Ó/ʯ»¯ÆóÒµ/»¯¹¤³§/¹¤ÒµÔ°Çø/ÖÆÔì»ùµØ/ÓÍÌïÏû·À¶ÓµÈ½¨ÉèÏû·ÀÕ¾(¶Ó)µÄ»ð¾¯Â¼Òôϵͳ/¼Òô¼ʱÉ豸
²©ÓòͨѶÕë¶ÔÓ¢Óï¹ú¼Ò(µØÇø)µÄ»ú³¡Ïû·ÀÕ¾»ð¾¯ÊÜÀíϵͳÓë»ð¾¯Â¼Òôϵͳ²úÆ·BYMiniCC2.0.119(Ó¢Óï°æ)-Fire Alarm Receiving and Dispatching System and Fire Alarm Recording System of Airport Fire Station BYMiniCC2.0.119(English Version for English-speaking countries/regions)
Shenzhen Boyu Xinyuan Communication Co. Ltd.'s Fire Alarm Receiving and Dispatching System and Fire Alarm Recording System BYMiniCC2.0.119, also known as Fire Emergency Receiving and Dispatching System BYMiniCC2.0.119, is a mature product for the fire rescue department of civil air transport airport fire station/general aviation airport fire station in English-speaking countries/regions.The BYMiniCC2.0.119 has integrated the Fire Alarm Receiving and Dispatching System and the Fire Alarm Recording System into a set of systems,which has built-in alarm receiving equipment, fire alarm receiving information system, fire alarm digital recording and recording device and fire alarm dispatcher(queuing dispatcher/program-controlled switch).
The BYMiniCC2.0.119 optimizes the management functions such as receiving fire alarm, sending out fire alarm, collecting information before and after the event, recording and playing fire alarm calls in the whole process, and also improves the fire safety guarantee ability.Its traffic system supports telephone hard switching scheme or telephone soft switching scheme, and the hardware platform adopts the special USB interface voice box of mainstream hardware equipment manufacturers in the call center(fire rescue) industry.
The BYMiniCC2.0.119 has built-in software modules such as CTI core service software package, fire alarm agent software (fire alarm receiving information system software), statistical report software,fire alarm digital recording system management software, system maintenance management software, system communication status real-time monitoring software, fire alarm and dispatch instruction receiving (distribution) software, software for converting fire alarm recording file into text, and fire alarm acceptance linkage control interface software.
The BYMiniCC2.0.119 complies with GB16281-2010 Fire Alarm Receiving and Dispatching System, GB16281-2024 Fire Emergency Receiving and Dispatching System, Civil Aviation Administration of China MH/T 7002-2006 Fire Equipment of Civil Aviation Transport Airport Fire
Station, Civil Aviation Administration of China MH/T 7002-2024 Fire Equipment of Transport Airport(draft for comment), GB 50313-2013 Code for Design of Fire Communication Command System,GB8566-2007 Code for Computer Software Development and other Chinese national standards.
The BYMiniCC2.0.119 has carrier-level stability, high integration and fusion, and high cost performance.The BYMiniCC2.0.119 has passed through successful case verification of Fire Alarm Receiving and Dispatching Systems and Fire Alarm Recording Systems of many civil air transport airport fire stations/general aviation airport fire stations such as Changzhou Benniu International Airport in China's Jiangsu Province, Yuncheng Salt Lake International Airport in China's Shanxi Province, Yining International Airport in China's Xinjiang Uygur Autonomous Region, Xingtai Dalian Airport in China's Hebei Province, Dazhou Jinya Airport in China's Sichuan Province, Tongren Fenghuang Airport in China's Guizhou Province, Tongliao Airport in China's Inner Mongolia Autonomous Region, etc.
The BYMiniCC2.0.119 is widely used in the fire rescue department(emergency management department) of civil air transport airport fire station/general aviation airport fire station in English-speaking countries/regions to construct Fire Alarm Receiving and Dispatching System/Fire Alarm Recording System/Fire Emergency Receiving and Dispatching System/Fire Alarm Graphic Information System.
 ²©ÓòͨѶ»ð¾¯Í¼ÎÄÐÅϢϵͳ²úÆ·BYGIS2.0.119
²©ÓòͨѶ»ð¾¯Í¼ÎÄÐÅϢϵͳ²úÆ·BYGIS2.0.119£¬×÷ΪÃñÓú½¿ÕÔËÊä»ú³¡Ïû·ÀÕ¾(¶Ó)/Σ»¯ÆóÒµÏû·ÀÕ¾(¶Ó)µÈµÄÏû·À×°±¸Å䱸ÖеÄÖØҪͨÐÅÆ÷²Ä£¬²ÉÓÃÏȽø³ÉÊìµÄGIS(µØÀíÐÅϢϵͳ)¼¼ÊõÒÔ¼°Ïû·ÀÓ¦¼±Í¨ÐÅÖ¸»Óµ÷¶Èϵͳ¼¼ÊõÉè¼Æ£¬³ä·Ö·¢»ÓµØÀíÐÅϢϵͳµÄ¹¦ÄÜÌصãºÍµØͼ¿ÉÊÓ»¯ÓÅÊÆÒÔ¼°¿Õ¼ä·ÖÎöÄÜÁ¦£¬ÎªÏû·À¾ÈÔ®ÓëÓ¦¼±Ö¸»ÓÌṩÖÇÄÜ¡¢¸ßЧ¡¢Îȶ¨µÄÐÅÏ¢·þÎñƽ̨£¬·ûºÏÖйúÃñÓú½¿Õ¾ÖMH/T7002-2006¡¶ÃñÓú½¿ÕÔËÊä»ú³¡Ïû·ÀÕ¾Ïû·À×°±¸Å䱸¡·¡¢ÖйúÃñÓú½¿Õ¾ÖMH/T 7002-2024¡¶ÔËÊä»ú³¡Ïû·ÀÕ¾×°±¸Å䱸¡·(Õ÷ÇóÒâ¼û¸å)¡¢ÖйúÃñÓú½¿Õ¾ÖMH/T 7015-2007¡¶ÃñÓú½¿ÕÔËÊä»ú³¡·ÉÐÐÇøÏû·ÀÉèÊ©¡·¡¢ÖйúÃñÓú½¿Õ¾ÖMH/T 7015-2024¡¶ÔËÊä»ú³¡·ÉÐÐÇøÏû·À¾ÈÔ®ÉèÊ©¡·(Õ÷ÇóÒâ¼û¸å)¡¢¡¶ÖйúÃñº½ËÄÐÍ»ú³¡½¨ÉèÐж¯¸ÙÒª£¨2020¡ª2035Ä꣩¡·¡¢T/CCAATB0031-2022¡¶ÃñÓûú³¡µØÀíÐÅϢƽ̨½¨ÉèÖ¸ÄÏ¡·¡¢ÖйúÃñÓú½¿Õ¾Ö¡¶ÃñÓÃÔËÊä»ú³¡×¨Ö°Ïû·À¶Ó¹ÜÀí¹æ¶¨¡·¡¢ÖйúÃñÓú½¿Õ¾Ö¡¶ÃñÓÃÔËÊä»ú³¡Í»·¢Ê¼þÓ¦¼±¾ÈÔ®¹ÜÀí¹æÔò¡·¡¢GB
50313-2013¡¶Ïû·ÀͨÐÅÖ¸»ÓϵͳÉè¼Æ¹æ·¶¡·¡¢GB8566-2007¡¶¼ÆËã»úÈí¼þ¿ª·¢¹æ·¶¡·µÈ¹ú¼Ò±ê×¼£¬¹ã·ºÓ¦ÓÃÓÚÃñÓú½¿ÕÔËÊä»ú³¡Ïû·ÀÕ¾(¶Ó)/Σ»¯ÆóÒµÏû·ÀÕ¾(¶Ó)µÈ½¨ÉèÏû·À»ð¾¯Í¼ÎÄÐÅϢϵͳ
 »ð¾¯Áª¶¯¿ØÖÆÆ÷²úÆ·AJ-LAN-CH7
»ð¾¯Áª¶¯¿ØÖÆÆ÷(ÖÇ»ÛÏû·À¿ìËÙÏìӦϵͳÖÐÐÄ»ú)AJ-LAN-CH7£¬×÷ΪÏû·À¾ÈÔ®½Ó´¦¾¯Áª¶¯¿ØÖÆϵͳµÄºËÐÄÉ豸£¬ÊÇÒ»Ì×´øÈí¼þµÄ»ð¾¯ÊÜÀíÁª¶¯¿ØÖÆ×°ÖÃ(Áª¶¯¿ØÖÆÉ豸/Ïû·À½Ó´¦¾¯Áª¶¯¿ØÖÆ×°ÖÃ)£¬ÓÃÓÚ·¢ËÍ¿ØÖÆÐźţ¬Áª¶¯¿ØÖÆÃñÓú½¿ÕÔËÊä»ú³¡Ïû·ÀÕ¾/Σ»¯ÆóÒµÏû·ÀÕ¾/ºËµç³§Ïû·ÀÕ¾/ÏçÕòÕþ¸®×¨Ö°Ïû·À¶Ó/¹¤ÒµÔ°ÇøÏû·ÀÕ¾µÈµÄÏû·ÀÉèÊ©Èç³µ¿âÃÅ¡¢¾¯Áå¡¢¾¯µÆ¡¢»ð¾¯¹ã²¥¡¢¼ÆʱÖնˣ»·ûºÏGB16281-2010¡¶»ð¾¯ÊÜÀíϵͳ¡·¡¢GB16281-2024¡¶Ïû·À½Ó´¦¾¯ÏµÍ³¡·¡¢ÖйúÃñÓú½¿Õ¾ÖMH/T 7002-2006¡¶ÃñÓú½¿ÕÔËÊä»ú³¡Ïû·ÀÕ¾Ïû·À×°±¸Å䱸¡·¡¢ÖйúÃñÓú½¿Õ¾ÖMH/T 7002-2024¡¶ÔËÊä»ú³¡Ïû·ÀÕ¾×°±¸Å䱸¡·(Õ÷ÇóÒâ¼û¸å)¡¢¹úÎñÔº°²Î¯»á°ì¹«ÊÒ/Ó¦¼±¹ÜÀí²¿/¹úÎñÔº¹ú×Êί¡¶¹ØÓÚ½øÒ»²½¼ÓÇ¿¹úÓдóÐÍΣ»¯ÆóҵרְÏû·À¶ÓÎ齨ÉèµÄÒâ¼û¡·ÒÔ¼°¡¶Î£»¯ÆóÒµÏû·ÀÕ¾½¨Éè±ê×¼¡·(°²Î¯°ì[2023]3ºÅ)¡¢¹ú¼ÒÄÜÔ´¾Ö¡¶ºËµç³§Ïû·ÀÕ¾½¨ÉèÔÝÐй涨¡·[¹úÄÜ·¢ºËµç¹æ(2024)47ºÅ]¡¢GB/T38254-2019
¡¶»ð¾¯ÊÜÀíÁª¶¯¿ØÖÆ×°Öá·¡¢GB 50313-2013¡¶Ïû·ÀͨÐÅÖ¸»ÓϵͳÉè¼Æ¹æ·¶¡·µÈ¹ú¼Ò±ê×¼
 ²©ÓòͨѶ´óÖÐÐÍÃñÓú½¿ÕÔËÊä»ú³¡Ïû·ÀÕ¾Ïû·À½Ó´¦¾¯ÏµÍ³²úÆ·BYICC2.0.119.lap
²©ÓòͨѶ´óÖÐÐÍÃñÓú½¿ÕÔËÊä»ú³¡Ïû·ÀÕ¾Ïû·À½Ó´¦¾¯ÏµÍ³²úÆ·BYICC2.0.119.lap£¬×÷Ϊ´óÖÐÐÍÃñÓú½¿ÕÔËÊä»ú³¡Ïû·ÀÕ¾(¶Ó)µÄÏû·À×°±¸Å䱸ÖеÄÖØҪͨÐÅÆ÷²Ä£¬²ÉÓÃÁìÏȵÄÒ»Ì廯¼Ü¹¹ºô½ÐÖÐÐÄϵͳ¼¼ÊõºÍµØÀíÐÅϢϵͳÒÔ¼°Ïû·ÀÓ¦¼±Í¨ÐÅÖ¸»Óµ÷¶Èϵͳ¼¼ÊõÉè¼Æ£¬ÒѾ°Ñ»ð¾¯ÊÜÀíϵͳÓë»ð¾¯Â¼ÒôϵͳÕûºÏ³ÉΪÁËÒ»Ì×ϵͳ£»Äܹ»ÓÐЧµØ°Ñ´óÖÐÐÍÃñÓú½¿ÕÔËÊä»ú³¡Òѽ¨³ÉµÄÏû·À·ÖÕ¾ÄÉÈë´óÖÐÐÍÃñÓú½¿ÕÔËÊä»ú³¡µÄÏû·ÀÖ÷Õ¾/Ïû·ÀÖ¸»ÓÖÐÐĵÄͳһ½Ó¾¯Óëµ÷¶ÈÖ¸»ÓÌåϵ£»Ò»Ì×´óÖÐÐÍÃñÓú½¿ÕÔËÊä»ú³¡Ïû·ÀÕ¾Ïû·À½Ó´¦¾¯ÏµÍ³²úÆ·BYICC2.0.119.lapÄܹ»ÓÐЧµØ¸²¸ÇºÍµ÷¶È¹ÜÀíÒ»¸ö´óÐÍ´óÖÐÐÍÃñÓú½¿ÕÔËÊä»ú³¡Ïû·ÀÖ÷Õ¾¹ÜϽµÄËùÓÐÏû·À·ÖÕ¾£»´óÖÐÐÍÃñÓú½¿ÕÔËÊä»ú³¡Ïû·ÀÕ¾Ïû·À½Ó´¦¾¯ÏµÍ³²úÆ·BYICC2.0.119.lapÊÇ¿É·Ö²¼Ê½²¿ÊðµÄÏû·ÀͨÐÅÖ¸»Óϵͳ£¬¼¯³ÉÁ˻𾯵÷¶È»ú¡¢»ð¾¯ÊÜÀíÐÅϢϵͳ¡¢»ð¾¯ÊÜÀíÐÅÏ¢É豸ÒÔ¼°»ð¾¯Êý×Ö¼Òô¼ʱװÖᢻð¾¯ÊÜÀíÁª¶¯¿ØÖÆ×°Öᢵç×ÓµØͼÈí¼þ¡¢»ú³¡°²·ÀÓëÒµÎñϵͳ¶Ô½ÓÊý¾Ý½»»»½Ó¿ÚÈí¼þ¡¢Êý¾Ý´æ´¢É豸µÈ£»·ûºÏÖйúÃñÓú½¿Õ¾ÖMH/T7002-2006¡¶ÃñÓú½¿ÕÔËÊä»ú³¡Ïû·ÀÕ¾Ïû·À×°±¸Å䱸¡·¡¢ÖйúÃñÓú½¿Õ¾ÖMH/T7002-2024¡¶ÔËÊä»ú³¡Ïû·ÀÕ¾×°±¸Å䱸¡·(Õ÷ÇóÒâ¼û¸å)¡¢ÖйúÃñÓú½¿Õ¾ÖMH/T 7015-2007¡¶ÃñÓú½¿ÕÔËÊä»ú³¡·ÉÐÐÇøÏû·ÀÉèÊ©¡·¡¢ÖйúÃñÓú½¿Õ¾ÖMH/T 7015-2024¡¶ÔËÊä»ú³¡·ÉÐÐÇøÏû·À¾ÈÔ®ÉèÊ©¡·(Õ÷ÇóÒâ¼û¸å)¡¢ÖйúÃñÓú½¿Õ¾Ö¡¶ÔËÊä»ú³¡Ïû·À¶Ó¹ÜÀí¹æ¶¨¡·£¨Ãñº½¹æ¡²2022¡³54ºÅ£©¡¢ÖйúÃñÓú½¿Õ¾Ö¡¶ÔËÊä»ú³¡×¨Ö°Ïû·À¶Ó¹ÜÀí¹æ¶¨£¨ÐÞ¶©£©¡·¡¢ÖйúÃñÓú½¿Õ¾Ö¡¶ÃñÓÃÔËÊä»ú³¡Í»·¢Ê¼þÓ¦¼±¾ÈÔ®¹ÜÀí¹æÔò¡·¡¢GB16281-2010¡¶»ð¾¯ÊÜÀíϵͳ¡·¡¢GB50313-2013¡¶Ïû·ÀͨÐÅÖ¸»ÓϵͳÉè¼Æ¹æ·¶¡·¡¢GB/T38254-2019¡¶»ð¾¯ÊÜÀíÁª¶¯¿ØÖÆ×°Öá·¡¢GB8566-2007¡¶¼ÆËã»úÈí¼þ¿ª·¢¹æ·¶¡·µÈ¹ú¼Ò±ê×¼£»¹ã·ºÓ¦ÓÃÓÚ´óÖÐÐÍÃñÓú½¿ÕÔËÊä»ú³¡(¸ÉÏß»ú³¡/º½¿ÕÊàŦ/ÇøÓòÊàŦ»ú³¡)Ïû·ÀÕ¾½¨ÉèÏû·À½Ó´¦¾¯ÏµÍ³/»ð¾¯ÊÜÀíϵͳ/»ð¾¯Â¼Òôϵͳ/Ïû·À¾ÈԮͨÐÅÖ¸»Óϵͳ
²©ÓòͨѶ´óÐÍΣ»¯ÆóÒµÏû·ÀվͨÐÅÖ¸»ÓϵͳÓëÏû·ÀÖ¸»ÓÖÐÐÄͨÐÅÖ¸»Óϵͳ²úÆ·BYICC2.0.119.hce
²©ÓòͨѶ´óÐÍΣ»¯ÆóÒµÏû·ÀվͨÐÅÖ¸»ÓϵͳÓëÏû·ÀÖ¸»ÓÖÐÐÄͨÐÅÖ¸»Óϵͳ²úÆ·BYICC2.0.119.hce²ÉÓÃÁìÏȵÄÒ»Ì廯¼Ü¹¹ºô½ÐÖÐÐÄϵͳ¼¼ÊõÒÔ¼°Ïû·ÀÓ¦¼±Í¨ÐÅÖ¸»Óµ÷¶Èϵͳ¼¼ÊõÉè¼Æ£»Äܹ»ÓÐЧµØ°ÑÒѽ¨³ÉµÄΣ»¯ÆóÒµÏû·ÀÕ¾ÄÉÈëΣ»¯ÆóÒµÏû·À¶Ó/Ïû·ÀÖ¸»ÓÖÐÐĵÄͳһ½Ó¾¯Óëµ÷¶ÈÖ¸»ÓÌåϵ£»Ò»Ì×´óÐÍΣ»¯ÆóÒµÏû·ÀվͨÐÅÖ¸»ÓϵͳÓëÏû·ÀÖ¸»ÓÖÐÐÄͨÐÅÖ¸»Óϵͳ²úÆ·BYICC2.0.119.hceÄܹ»ÓÐЧµØ¸²¸ÇºÍµ÷¶È¹ÜÀíÒ»¸ö´óÐÍΣ»¯ÆóÒµÏû·À¶Ó¹ÜϽµÄËùÓÐÏû·ÀÕ¾£»´óÐÍΣ»¯ÆóÒµÏû·ÀվͨÐÅÖ¸»ÓϵͳÓëÏû·ÀÖ¸»ÓÖÐÐÄͨÐÅÖ¸»Óϵͳ²úÆ·BYICC2.0.119.hceÒѾ°Ñ´óÐÍΣ»¯ÆóÒµµÄÏû·ÀվͨÐÅÖ¸»ÓϵͳÓëÏû·ÀÖ¸»ÓÖÐÐÄͨÐÅÖ¸»ÓϵͳÕûºÏ³ÉΪÁËÒ»Ì׿ɷֲ¼Ê½²¿ÊðµÄÏû·ÀͨÐÅÖ¸»Óϵͳ£¬¼¯³ÉÁ˻𾯳̿ؽ»»»»ú¡¢»ð¾¯ÊÜÀíÐÅϢϵͳ(°üÀ¨¾¯ÇéÊÜÀíÖÕ¶ËÒÔ¼°¾¯Çé½ÓÊÕÖÕ¶Ë)¡¢»ð¾¯Â¼Òô¼ʱÉ豸¡¢»ð¾¯Áª¶¯¿ØÖÆÉ豸¡¢Êý¾Ý´æ´¢É豸¡¢ÎÞÏßÊÖ³Öµç̨¡¢ÎÞÏß³µÔصç̨µÈ£»·ûºÏ¹úÎñÔº°²Î¯»á°ì¹«ÊÒ/Ó¦¼±¹ÜÀí²¿/¹úÎñÔº¹ú×Êί¡¶¹ØÓÚ½øÒ»²½¼ÓÇ¿¹úÓдóÐÍΣ»¯ÆóҵרְÏû·À¶ÓÎ齨ÉèµÄÒâ¼û¡·ÒÔ¼°¡¶Î£»¯ÆóÒµÏû·ÀÕ¾½¨Éè±ê×¼¡·(°²Î¯°ì[2023]3ºÅ)¡¢GB16281-2010¡¶»ð¾¯ÊÜÀíϵͳ¡·¡¢GB
50313-2013¡¶Ïû·ÀͨÐÅÖ¸»ÓϵͳÉè¼Æ¹æ·¶¡·¡¢¡¶ÏØÊм¶¹«°²»ú¹Ø¡°Èý̨ºÏÒ»¡±½Ó´¦¾¯ÏµÍ³¼¼Êõ¹æ·¶¡·¡¢Ó¦¼±¹ÜÀí²¿Ïû·À¾ÈÔ®¾ÖÏû·ÀÖÇÄܽӴ¦¾¯ÏµÍ³µÄÒ»·½°¸Èý±ê×¼¡¢GB8566-2007¡¶¼ÆËã»úÈí¼þ¿ª·¢¹æ·¶¡·µÈ¹ú¼Ò±ê×¼£»¹ã·ºÓ¦ÓÃÓÚʯÓÍ»¯¹¤ÆóÒµ¡¢Ê¯ÓÍÌìÈ»ÆøÆóÒµ¡¢Ãº»¯¹¤ÆóÒµ¡¢Ê¯ÓͿ⡢ʯÓÍ´¢±¸¿â¡¢´óÐÍÒº»¯ÌìÈ»Æø½ÓÊÕÕ¾¡¢Òº»¯Ê¯ÓÍÆø´¢Æø¿âµÈ´óÐÍΣ»¯ÆóÒµ½¨ÉèÏû·ÀվͨÐÅÖ¸»ÓϵͳÓëÏû·ÀÖ¸»ÓÖÐÐÄͨÐÅÖ¸»Óϵͳ
²©ÓòͨѶÏçÕòÕþ¸®×¨Ö°Ïû·À¶Ó½Ó´¦¾¯ÏµÍ³²úÆ·/ÏçÕòרְÏû·À¶ÓÁª¶¯Ö¸»Ó¹ÜÀíϵͳ²úÆ·BYICC2.0.119.town
²©ÓòͨѶÏçÕòÕþ¸®×¨Ö°Ïû·À¶Ó½Ó´¦¾¯ÏµÍ³²úÆ·BYICC2.0.119.town(Ò²³ÆΪ²©ÓòͨѶÏçÕòרְÏû·À¶ÓÁª¶¯Ö¸»Ó¹ÜÀíϵͳ²úÆ·BYICC2.0.119.town)£¬×÷ΪÏçÕòרְÏû·À¶Ó½¨Éè±ê×¼µÄ×°±¸Æ÷²ÄÅ䱸ÖеÄÖØҪͨÐÅÆ÷²Ä£¬²ÉÓÃÁìÏȵÄÒ»Ì廯¼Ü¹¹ºô½ÐÖÐÐÄϵͳ¼¼ÊõÒÔ¼°Ïû·ÀÓ¦¼±Í¨ÐÅÖ¸»Óµ÷¶Èϵͳ¼¼ÊõÉè¼Æ£»Äܹ»ÓÐЧµØ°ÑÏçÕòÕþ¸®×¨Ö°Ïû·À¶Ó(Õ¾)ÄÉÈëÇø/ÏØ/ÊÐÏû·À¾ÈÔ®¶ÓµÄ½Ó´¦¾¯Í³Ò»µ÷¶ÈÖ¸»ÓÌåϵ£¬ÓÐÖúÓÚÌáÉýÏçÕòÕþ¸®×¨Ö°Ïû·À¶Ó½¨ÉèµÄÐÅÏ¢»¯³Ì¶ÈºÍÖÇÄÜ»¯Ë®Æ½¡¢´òͨ»ù²ãÏû·À°²È«µÄ¡°×îºóÒ»¹«À¡¢ÌáÉý¡°Ò»¶ÌÈý¿ì¡±Ãð»ð¾ÈÔ®³õÕ½ÖÆʤÄÜÁ¦¡¢Íƶ¯³ÇÏçÏû·ÀÒ»Ì廯½¨É衢ʵÏÖ³ÇÏçÏû·ÀÁ¦Á¿Ò»Ì廯µ÷¶È£»·ûºÏGB/T35547-2017¡¶ÏçÕòÏû·À¶Ó¡·¡¢GB16281-2010¡¶»ð¾¯ÊÜÀíϵͳ¡·¡¢GA/T1339-2017¡¶119½Ó¾¯µ÷¶È¹¤×÷¹æ³Ì¡·¡¢XF/T3017.1-2022¡¶Ïû·ÀÒµÎñÐÅÏ¢Êý¾ÝÏî¡·¡¢GB50313-2013¡¶Ïû·ÀͨÐÅÖ¸»ÓϵͳÉè¼Æ¹æ·¶¡·¡¢GB8566-2007¡¶¼ÆËã»úÈí¼þ¿ª·¢¹æ·¶¡·µÈ¹ú¼Ò±ê×¼£»Ò»Ìײ©ÓòͨѶÏçÕòÕþ¸®×¨Ö°Ïû·À¶Ó½Ó´¦¾¯ÏµÍ³BYICC2.0.119.townÄܹ»ÓÐЧµØ¸²¸ÇºÍµ÷¶È¹ÜÀíÒ»¸öÇø/ÏØÏû·À¾ÈÔ®¶Ó¹ÜϽµÄËùÓÐÏçÕòÕþ¸®×¨Ö°Ïû·À¶Ó£»¹ã·ºÓ¦ÓÃÓÚÇø/ÏØ/ÊÐÏû·À¾ÈÔ®¶Ó¡¢³ÇÊÐÐÂÇøÕþ¸®×¨Ö°Ïû·À¶Ó¡¢¾¼Ã¿ª·¢ÇøÕþ¸®×¨Ö°Ïû·À¶Ó¡¢¹¤Òµ¼¯ÖÐÇøÕþ¸®×¨Ö°Ïû·À¶Ó¡¢ÏçÕòÕþ¸®×¨Ö°Ïû·À¶Ó¡¢´óÐÍΣ»¯ÆóÒµ¡¢ÓÍÌïÏû·À¶ÓµÈ½¨ÉèÕþ¸®×¨Ö°Ïû·À¶Ó½Ó´¦¾¯ÏµÍ³
 ²©ÓòͨѶÐÄÀíÔ®ÖúÈÈÏßϵͳ²úÆ·/ÐÄÀíÔ®ÖúÈÈÏßƽ̨²úÆ·BYICC2.0.PSY
²©ÓòͨѶÐÄÀíÔ®ÖúÈÈÏßϵͳ²úÆ·BYICC2.0.PSY²ÉÓÃÁìÏȵÄÒ»Ì廯¼Ü¹¹ºô½ÐÖÐÐÄϵͳ¼¼ÊõÒÔ¼°ÐÄÀíѧרҵ֪ʶÉè¼Æ£¬·ûºÏ¡¶¹ú¼ÒÎÀÉú½¡¿µÎ¯¹ØÓÚÓ¦Óá°12356¡±È«¹úͳһÐÄÀíÔ®ÖúÈÈÏߵ绰ºÅÂëµÄ֪ͨ¡·£¨¹úÎÀÒ½Õþº¯¡²2024¡³259ºÅ£©¡¢¡¶¹ú¼ÒÎÀÉú½¡¿µÎ¯°ì¹«Ìü¹ØÓÚÓ¡·¢ÐÄÀíÔ®ÖúÈÈÏß¼¼ÊõÖ¸ÄÏ£¨ÊÔÐУ©µÄ֪ͨ¡·(¹úÎÀ°ì¼²¿Øº¯¡²2021¡³15ºÅ)¡¢¡¶¹ØÓÚ½øÒ»²½¹æ·¶ÐÄÀíÔ®ÖúÈÈÏß¹ÜÀí¹¤×÷µÄ֪ͨ¡·£¨ÎÀ°ì¼²¿Ø·¢¡²2010¡³21ºÅ£©¡¢½ÌÓý²¿°ì¹«Ìü¡¶¹ØÓÚ¼ÓǿѧÉúÐÄÀí½¡¿µ¹ÜÀí¹¤×÷µÄ֪ͨ¡·£¨½Ì˼ÕþÌüº¯¡²2021¡³10ºÅ£©µÈ¹ú¼Ò±ê×¼£¬¹ã·ºÓ¦ÓÃÓÚ¾«ÉñÎÀÉúÖÐÐÄ¡¢¾«Éñ²¡Ò½Ôº¡¢Ò½Ôº¡¢´óÖÐרԺУµÈ½¨Éè12356ÐÄÀíÔ®ÖúÈÈÏß/ÐÄÀíÔ®ÖúÈÈÏßϵͳ/ÐÄÀíÔ®ÖúÈÈÏßƽ̨
 ²©ÓòͨѶ¼ÆËã»ú¸¨Öúµç»°µ÷²éϵͳ²úÆ·/¼ÆËã»ú¸¨Öúµç»°·ÃÎÊϵͳ²úÆ·BYICC2.0.CATI
²©ÓòͨѶ¼ÆËã»ú¸¨Öúµç»°µ÷²éϵͳ²úÆ·BYICC2.0.CATI²ÉÓÃÁìÏȵÄÒ»Ì廯¼Ü¹¹ºô½ÐÖÐÐÄƽ̨ϵͳ¼¼ÊõºÍCATI£¨¼ÆËã»ú¸¨Öúµç»°·ÃÎÊ£©¼¼ÊõÒÔ¼°Í³¼ÆѧרҵÀíÂÛÉè¼Æ£¬·ûºÏDB32/T
3618-2019¡¶ÉçÇéÃñÒâ¼ÆËã»ú¸¨Öúµç»°µ÷²é¹ÜÀí¹æ·¶¡·¡¢¹úÎñԺѧλίԱ»á¡¶Ó¦ÓÃͳ¼Æ˶ʿרҵѧλÊÚȨµã»ù±¾Ìõ¼þ¡·µÈ¹ú¼Ò±ê×¼£¬¹ã·ºÓ¦ÓÃÓڸߵÈԺУ¼ÆËã»ú¸¨Öúµç»°µ÷²é(CATI)ʵÑéÊÒ¡¢Í³¼Æ¾Ö¡¢ÉçÇéÃñÒâµ÷²éÖÐÐÄ¡¢¼²²¡Ô¤·À¿ØÖÆÖÐÐĵȽ¨Éè¼ÆËã»ú¸¨Öúµç»°µ÷²éϵͳ/¼ÆËã»ú¸¨Öúµç»°·ÃÎÊϵͳ
 ²©ÓòͨѶ12345ÕþÎñ·þÎñ±ãÃñÈÈÏßƽ̨²úÆ·/12345ÕþÎñ·þÎñ±ãÃñÈÈÏßϵͳ²úÆ·BYIPCC2.0.12345
²©ÓòͨѶ12345ÕþÎñ·þÎñ±ãÃñÈÈÏßƽ̨²úÆ·BYIPCC2.0.12345²ÉÓÃÁìÏȵÄÈ«IP·Ö²¼Ê½¼¯ÈºÈí½»»»ºô½ÐÖÐÐÄϵͳ¼¼Êõ¼Ü¹¹ºÍIPÄÚºËÒ»Ì廯Éè¼Æ£¬·ûºÏ¡¶¹úÎñÔº°ì¹«Ìü¹ØÓÚ½øÒ»²½¹æ·¶ºÍÌáÉý12345ÈÈÏß·þÎñµÄÒâ¼û¡·¹ú°ìº¯¡²2025¡³66ºÅ¡¢¡¶¹úÎñÔº°ì¹«Ìü¹ØÓÚ½øÒ»²½ÓÅ»¯µØ·½ÕþÎñ·þÎñ±ãÃñÈÈÏßµÄÖ¸µ¼Òâ¼û¡·¹ú°ì·¢¡²2020¡³53ºÅ¡¢¡¶¹úÎñÔº°ì¹«Ìü¹ØÓÚÓ¡·¢¡°»¥ÁªÍø+ÕþÎñ·þÎñ¡±¼¼ÊõÌåϵ½¨ÉèÖ¸ÄϵÄ֪ͨ¡·¹ú°ìº¯¡²2016¡³108ºÅµÈ¹ú¼Ò±ê×¼£¬¹ã·ºÓ¦ÓÃÓÚ¸÷¼¶µØ·½ÈËÃñÕþ¸®½¨Éè12345ÕþÎñ·þÎñ±ãÃñÈÈÏß/12345ÕþÎñ·þÎñ±ãÃñÈÈÏßƽ̨/12345ÕþÎñ·þÎñ±ãÃñÈÈÏßϵͳ
 ²©ÓòͨѶ×Ô¶¯ÓïÒô֪ͨϵͳ²úÆ·/ÖÇÄÜ×Ô¶¯Íâºôϵͳ²úÆ·BYICC2.0.PDS
²©ÓòͨѶ×Ô¶¯ÓïÒô֪ͨϵͳ²úÆ·BYICC2.0.PDSÈÚºÏÁË×Ô¶¯ÓïÒôÅúÁ¿ÍâºôÔ¤²¦ºÅϵͳ(PDS)ºÍÖÐÓ¢ÎÄÓïÒôºÏ³ÉÒýÇæÈí¼þ(TTS)µÈÈ˹¤ÖÇÄÜ(AI)Ó¦Ó㬹㷺ӦÓÃÓÚºéÀÔÔÖº¦Ô¤¾¯×Ô¶¯ÓïÒô֪ͨϵͳ¡¢µØÖÊÔÖº¦Ô¤¾¯×Ô¶¯ÓïÒô֪ͨϵͳ¡¢ÕбêÆÀ±êÆÀÉóר¼Ò×Ô¶¯³éÈ¡ÓïÒô֪ͨϵͳ¡¢Ë¾·¨ÉçÇø½ÃÕý¶ÔÏóÓïÒô֪ͨ¡¢¹«¹²ÊÂÒµµ¥Î»Ç··ÑÌáÐÑ֪ͨ¡¢ÖÇÄÜ·´Õ©Æ×·ºôϵͳµÈ
|
 001
ͨÓúô½ÐÖÐÐÄϵͳ²úÆ·|¶¨ÖÆÐͺô½ÐÖÐÐÄϵͳ²úÆ·|ºô½ÐÖÐÐÄƽ̨ϵͳ²úÆ·|CTIÖмä¼þ²úÆ·|ºô½ÐÖÐÐÄÖмä¼þ²úÆ·|ºô½ÐÖÐÐÄϵͳÈí¼þ²úÆ·  |
|
|
|
 Ò»Ì廯½»»»»úºô½ÐÖÐÐÄƽ̨²úÆ·BYUNICC4.0 |
 ÖÐÓ¢ÎÄÓïÒôºÏ³ÉÒýÇæÈí¼þBYCOMTTS3.0 |
 µ¥»ú°æºô½ÐÖÐÐÄϵͳ²úÆ·BYMiniCC2.0 (ͳһÁãÊÛ¼ÛΪ1500Ôª/µç»°Ïß) |
 »ùÓÚ¶ÌÐÅÍø¹ØµÄ¶ÌÐÅȺ·¢Æ½Ì¨Èí¼þBYCOMSMS2.0 |
 Êý×Ö¼ÒôϵͳBYRec2.0
|
 Ôƺô½ÐÖÐÐÄϵͳBYCCC2.0 (Ôƶ˷þÎñģʽ, ¿ìËÙ²¿ÊðÉÏÏß) |
 ÖÇÄܵ绰»úÆ÷È˲úÆ·BYTR2.0
|
 ÖÇÄÜ¿Í·þºô½ÐÖÐÐÄϵͳBYAICC2.0 |
| 002
ÐÐÒµÓû§ºô½ÐÖÐÐÄϵͳ²úÆ·/»ð¾¯ÊÜÀíϵͳ²úÆ·/»ð¾¯Â¼Òôϵͳ²úÆ·/»ð¾¯Í¼ÎÄÐÅϢϵͳ²úÆ·/¾¯Áå¡¢¾¯µÆ¡¢³µ¿âÃźͻ𾯹㲥µÈÏû·ÀÉèÊ©µÄ»ð¾¯Áª¶¯¿ØÖÆÆ÷²úÆ·/ÐÄÀíÔ®ÖúÈÈÏßϵͳ²úÆ·/¼ÆËã»ú¸¨Öúµç»°µ÷²éϵͳ²úÆ·/×Ô¶¯ÓïÒô֪ͨϵͳ²úÆ·/ÕþÎñ·þÎñ±ãÃñÈÈÏßϵͳ²úÆ· |
|
|
|
»ð¾¯ÊÜÀíϵͳÓë»ð¾¯Â¼Òôϵͳ²úÆ·BYMiniCC2.0.119(Ó¢Óï°æ) |
 (1)Shenzhen Boyu Xinyuan Communication Co. Ltd.'s Fire Alarm Receiving and Dispatching System and Fire Alarm Recording System BYMiniCC2.0.119, also known as Fire Emergency Receiving and Dispatching System BYMiniCC2.0.119, is a mature product for the fire rescue department of civil air transport airport fire station/general aviation airport fire station in English-speaking countries/regions.The BYMiniCC2.0.119 has integrated the Fire Alarm Receiving and Dispatching System and the Fire Alarm Recording System into a set of systems,which has built-in alarm receiving equipment, fire alarm receiving information system,fire alarm digital recording and recording device and fire alarm dispatcher(queuing dispatcher/program-controlled switch).
(2)The BYMiniCC2.0.119 optimizes the management functions such as receiving fire alarm, sending out fire alarm, collecting information before and after the event, recording and playing fire alarm calls in the whole process, and also improves the fire safety guarantee ability.Its traffic system supports telephone hard switching scheme or telephone soft switching scheme, and the hardware platform adopts the special USB interface voice box of mainstream hardware equipment manufacturers in the call center(fire rescue) industry.
(3)The BYMiniCC2.0.119 has built-in software modules such as CTI core service software package, fire alarm agent software (fire alarm receiving information system software), statistical report software,fire alarm digital recording system management software, system maintenance management software, system communication status real-time monitoring software, fire alarm and dispatch instruction receiving (distribution) software, software for converting fire alarm recording file into text, and fire alarm acceptance linkage control interface software.
(4)The BYMiniCC2.0.119 complies with GB16281-2010 Fire Alarm Receiving and Dispatching System, GB16281-2024 Fire Emergency Receiving and Dispatching System, Civil Aviation Administration of China MH/T 7002-2006 Fire Equipment of Civil Aviation Transport Airport Fire Station, Civil Aviation Administration of China MH/T 7002-2024 Fire Equipment of Transport Airport(draft for comment), GB 50313-2013 Code for Design of Fire Communication Command System,GB8566-2007 Code for Computer Software Development and other Chinese national standards.
(5)The BYMiniCC2.0.119 has carrier-level stability, high integration and fusion, and high cost performance.The BYMiniCC2.0.119 has passed through successful case verification of Fire Alarm Receiving and Dispatching Systems and Fire Alarm Recording Systems of many civil air transport airport fire stations/general aviation airport fire stations such as Changzhou Benniu International Airport in China's Jiangsu Province, Yuncheng Salt Lake International Airport in China's Shanxi Province, Yining International Airport in China's Xinjiang Uygur Autonomous Region, Xingtai Dalian Airport in China's Hebei Province, Dazhou Jinya Airport in China's Sichuan Province, Tongren Fenghuang Airport in China's Guizhou Province, Tongliao Airport in China's Inner Mongolia Autonomous Region, etc.
(6)The BYMiniCC2.0.119 is widely used in the fire rescue department(emergency management department) of civil air transport airport fire station/general aviation airport fire station in English-speaking countries/regions to construct Fire Alarm Receiving and Dispatching System/Fire Alarm Recording System/Fire Emergency Receiving and Dispatching System/Fire Alarm Graphic Information System......  
|
|
|
|
|
|
|
¹«°²»ú¹Ø110/119/122Èý̨ºÏÒ»½Ó´¦¾¯ÏµÍ³²úÆ·BYICC2.0.110(°üÀ¨110½Ó´¦¾¯ÏµÍ³¡¢122½Ó´¦¾¯ÏµÍ³¡¢119½Ó´¦¾¯ÏµÍ³) |
|
|
|
|
¼ì²ìÔº12309ͶËß¾Ù±¨·þÎñÈÈÏßϵͳ |
12329ס·¿¹«»ý½ð·þÎñÈÈÏߺô½ÐÖÐÐÄϵͳBYICC2.0.12329 |
|
12319Êý×ֳǹܺô½ÐÖÐÐÄƽ̨ϵͳBYICC2.0.12319 |
ÖÆÔìÁ÷ͨÆóÒµ¿Í»§·þÎñÈÈÏߺô½ÐÖÐÐÄϵͳBYIPCC2.0.Service |
|
¾Ó¼ÒÑøÀÏ·þÎñºô½ÐÖÐÐÄϵͳƽ̨BYICC2.0.hcs |
Õþ¸®²¿ÃűãÃñ·þÎñÈÈÏߺô½ÐÖÐÐÄϵͳBYICC2.0.gov  |
| 003
ºô½ÐÖÐÐÄϵͳӲ¼þ²úÆ·|ºô½ÐÖÐÐÄÐÐÒµÖ÷Á÷Ó²¼þÉ豸³§É̲úÆ· |
 Èý»ãÓïÒô¿¨ [Èý»ãSHTϵÁÐÄ£ÄâÓïÒô¿¨|Èý»ãSHDϵÁÐÊý×ÖÖм̿¨|Èý»ãSHNϵÁÐVOIPÓïÒô¿¨|Èý»ãSHFϵÁд«Õ濨|Èý»ãATP¡¢DTP¡¢DSTϵÁмÒô¿¨]
|
 Èý»ã¶àýÌå½»»»»ú [Èý»ãSSW020ϵÁС¢SSW030ϵÁÐÒÔ¼°SSW080ϵÁÐUMCTÖÇÄÜÓïÒô½»»»»ú|Èý»ãSPBX1000ϵÁС¢SPBX2000ϵÁÐÒÔ¼°SPBX9000ϵÁÐSPBXÈí½»»»¼Ü¹¹¶àýÌå½»»»»ú]
|
 ѸʱVOIPÓïÒôÍø¹Ø [SOHOϵÁÐÓïÒôÍø¹Ø|MX8ϵÁÐÓïÒôÍø¹Ø|MX60ϵÁÐÓïÒôÍø¹Ø|MX120ϵÁÐÓïÒôÍø¹Ø|MX100-TGÊý×ÖÖмÌÍø¹Ø|MX100EϵÁÐÓïÒôÍø¹Ø]
|
 ÒÚÁªIP»°»ú [ÒÚÁªT2ϵÁÐÆóÒµ¼¶IP»°»ú] |
 ¿ÆÌضû»°ÎñºÐÓë»°Îñ¶ú»ú [¿ÆÌضû»°ÎñºÐ|¿ÆÌضû»°Îñ¶ú»ú] |
 ÑÐÏ鹤¿Ø»ú [ÑÐÏéIPC-810E¹¤¿Ø»ú] |
 ÑÐΪ¹¤¿Ø»ú [ÑÐΪYPC-810L¹¤¿Ø»ú] |
| 004
IP¼¯Íŵ绰½»»»»úϵͳ(IPPBX/IP PBX/IP-PBX/IPµç»°½»»»»ú/ÈÚºÏͨÐÅϵͳ/IPÈÚºÏͨÐÅÉ豸/°ì¹«Í¨ÐÅϵͳ/°ì¹«Í¨Ñ¶ÏµÍ³)²úÆ· |
 ÀÊÊÓSϵÁÐIP¼¯Íŵ绰ϵͳ(IPPBX) [ÀÊÊÓIPPBX-Yeastar S20|ÀÊÊÓIPPBX-Yeastar S50|ÀÊÊÓIPPBX-Yeastar S100|ÀÊÊÓIPPBX-Yeastar S300]
|
| 005
ÎïÁªÍø²úÆ· |
|
|
|
|
 ²©ÓòͨѶһÌ廯ºô½ÐÖÐÐÄƽ̨²úÆ·BYICC2.0(Ò²³ÆΪһÌ廯ºô½ÐÖÐÐÄϵͳ²úÆ·BYICC2.0)
 |
|
 ²©ÓòͨѶһÌ廯ºô½ÐÖÐÐÄƽ̨²úÆ·BYICC2.0(Ò²³ÆΪ²©ÓòͨѶһÌ廯ºô½ÐÖÐÐÄϵͳ²úÆ·BYICC2.0)ÊÇÖйúµçÐż¶Ò»Ì廯ÖÇÄܺô½ÐÖÐÐÄƽ̨µÄÁ캽ÕߺͲ©ÓòͨѶ³ÉÊìµÄºËÐÄCTI²úÆ·£¬²ÉÓùú¼Ê×îÏȽøµÄIPÈÚºÏÐͼ°·Ö²¼Ê½ºô½ÐÖÐÐļ¼Êõ(IP·Ö²¼Ê½ºô½ÐÖÐÐÄϵͳ¼¼Êõ)¡¢NGN-IP(ÏÂÒ»´úͨÐÅÍøÂç)Èí½»»»¼¼ÊõºÍÈÚºÏͨÐÅϵͳ¼¼Êõ¡¢ÔƼÆËã¼¼ÊõÒÔ¼°Ò»Ì廯¼Ü¹¹ºô½ÐÖÐÐÄƽ̨¼¼Êõ£¬Ó²¼þƽ̨²ÉÓúô½ÐÖÐÐÄÐÐÒµÖ÷Á÷Ó²¼þ³§ÉÌ(È纼ÖÝÈý»ã¡¢ÉîÛÚ¶«½ø¡¢¹ãÖÝÒ㺽ͨÐÅ¡¢ÉϺ£Ñ¸Ê±Í¨ÐŵÈ)µÄÖÇÄÜÓïÒô½»»»»úºÍÓïÒô°å¿¨ÒÔ¼°VOIPÓïÒôÍø¹Ø£¬CTI£¨ºô½ÐÖÐÐÄ£©Í¨Ñ¶¹¦ÄÜÍêÈ«²úÆ·»¯£¬ÒѾ´ó´ó³¬Ô½ÁËÒµ½çͨ³£Ëù˵µÄCTIÖмä¼þ²úÆ·µÄ²ã´Î£¬ÄÜÂú×ã¿Í»§½¨Á¢²»Í¬¼¶±ð¡¢²»Í¬ÀàÐ͵ĺô½ÐÖÐÐÄϵͳËùÐèÒªµÄCTI»ù´¡Æ½Ì¨µÄÈ«²¿ÐèÇó£»Ö§³Ö¶àýÌåÇþµÀ½ÓÈ룬°üÀ¨µç»°¡¢ÊÖ»ú¡¢´«Õæ¡¢¶ÌÐÅ¡¢Î¢ÐÅ¡¢APP¡¢Î¢²©¡¢»¥ÁªÍø¡¢ÓʼþµÈ£¬ÊµÏÖͬһ×øϯÊÜÀíÓïÒôºÍ¶àýÌåÇþµÀ½ÓÈ룻ÒÔÆä¸ß¿É¿¿ÐÔ¡¢¸ßÎȶ¨ÐԺ͸ßÐԼ۱ȣ¬ÎªÓû§ÌṩÁËÍêÉƵÄÒ»Ì廯ºô½ÐÖÐÐÄϵͳ½â¾ö·½°¸¡£
×÷Ϊºô½ÐÖÐÐÄ×Ô½¨ÏµÍ³(×Ô½¨ºô½ÐÖÐÐÄϵͳ)Óë˽ÓÐÔƺô½ÐÖÐÐÄϵͳƽ̨£¬²©ÓòͨѶһÌ廯ºô½ÐÖÐÐÄƽ̨²úÆ·BYICC2.0µÄ¸ß¶ÈµÄ¼¯³ÉÐÔºÍÕûºÏÐÔ¼«´óµØ»Ø±ÜÁ˷Ǽ¯³ÉϵͳÆÕ±éÓöµ½µÄÈíÓ²¼þ³åÍ»ÒÔ¼°²»Í¬³§¼ÒµÄϵͳ½Ó¿ÚµÄÁ¬½ÓºÍÅäÖÃÄÑÌ⣬ΪÆóÒµ/Õþ¸®»ú¹ØÃâÈ¥ÁË°º¹óµÄ³É±¾¡¢¸´ÔÓµÄÍøÂçÁ¬½ÓÒÔ¼°ÖÚ¶à·þÎñÆ÷ºÍ³Ì¿Ø½»»»»úÉ豸£¬´ó´óµØ½µµÍÁ˺ô½ÐÖÐÐÄϵͳµÄ½¨Éè³É±¾¡£
²©ÓòͨѶһÌ廯ºô½ÐÖÐÐÄƽ̨²úÆ·BYICC2.0½«²»Í¬ÐÐÒµºô½ÐÖÐÐÄϵͳÖеÄËùÓй²ÐÔ¹¦ÄܲúÆ·»¯ºÍ±ê×¼»¯²¢¾¹ý¹æÄ£ÉÌÓÃÑéÖ¤Óë³ÖÐø´´ÐÂÍêÉÆ£¬ÏµÍ³Èí¼þ¹¦ÄܳÉÊ컯ÓëͨÓû¯£¬¼´×°¼´Óã¬ÊÊÓÃÓÚÖÚ¶àµÄÆóÒµ/¹«¹²ÊÂÒµ»ú¹¹/Õþ¸®»ú¹ØµÄºô½ÐÖÐÐÄϵͳ´î½¨(ºô½ÐÖÐÐÄϵͳ½¨Éè)µÄÐÐÒµÓ¦Óᣲ©ÓòͨѶһÌ廯ºô½ÐÖÐÐÄϵͳBYICC2.0¿É¿ìËÙÓëµÚÈý·½ÒµÎñϵͳ×ö¶Ô½Ó£¬Ìṩ¶à²ã¼¶API½Ó¿Ú£¬Óû§¿ÉÒÔÔÚÔÓÐÒµÎñϵͳ(ÈçCRM¡¢OA¡¢ERP¡¢ÍøÕ¾¡¢BOSS¡¢MISµÈ)Öм¯³Éºô½ÐÖÐÐÄ£¬¸÷Ö°Äܲ¿ÃÅʵÏÖÐͬ°ì¹«£¬Í³Ò»Í¨Ñ¶£¬ÓµÓÐACDÀ´µç×Ô¶¯·ÖÅä¡¢À´µçµ¯ÆÁ¡¢CRM¿Í»§¹Øϵ¹ÜÀí¡¢Í¨»°¼Ç¼¡¢µç»°Â¼ÒôºÍ¶àά¶È±¨±íµÈ¹¦ÄÜ¡£
¾¹ý´óÁ¬¹ã²¥µçÊǪ́¡¢ÉîÛÚµØÌúËĺÅÏß¡¢¹ð¶«ÏØÈËÃñÕþ¸®¡¢ÕÐÔ¶Êй«°²¾Ö¡¢ºÚÁú½Ê¡ÈËÃñÕþ¸®²É¹º¹ÜÀí°ì¹«ÊÒ¡¢´óÀí¹ãµç¡¢Íþº£µÚ¶þÈȵ缯ÍÅ¡¢¹ãÖÝ°×Ìì¶ì±ö¹Ý¡¢Å̽õÊÐ˾·¨¾Ö¡¢ÄÏÄþº£·½È¼Æø¡¢ÇåÔ¶ÊÐÀͶ¯ºÍÉç»á±£ÕϾ֡¢ÖØÇ쳤°²ÁåľÆû³µ¡¢¹ãÎ÷³öÈë¾³¼ìÑé¼ìÒß¾Ö¡¢°ÍÑåÄ׶ûÊÐÉÌÎñ¾Ö¡¢ºÚÁú½Ê¡²ñºÓÁÖÒµ¾Ö¡¢×Ͳ©ÊÐ×Í´¨Çø³ÇÊйÜÀíÐÐÕþÖ´·¨¾Ö¡¢Î÷ÄþÊвÆÕþ¾Ö¡¢´óͬÊмÍί¼à²ì¾Ö¡¢¶÷Ê©×ÔÀ´Ë®¡¢ÉîÛÚÊÐ˾·¨¾Ö¡¢¾£ÃÅÊÐÅ©Òµ¾Ö¡¢´ó±¦»¯¹¤¡¢ÎÚÀ¼²ì²¼ÊÐס·¿¹«»ý½ð¹ÜÀíÖÐÐÄ¡¢´óÀíÊеڶþÈËÃñÒ½Ôº¡¢ÆÎÌïÊÐÀÏÁ乤×÷ίԱ»á¡¢ÁÉÄþÊ¡Êý×ÖÖ¤ÊéÈÏÖ¤ÖÐÐÄ¡¢±Ï½ÚÊл·¾³±£»¤¾Ö¡¢°üÍ·Êж«ºÓÇøÈËÃñÕþ¸®¡¢Öк£ÓÍÐÅÏ¢¿Æ¼¼¡¢ÐÅÑôÊÐÑòɽÐÂÇøȺÖÚ°²È«¸ÐÂúÒâ¶Èµ÷²éÖÐÐÄ¡¢ÁɺÓÓÍÌïÏû·ÀÖ§¶Ó¡¢Äþ²¨°Ù»¤¼Ñ½¡¿µ¹ÜÀíµÈÖÚ¶àµÄÕþ¸®»ú¹Ø/¹«¹²ÊÂÒµ»ú¹¹/ÆóÒµµÄºô½ÐÖÐÐÄϵͳ³É¹¦°¸ÀýÑéÖ¤µÄ²©ÓòͨѶһÌ廯ºô½ÐÖÐÐÄƽ̨²úÆ·BYICC2.0(Ò²³ÆΪһÌ廯ºô½ÐÖÐÐÄϵͳ²úÆ·BYICC2.0)×÷ΪCTIÈíÓ²¼þÒ»Ì廯ƽ̨¿ª»ú¼´¿ÉʹÓã¬ÎÞÐëÍâ¹ÒÈκÎÆäËüÉ豸£¬ÔÚһ̨CTIͨѶ·þÎñÆ÷(ÖÇÄÜÓïÒô½»»»»ú)ÉÏÈÚºÏÁ˺ô½ÐÖÐÐÄϵͳµÄËùÓг£Óù¦ÄÜ£¬ÒÔALL-IN-ONE£¨ÍêÈ«Ò»Ì廯/ǶÈëʽ¼Ü¹¹£©µÄ·½Ê½¼¯³É²¢¹Ì»¯ÁËPBX¡¢ACD¡¢IVR¡¢CTI¡¢Êý×Ö¼Òô¡¢ÓïÒôÐÅÏä¡¢VOIP[Ö§³ÖÍêÈ«·Ö²¼Ê½¡¢Ô¶³ÌÖм̺ÍÔ¶³ÌIP×ùϯ·½Ê½µÄ»ìºÏÓ¦ÓÃ]¡¢TTS(Îı¾×ªÓïÒô/ÓïÒôºÏ³ÉÒýÇæÈí¼þ)¡¢×Ô¶¯ÓïÒôʶ±ð(ASR)/×ÔÈ»ÓïÑÔÀí½â(NLU)¡¢µç×Ó´«Õæ¡¢À´µçµ¯ÆÁ£¨Screen
PopUp£©¡¢È˹¤×ùϯÈí¼þ¡¢¶ÌÐÅȺ·¢Æ½Ì¨Èí¼þ¡¢CDR(ͨ»°Ïêϸ±¨¸æ)ºÍ´óÊý¾Ý·ÖÎöÒÔ¼°Í³¼Æ±¨±íÈí¼þ¡¢Î¬»¤¹ÜÀí¹¤¾ßÈí¼þ¡¢ÖÇÄÜ×Ô¶¯ÍⲦ£¨Ò²³ÆΪÖÇÄÜ×Ô¶¯Íâºô»ò×Ô¶¯ÅúÁ¿Íâºô»òÔ¤²¦ºÅϵͳ»òÔ¤²âʽÍâºôϵͳ»òºô½ÐÖÐÐÄÍâºôϵͳ£©Èí¼þ¡¢CRM¿Í»§¹Øϵ¹ÜÀíϵͳ/ºô½ÐÖÐÐÄÒµÎñϵͳ¡¢¹¤×÷Á÷(Åɹ¤µ¥Á÷ת/·þÎñ¹¤µ¥Á÷ת/µç×Ó¹¤µ¥Á÷ת)¹ÜÀí¡¢ÓëÒÑÓеļÆËã»ú¼¼ÊõÖ§³ÖÒµÎñϵͳ(ÈçMIS¡¢ERP¡¢OA¡¢CRM¡¢BOSS¡¢GIS¡¢ÍøÕ¾µÈ)µÄÎ޷켯³ÉµÄÊý¾Ý½Ó¿Ú¡¢¶àÖÖÐÎʽ(OCX¿Ø¼þ¡¢URLµ÷Óá¢DLLÀà¿â¡¢Í¼Ðλ¯IVRÁ÷³Ì±à¼Æ÷¡¢CDRºô½ÐÊý¾Ý¼Ç¼)µÄÈí¼þ¶þ´Î¿ª·¢½Ó¿Ú¡¢Ò×ѧÒ×ÓõÄÈí¼þ¶þ´Î¿ª·¢»·¾³ÒÔ¼°Èí¼þ¶þ´Î¿ª·¢µÄÄ£°å³ÌÐòÔ´´úÂë(ºô½ÐÖÐÐÄϵͳµÚÈý·½¿ª·¢½Ó¿Ú)¡¢Öʼì¼à¿ØÓëÖÊÁ¿¼ìÑé¡¢ÔËÓª¹ÜÀíµÈºËÐĵĺô½ÐÖÐÐŦÄÜÄ£¿é£¬Í¬Ê±Ìṩ·ûºÏ¿Í»§¸öÐÔ»¯¹¦ÄÜÐèÇóµÄ¶¨ÖÆ»¯Èí¼þ¿ª·¢¼¼Êõ·þÎñ¡£
|
10001 ²©ÓòͨѶһÌ廯ºô½ÐÖÐÐÄƽ̨²úÆ·BYICC2.0µÄÓ²¼þƽ̨¼ò½é£º
¡¤²©ÓòͨѶһÌ廯ºô½ÐÖÐÐÄƽ̨²úÆ·BYICC2.0(Ò²³ÆΪ²©ÓòͨѶһÌ廯ºô½ÐÖÐÐÄϵͳ²úÆ·BYICC2.0)×÷Ϊºô½ÐÖÐÐÄ»ù´¡Í¨Ñ¶Æ½Ì¨£¬ÌṩÁËͨÓõĺô½ÐÖÐÐÄϵͳƽ̨¹¦ÄÜÒÔ¼°¿ª·¢½Ó¿Ú£¬¹ã·ºµØÖ§³Öºô½ÐÖÐÐÄ(CTI)ÐÐÒµÖ÷Á÷Ó²¼þ³§ÉÌ(È纼ÖÝÈý»ã¡¢ÉîÛÚ¶«½ø¡¢¹ãÖÝÒ㺽ͨÐÅ¡¢ÉϺ£Ñ¸Ê±Í¨ÐŵÈ)µÄÖÇÄÜÓïÒô½»»»»ú¡¢ÓïÒô°å¿¨ÒÔ¼°VOIPÓïÒôÍø¹Ø£¬°üÀ¨£º
±íÒ» ²©ÓòͨѶһÌ廯ºô½ÐÖÐÐÄƽ̨²úÆ·BYICC2.0Ö§³ÖµÄÖÇÄÜÓïÒô½»»»»ú¡¢ÓïÒô°å¿¨ÒÔ¼°VOIPÓïÒôÍø¹ØµÄÓ²¼þÐͺÅ
| ºô½ÐÖÐÐÄÓ²¼þÖÆÔìÉÌ |
²úƷϵÁÐ |
²úÆ·Ãû³Æ |
| º¼ÖÝÈý»ãÐÅÏ¢¹¤³ÌÓÐÏÞ¹«Ë¾(¼ò³Æ"º¼ÖÝÈý»ã") |
ÖÇÄÜÓïÒô½»»»»ú |
 SSW020AÓïÒô½»»»»ú¡¢SSW030AÓïÒô½»»»»ú¡¢SSW080AÓïÒô½»»»»ú¡¢SSW080BÓïÒô½»»»»ú¡¢SSW080CÓïÒô½»»»»ú¡¢SSW080C(DC)ÓïÒô½»»»»úµÈ
˵Ã÷Ò»¡¢Èý»ãUMCTÖÇÄÜÓïÒô½»»»»ú£¬²ÉÓÃCom Express½á¹¹µÄ¹¤ÒµÇ¶ÈëʽX86ƽ̨×÷ΪÖ÷¿Øµ¥Ôª£¬¾ßÓÐרҵPBXµÄËùÓÐÖ÷ÒªÌØÐÔ£¬¾ß±¸ÓÅÐãµÄÀ©Õ¹ÄÜÁ¦£¬Ö§³ÖÖÖÀàÆëÈ«µÄ¹¦Äܰ壬ͬʱ֧³Ö»ùÓÚÈý»ãSynCTIÇý¶¯Æ½Ì¨µÄËùÓÐÓ¦ÓÃÈí¼þºÍAsteriskµÈ¿ªÔ´Ó¦ÓÃÈí¼þ¡£Õû»ú²ÉÓõçÐż¶ÏµÍ³¹¹¼ÜÉè¼ÆÒÔ¼°¸ßЧͨ·çÉè¼Æ£¬SSW080BÖÇÄܽ»»»»ú»¹²ÉÓÃÈßÓàµçÔ´Éè¼Æ¡£UMCTÖÇÄÜÓïÒô½»»»»úÓ²¼þÓɽ»»»»ú»ú¼Ü¡¢SCU£¨ÖÐÑëÖ÷¿Ø°å£©¡¢RCU£¨PCºó³öÏ߰壩¡¢SSWÓïÒô¿¨¡¢SSWÓïÒô¿¨ºó³öÏß°å×é³É¡£(1)»ú¼Ü£º½»»»»úµÄ»ú¼ÜÊǽ»»»»úµÄ»ù±¾½á¹¹£¬°üÀ¨»úе½á¹¹µÄ»ú¿ò¡¢µçÔ´¡¢·çÉȵȣ¬Êǽ»»»»ú¶ÀÁ¢ÏúÊ۵Ļù´¡¡£(2)SCU¿¨£ºSCU¿¨Îª½»»»»úµÄµçÄÔÖ÷°åµ¥Ôª£¬Êǽ»»»»úµÄ¹¦Äܰ壬ÓÐÁË»ú¼ÜºÍSCU¿¨ºó¹¹³ÉÁË¿ÉÒÔ¹¤×÷µÄµçÄÔ¡£ÔÙÅäÉÏRCUºó³öÏß°åÁ¬½Ó¼üÅÌ¡¢Êó±ê¡¢ÏÔʾÆ÷¡¢ÍøÏß¡¢¶úÂóµÈÍâÉ裬¾Í¿ÉÒÔÕý³£¹¤×÷ÁË¡£(3)SSW½»»»»ú¹¦Äܰ壺ÐèÒªÅäºÏÈý»ãΪUMCTÖÇÄÜÓïÒô½»»»»ú¶¨ÖƵŦÄÜ°å²Å¿ÉÒÔʵÏÖÕæÕý¹¹³ÉCTIµÄÓ²¼þƽ̨¡£Ö§³ÖµÄ¹¦ÄÜ¿¨ÓÐSHDϵÁÐEÐÍÊý×Ö¿¨¡¢SHTϵÁÐÄ£Ä⿨¡¢SHNϵÁÐVOIP¿¨¡¢FXM3201PϵÁÐASTÄ£Ä⿨£¬ÇÒ¿É×éºÏʹÓá£Ã¿ÖÖ¿¨¶¼ÅäÓÐÏàÓ¦µÄºó³öÏ߰壬֧³ÖÈȲå°Î£¬ÆäÖÐÄ£Ä⿨»¹ÅäÓÐÏàÓ¦µÄÄ£¿é¡£
|
| º¼ÖÝÈý»ãÐÅÏ¢¹¤³ÌÓÐÏÞ¹«Ë¾(¼ò³Æ"º¼ÖÝÈý»ã") |
ÓïÒô°å¿¨ |
SHTϵÁÐÄ£ÄâÓïÒô¿¨(ÈçSHT-16B-CT/PCI¡¢SHT-16C-CT/PCI/EC¡¢SHT-16C-CT/PCI/FAX¡¢SHT-16D-CT/PCIe¡¢SHT-8B/PCI¡¢SHT-8C/PCI/FAXµÈ)£»
SHDϵÁÐÊý×ÖÖм̿¨(ÈçSHD-30C-CT/PCI¡¢SHD-60C-CT/PCI¡¢SHD-120D-CT/PCI¡¢SHD-120D-CT/PCI/EC¡¢SHD-240D-CT/PCI¡¢SHD-240D-CT/PCI/EC¡¢SHD-30E-CT/PCIe/FAX¡¢SHD-30E-CT/PCIe/EC¡¢SHD-30E-CT/PCIe¡¢SHD-60E-CT/PCIe/FAX¡¢SHD-60E-CT/PCIe/EC¡¢SHD-60E-CT/PCIe¡¢SHD-120E-CT/PCIe/FAX¡¢SHD-120E-CT/PCIe/EC¡¢SHD-120E-CT/PCIe¡¢SHD-240E-CT/PCIe/FAX¡¢SHD-240E-CT/PCIe/EC¡¢SHD-240E-CT/PCIeµÈ)£»
SHNϵÁÐVOIPÓïÒô¿¨(ÈçSHN-8B-CT/PCI+¡¢SHN-16B-CT/PCI+¡¢SHN-32B-CT/PCI+¡¢SHN-60B-CT/PCI+¡¢SHN-120B-CT/PCI+µÈ)£»
SHFϵÁд«Õ濨(ÈçSHF-2D/PCI¡¢SHF-4D/PCI¡¢SHF-4D/PCIeµÈ)µÈ
ATPϵÁÐÄ£Äâ¼Òô¿¨(ÈçATP-24A/PCI¡¢ATP-24A/PCI+¡¢ATP-24A/PCIe¡¢ATP-24A/PCIe+¡¢ATP-24A/PCI(2.0)¡¢ATP-24A/PCI+(2.0)¡¢ATP-24A/PCIe(2.0)¡¢ATP-24A/PCIe+(2.0)¡¢ATP-24A/PCIe(3.0)¡¢ATP-24A/PCIe+(3.0)¡¢ATP-24A/PCIe(4.0)¡¢ATP-24A/PCIe+(4.0)µÈ)
DTPϵÁÐÊý×ÖÖм̼à¿Ø¿¨(ÈçDTP-30C/PCIe¡¢DTP-30C/PCIe+¡¢DTP-60C/PCIe¡¢DTP-60C/PCIe+¡¢DTP-120C/PCIe¡¢DTP-120C/PCIe+¡¢DTP-30C/PCI¡¢DTP-30C/PCI+¡¢DTP-60C/PCI¡¢DTP-60C/PCI+¡¢DTP-120C/PCI¡¢DTP-120C/PCI+µÈ)
DSTϵÁÐÊý×Ö»°»ú¼Òô¿¨(ÈçDST-24B/PCI¡¢DST-24B/PCI+¡¢DST-24B/PCI(2.0)¡¢DST-24B/PCI+(2.0)¡¢DST-24B/PCIe(2.0)¡¢DST-24B/PCIe+(2.0)µÈ)
|
| ÉîÛÚÊж«½øͨѶ¼¼Êõ¹É·ÝÓÐÏÞ¹«Ë¾(¼ò³Æ"ÉîÛÚ¶«½ø") |
ÓïÒô°å¿¨ |
PCI×ÜÏßÄ£Äâ½Ó¿ÚÓïÒô¿¨(ÈçD081A¡¢DN081A¡¢D161A¡¢DN161A¡¢DN161AJCTµÈ)£»
CPCI×ÜÏßÄ£Äâ½Ó¿ÚÓïÒô¿¨(ÈçD161AC¡¢DN161ACµÈ)£»
PCI×ÜÏßÊý×ÖÖмÌÓïÒô¿¨(ÈçD321¡¢D327¡¢DN300¡¢DN600JCT-1E1¡¢D641¡¢D647¡¢DN600¡¢D1281¡¢D1287¡¢DN1200µÈ)£»
CPCI×ÜÏßÊý×ÖÖмÌÓïÒô¿¨(ÈçD300C¡¢DN600CJCT-1E1¡¢D600C¡¢D607C¡¢DN600C¡¢D1200C¡¢D1207C¡¢DN1200CµÈ)£»
ÓïÒôIP×éºÏ¿¨(ÈçD081A4P¡¢D081A8PµÈ)£»
ÓïÒô´«Õæ×éºÏ¿¨(ÈçD081A4F¡¢DN081A4F¡¢D161A4FC¡¢DN161A4FCµÈ)µÈ |
| º¼ÖÝά¿¨¿Æ¼¼ÓÐÏÞ¹«Ë¾(¼ò³Æ"ά¿¨") |
ÓïÒô°å¿¨ |
VDϵÁÐÄ£ÄâÓïÒô¿¨(ÈçVD08S/PCI¡¢VD16S/PCIµÈ)£»
VDϵÁÐÊý×ÖÖм̿¨(ÈçVD30/PCI/SS1¡¢VD30/PCI/ISDN¡¢VD30/PCI/SS7¡¢VD60/PCI/SS1¡¢VD60/PCI/ISDN¡¢VD60/PCI/SS7¡¢VD120/PCI/SS1¡¢
VD120/PCI/ISDN¡¢VD120/PCI/SS7¡¢VD240/PCI/SS1¡¢VD240/PCI/ISDN¡¢VD240/PCI/SS7µÈ)£»
VDϵÁÐVoIPÓïÒô¿¨(ÈçVD08/PCI/VOIP¡¢VD16/PCI/VOIP¡¢VD32/PCI/VOIP¡¢VD64/PCI/VOIP¡¢VD120/PCI/VOIPµÈ)£»
VDϵÁÐÄ£Äâ¼Òô¿¨(ÈçV08R/PCI¡¢V16R/PCIµÈ)£»
VDϵÁÐÊý×Ö¼à¿Ø¼Òô¿¨(ÈçVD30/PCI/FJ¡¢VD60/PCI/FJ¡¢VD120/PCI/FJµÈ)
|
| ±±¾©ÎåÔÀöÎÐÅÏ¢¼¼Êõ¹É·ÝÓÐÏÞ¹«Ë¾(¼ò³Æ"ÎåÔÀöÎ") |
ÓïÒô°å¿¨ |
AϵÁÐÓïÒô¿¨(ÈçTWI-16A¡¢TWI-8A¡¢TWI-4A/2A¡¢TWI-2E1A/E1A¡¢TWI-8E1/4E1A¡¢TWI-8GC/4GCµÈ)£»
IϵÁÐÓïÒô¿¨(ÈçTWI-8/4¡¢TWI-16¡¢TWI-8R¡¢TWI-8E1/4E1µÈ)£»
|
| Õã½ÃúµÀͨÐż¼ÊõÓÐÏÞ¹«Ë¾(¼ò³Æ"ÃúµÀ") |
ÓïÒô°å¿¨ |
Ä£ÄâÓïÒô¿¨(ÈçA1016P¡¢A1016E¡¢A1008EµÈ)£»
Êý×ÖÖмÌÓïÒô¿¨(ÈçD1020P¡¢D1040P¡¢D2080P¡¢D3080P¡¢D2040EµÈ)£»
Ä£Äâ¼Òô¿¨(ÈçR1008P¡¢R1016P¡¢R1032PµÈ)£»
Êý×ÖÖм̼Òô¿¨(ÈçM1020P¡¢M1040P¡¢M2160P¡¢M3160PµÈ)£»
|
| ÉîÛÚÊзɻ·µç×ÓÓÐÏÞ¹«Ë¾(¼ò³Æ"·É»·") |
ÓïÒô°å¿¨ |
Ä£ÄâÓïÒô¿¨(ÈçFi3508¡¢Fi3516¡¢Fi3608¡¢Fi3616µÈ)£»
Êý×ÖÓïÒô¿¨(ÈçFi2760¡¢Fi27120µÈ)£»
IP×ÊÔ´¿¨(ÈçFi8196µÈ)£»
|
| ±±¾©ÉùÍû»ªÊ¤¿Æ¼¼ÓÐÏÞ¹«Ë¾(¼ò³Æ"TMS") |
ÓïÒô°å¿¨ |
TMS-240A£¬TMS-240AF£¬TMS-240AT£¬TMS-240MR£¬TMS-240AG£¬TMS-8E1/DµÈTMSϵÁÐÓïÒô°å¿¨
|
| ÉîÛÚÊг¤·á½¡ÒµÍ¨Ñ¶¼¼ÊõÓÐÏÞ¹«Ë¾(¼ò³Æ"³¤·á½¡Òµ") |
ÓïÒô°å¿¨ |
CT240A£¬CT160A£¬CT240AF£¬CT240MR£¬CT240AG£¬CT2E1/D£¬CT4E1/D£¬CT6E1/D£¬CT8E1/DµÈCTϵÁÐÓïÒô°å¿¨
|
| ÉîÛÚÊпªÔ´Í¨ÐÅÓÐÏÞ¹«Ë¾(¼ò³Æ"¿ªÔ´Í¨ÐÅ") |
ÓïÒô°å¿¨ |
Ä£ÄâÓïÒô¿¨(ÈçA400E¡¢A400P¡¢A400M¡¢A800E¡¢A800P¡¢A810E¡¢AE810E¡¢AE810EF¡¢A810P¡¢AE810P¡¢A1610E¡¢AE1610E¡¢A1610P¡¢AE1610P¡¢A2410E¡¢AE2410E¡¢A2410P¡¢AE2410PµÈ)£»
Êý×ÖÖмÌÓïÒô¿¨(ÈçD130E¡¢DE130E¡¢D130P¡¢DE130P¡¢D230E¡¢D230P¡¢DE230E¡¢DE230P¡¢D430E¡¢D430P¡¢DE430E¡¢DE430P¡¢D830E¡¢D830P¡¢DE830E¡¢DE830P¡¢D1630E¡¢DE1630E¡¢D210E¡¢D210P¡¢DE210E¡¢DE210P¡¢D410E¡¢DE410E¡¢D410P¡¢DE410PµÈ)
|
| ÃÀ¹úDigium/Asterisk¹«Ë¾(¼ò³Æ"Digium/Asterisk") |
ÓïÒô°å¿¨ |
Digium A4ϵÁÐÄ£Ä⿨A4A/A4B¡¢Digium A8ϵÁÐÄ£Ä⿨A8A/A8B¡¢Digium TDM2400ϵÁÐÄ£Ä⿨¡¢Digium AEX2400ϵÁÐÄ£Ä⿨£»
Digium 1E1Êý×ְ忨TE133/TE134¡¢Digium 2E1Êý×ÖÓïÒô°å¿¨TE205/TE210/TE235¡¢Digium 4E1Êý×ÖÓïÒô°å¿¨TE405/TE410/TE435¡¢Digium 8E1Êý×ÖÓïÒô°å¿¨TE820µÈ
|
| ÃÀ¹úDialogic¹«Ë¾(¼ò³Æ"Dialogic") |
ÓïÒô°å¿¨ |
ÓïÒô´«Õæ²úÆ·-CG6060ϵÁС¢ÓïÒô´«Õæ²úÆ·-CG6565ϵÁвúÆ·£»
ÓïÒô´«Õæ²úÆ·-D/600 JCTµÈ
|
| ÉϺ£Ñ¸Ê±Í¨ÐÅÉ豸ÓÐÏÞ¹«Ë¾(¼ò³Æ"ÉϺ£Ñ¸Ê±Í¨ÐÅ") |
VOIPÓïÒôÍø¹Ø |
MX8ϵÁÐÓïÒôÍø¹Ø(ÈçMX8-4S¡¢MX8-8S¡¢MX8-4FXO¡¢MX8-8FXO¡¢MX8-4S/4µÈ)£»
MX60ϵÁÐÓïÒôÍø¹Ø(ÈçMX60-16S¡¢MX60-24S¡¢MX60-32S¡¢MX60-48S¡¢MX60-16FXO¡¢MX60-24FXO¡¢MX60-32FXO¡¢MX60-48FXO¡¢MX60-8S/8¡¢MX60-24S/8¡¢MX60-40S/8¡¢MX60-16S/16¡¢MX60-32S/16¡¢MX60-24S/24µÈ)£»
MX120ϵÁÐÓïÒôÍø¹Ø(ÈçMX120-48S¡¢MX120-96S¡¢MX120-48FXO¡¢MX120-96FXO¡¢MX120-24S/24¡¢MX120-36S/36¡¢MX120-48S/48¡¢MX120-40S/8¡¢MX120-84S/12¡¢MX120-80S/16¡¢MX120-72S/24µÈ)£»
MX100GϵÁÐÊý×ÖÖмÌÍø¹Ø(ÈçMX100G-1E1/T1¡¢MX100G-2E1/T1¡¢MX100G-4E1/T1µÈ)µÈ |
| º¼ÖÝÈý»ãÐÅÏ¢¹¤³ÌÓÐÏÞ¹«Ë¾(¼ò³Æ"º¼ÖÝÈý»ã") |
VOIPÓïÒôÍø¹Ø |
SMG1000ϵÁÐÄ£ÄâÓïÒôÍø¹Ø(ÈçSMG1008¡¢SMG1016¡¢SMG1032µÈ)£»
SMG2000ϵÁÐÊý×ÖÓïÒôÍø¹Ø(ÈçSMG2030¡¢SMG2060¡¢SMG2120µÈ)£»
SMG3000ϵÁÐÊý×ÖÓïÒôÍø¹Ø(ÈçSMG3008¡¢SMG3016µÈ)£»
UNIWAY2000ÁªºÏÐÍÍø¹Ø£»
UNIWAY2100ÁªºÏÍø¹Ø£»
SMG4000ϵÁÐÎÞÏßÍø¹Ø(ÈçSMG4016-16G¡¢SMG4016-16W¡¢SMG4032-32WA¡¢SMG4016-16WT¡¢SMG4016-16WZ¡¢SMG4016-16C¡¢SMG4016-16LE¡¢SMG4016-16LCµÈ)£»
|
| ÉîÛÚ¶¦ÐÅͨ´ï¹É·ÝÓÐÏÞ¹«Ë¾(¼ò³Æ"¶¦ÐÅͨ´ï") |
VOIPÓïÒôÍø¹Ø |
Ä£ÄâÓïÒôÍø¹Ø(ÈçDAG1000-1/2S¡¢DAG1000-4S¡¢DAG1000-8S¡¢DAG2000-16S¡¢DAG2000-32S¡¢DAG2500-72S¡¢DAG3000-112S¡¢DAG1000-4O¡¢DAG1000-8O¡¢DAG2000-16O¡¢DAG1000-4S4O¡¢DAG2000-8S8OµÈ)£»
ÖмÌýÌåÍø¹Ø(ÈçMTG200¡¢MTG1000B¡¢MTG2000¡¢MTG3000µÈ)£»
ÈÚºÏͨÐÅÍø¹Ø(ÈçUBG1000¡¢UC2000µÈ)£»
|
¡¤²©ÓòͨѶһÌ廯ºô½ÐÖÐÐÄƽ̨²úÆ·BYICC2.0²ÉÓÃÉϱíËùÊöÐͺŵĺô½ÐÖÐÐÄÐÐÒµÖ÷Á÷Æ·ÅÆÓ²¼þ×÷Ϊ±¾²úÆ·³ö³§Ê±µÄºô½ÐÖÐÐÄϵͳӲ¼þƽ̨(ÓïÒô½ÓÈëÉ豸)£¬´Ó¶øΪ±£ÕϺô½ÐÖÐÐÄϵͳƽ̨µÄµçÐÅÔËÓªÉ̼¶Îȶ¨ÐԵ춨Á˼áʵµÄÓ²¼þ»ù´¡¡£
¡¤²ÉÓò©ÓòͨѶһÌ廯ºô½ÐÖÐÐÄƽ̨²úÆ·BYICC2.0µÄºô½ÐÖÐÐÄϵͳӲ¼þ(רҵ²¿·Ö)ͨ³£°üÀ¨£º
[1] Ò»Ì廯CTIͨѶ·þÎñÆ÷£¬Ä£ÄâÓïÒô¿¨{°üÀ¨Í¨Óõװ壬°åÔصŦÄÜÄ£¿éÈçÍâÏßÄ£¿é¡¢×øϯģ¿é¡¢ÄÚÍâÏßÁªºÏÄ£¿éµÈ£¬ÒÔ¼°×øϯÁåÁ÷À¡µçµçÔ´}£¬Êý×ÖÖмÌÓïÒô¿¨{Ö§³ÖISDN PRI[30B+D]ÐÅÁîÒÔ¼°Öйú7ºÅÐÅÁî[TUP¡¢ISUP]ÒÔ¼°Öйú1ºÅÐÅÁîµÄºô½Ð½ÓÐø£¬Ö§³Ö75¦¸ E1ͬÖáÏß¡¢100¦¸ T1Ë«½ÊÏß¼°120¦¸ E1Ë«½ÊÏߵȶàÖÖ×迹µÄÊý×ÖÖмÌÏß}£¬VoIPÓïÒôÍø¹Ø(VOIPÓïÒô¿¨){Ö§³ÖSIP/SDP/H.323ÐÒé}£¬CT-BUS×ÜÏßµçÀµȣ»
»ò
[2] ÖÇÄÜÓïÒô½»»»»ú{°üÀ¨½»»»»ú»ú¼Ü¡¢½»»»»úÖÐÑëÖ÷¿Ø°åÓëºó³öÏß°å¡¢½»»»»ú¹¦ÄÜ°åÈçÄ£Ä⹦ÄÜ°å/Êý×ÖÖм̰å/VoIP¹¦ÄÜ°å/Asterisk¹¦ÄÜ°åÒÔ¼°Ó빦ÄÜ°å¶ÔÓ¦µÄºó³öÏß°å¡¢°åÔØÄ£¿éµÈ}¡£
10002 ²©ÓòͨѶһÌ廯ºô½ÐÖÐÐÄƽ̨²úÆ·BYICC2.0µÄ¼´×°¼´ÓÃÌØÐÔ¼ò½é£º
¡¤×÷Ϊ¸ßЧÄܵÄÒ»Ì廯¼Ü¹¹ÁªÂçÖÐÐÄƽ̨ºÍÔËÓª¼¨Ð§¹ÜÀíƽ̨ÒÔ¼°²úÆ·»¯ºô½ÐÖÐÐÄϵͳ(ºô½ÐÖÐÐÄÒ»Ìå»ú)£¬¶ÔÓÚCRM¸öÐÔ»¯ÒµÎñ¹¦ÄÜÐèÇó½ÏÉٵĺô½ÐÖÐÐÄϵͳ/¿Í»§·þÎñÖÐÐÄϵͳÏîÄ¿(²»ÂÛϵͳ²ÉÓÃSS1/ISDN PRI/SS7µÄÊý×ÖÖмÌÏß·»¹ÊÇÄ£Äâµç»°Ïß·£¬²»ÂÛϵͳÅäÖÃ4¸ö×ùϯ»¹ÊÇ64¸ö×ùϯ»ò120¸ö×ùϯ)£¬²ÉÓò©ÓòͨѶһÌ廯ºô½ÐÖÐÐÄƽ̨²úÆ·BYICC2.0µÄ¹óµ¥Î»ºô½ÐÖÐÐÄϵͳ¼´×°¼´Óã¬ÔÚ1¸ö¹¤×÷ÈÕÄÚ¼´¿ÉÖ±½ÓͶÈëÕýʽµÄÉÌÒµÔËÐС£
¡¤²©ÓòͨѶһÌ廯ºô½ÐÖÐÐÄƽ̨²úÆ·BYICC2.0(Ò²³ÆΪ²©ÓòͨѶһÌ廯ºô½ÐÖÐÐÄϵͳ²úÆ·BYICC2.0)µÄ»ù±¾½á¹¹£¬ÓÉÒ»¸öÍêÕûµÄºô½ÐÖÐÐÄƽ̨ÒÔ¼°Ïà¹ØµÄÐÐÒµÓ¦ÓÃÈí¼þ×é³É£¬°üÀ¨ÁËÓ²¼þ¡¢ÏµÍ³Èí¼þÈç²Ù×÷ϵͳºÍÊý¾Ý¿âµÈ¡¢CTIƽ̨Èí¼þºÍÓ¦ÓÃÈí¼þ¡£²©ÓòͨѶһÌ廯ºô½ÐÖÐÐÄƽ̨²úÆ·BYICC2.0µÄËùÓÐÈíÓ²¼þÔÚ³ö³§Ö®Ç°¶¼ÒѾ°²×°µ÷ÊÔÍê±Ï£¬Ö»Ðè²åÉϵ绰Ïߣ¬ÅäÉÏÏàÓ¦µÄ×ùϯµçÄÔ£¬Ò»¸öÆóÒµ¼¶ºô½ÐÖÐÐÄϵͳ¾Í¿ÉÒÔÉÏÏßÔËÐкÍͶÈëʹÓᣴӴËÖ®ºó£¬²©ÓòͨѶһÌ廯ºô½ÐÖÐÐÄϵͳ²úÆ·BYICC2.0µÄÓû§ÓµÓеÄÊÇÓÀ¾ÃÓÐЧµÄÕæÕýÊôÓÚ×Ô¼ºµÄºô½ÐÖÐÐÄϵͳ(ÃâÔÂ×â)£¬²»ÔÙÐèҪÿÔ¶¼ÏòÔƺô½ÐÖÐÐÄƽ̨(Ôƺô½ÐÖÐÐÄϵͳ)¹©Ó¦ÉÌÖ§¸¶¸ß°ºµÄ×ùϯ×âÓ÷ÑÓã¬Ò²²»ÐèÒªÔÙµ£ÐÄÔƺô½ÐÖÐÐÄƽ̨(Ôƺô½ÐÖÐÐÄϵͳ)ÄÑÒÔ±ÜÃâµÄ¿Í»§Êý¾ÝºÍ»°Îñ¼Ç¼Êý¾ÝÒÔ¼°ÒµÎñ¼Ç¼Êý¾Ýй©µ½ÍâÍø(ÒòÌØÍø)µÄ°²È«ÐÔÎÊÌâÒÔ¼°Íâºô(Ò²³ÆΪºô³ö»ò»Ø·Ã¿Í»§)ÊÜÏÞÖÆ(¾ßÌåÄÚÈݼû¡¶¹¤ÒµºÍÐÅÏ¢»¯²¿¹ØÓÚ½øÒ»²½·À·¶ºÍ´ò»÷ͨѶÐÅϢթƹ¤×÷µÄʵʩÒâ¼û¡·)µÄÎÊÌâ¡£ÕâÀï²¹³ä˵Ã÷Ò»µã£¬Óû§ÈôʹÓÃÔƺô½ÐÖÐÐÄƽ̨(Ôƺô½ÐÖÐÐÄϵͳ)¿ªÕ¹¿Í»§·þÎñÓëµç»°ÓªÏúµÈºô½ÐÖÐÐÄÒµÎñ£¬ÓÉÓÚÐèÒªÓõ½µÄÉ豸ºÍϵͳά»¤ÈËÔ±ÒÔ¼°¹ÜÀí¶¼ÊÇÏòÔƺô½ÐÖÐÐÄƽ̨(Ôƺô½ÐÖÐÐÄϵͳ)¹©Ó¦ÉÌ×âÓã¬Ëæןô½ÐÖÐÐÄÔËÓªµÄ³ÖÐø£¬ÆäÔËÓª³É±¾»á´ó´ó³¬¹ý×Ô½¨Ðͺô½ÐÖÐÐÄƽ̨(ºô½ÐÖÐÐÄϵͳ)µÄ½¨ÉèͶ×Ê¡£
¡¤²©ÓòͨѶһÌ廯ºô½ÐÖÐÐÄƽ̨²úÆ·BYICC2.0ÄÜ×î´ó»¯µØ±£ÕÏ¿Í»§Êý¾ÝµÄ°²È«£¬²©ÓòͨѶһÌ廯ºô½ÐÖÐÐÄƽ̨²úÆ·BYICC2.0×÷ΪµäÐ͵Ä×Ô½¨Ê½µÄºô½ÐÖÐÐÄϵͳƽ̨½â¾ö·½°¸£¬ÆäÓ²¼þÉ豸°üÀ¨ºô½ÐÖÐÐÄ·þÎñÆ÷ºÍýÌåÍø¹Ø»ò¶àýÌå½»»»»ú£¬²¿ÊðÔÚ¿Í»§µÄ»ú·¿£¬×ùϯµÈ²Ù×÷ÈËÔ±ÔÚÄÚ²¿¾ÖÓòÍø(LAN)»òÐéÄâרÓÃÍøÂç(Virtual Private Network,VPN)µÇ¼֮ºó²ÅÄÜʹÓúô½ÐÖÐÐÄϵͳµÄ¹¦ÄÜ£¬¿Í»§Êý¾Ý±£´æÔÚ±¾µØ·þÎñÆ÷(ÓïÒô½»»»»ú)ÉÏ£¬´Ó¶øÓÐЧµØ·ÀÖ¹Á˽«¿Í»§Êý¾Ýй©µ½ÍâÍø(ÒòÌØÍø)¡£²©ÓòͨѶһÌ廯ºô½ÐÖÐÐÄϵͳ²úÆ·BYICC2.0µÄ¼ÒôºÍCDRͳ¼Æ±¨±íµÈ¸÷ÀàÊý¾ÝΪÆóÒµ/¹«¹²ÊÂÒµ»ú¹¹/Õþ¸®»ú¹ØÌṩÁ˲»Í¬µÄͳ¼Æ·ÖÎöά¶ÈÓ뾫׼¶È¡£
¡¤²©ÓòͨѶһÌ廯ºô½ÐÖÐÐÄϵͳƽ̨²úÆ·BYICC2.0µÄ²¿·ÖµäÐ͹¦ÄÜÈçÏÂͼ£º
²ÉÓò©ÓòͨѶһÌ廯ºô½ÐÖÐÐÄϵͳƽ̨²úÆ·BYICC2.0µÄ¿Í»§·þÎñÐͺô½ÐÖÐÐÄϵͳµÄ²¿·ÖµäÐ͹¦ÄÜ
²ÉÓò©ÓòͨѶһÌ廯ºô½ÐÖÐÐÄϵͳƽ̨²úÆ·BYICC2.0µÄµç»°ÓªÏúÐͺô½ÐÖÐÐÄϵͳµÄ²¿·ÖµäÐ͹¦ÄÜ
10003 ²©ÓòͨѶһÌ廯ºô½ÐÖÐÐÄƽ̨²úÆ·BYICC2.0µÄÈí¼þ¶þ´Î¿ª·¢½Ó¿Ú¼ò½é£º
¡¤×÷ΪÍêÕûµØÕûºÏÁ˺ô½ÐÖÐÐÄ(Call Center)ºÍ¿Í»§¹Øϵ¹ÜÀí(CRM)Èí¼þµÄÒ»Ì廯ƽ̨£¬½èÖúÓÚ²©ÓòͨѶһÌ廯ºô½ÐÖÐÐÄƽ̨²úÆ·BYICC2.0(Ò²³ÆΪ²©ÓòͨѶһÌ廯ºô½ÐÖÐÐÄϵͳ²úÆ·BYICC2.0)£¬ºô½ÐÖÐÐÄϵͳÏîÄ¿µÄʵʩ¼ò»¯³ÉΪÁËÊý¾Ý¿âÓ¦ÓÃÈí¼þÏîÄ¿µÄʵʩ£¬ºô½ÐÖÐÐÄϵͳÏîÄ¿µÄ¶þ´ÎÈí¼þ¿ª·¢¹¤×÷¼ò»¯³ÉΪÁËÊý¾Ý¿âÓ¦ÓÃÈí¼þµÄ¶þ´Î¿ª·¢ºÍÐ޸Ť×÷£¬´Ó¸ù±¾ÉÏÈ¡ÏûÁËϵͳ¼¯³ÉÉÌ/ºÏ×÷»ï°é/×îÖÕÓû§ÔÚÕÐƸ/ÅäÖÃʵʩºô½ÐÖÐÐÄ£¨Call
Center£¬CTI£©ÏîÄ¿µÄÈí¼þ¹¤³ÌʦÈËÁ¦×ÊԴʱ¶ÔÈí¼þ¹¤³ÌʦµÄCTI(ºô½ÐÖÐÐÄ)´ÓÒµ¾ÑéµÄÈÎÖ°×ʸñÒªÇ󣬽ö½öÒªÇó²ÎÓëºô½ÐÖÐÐÄϵͳÏîĿʵʩµÄÈí¼þ¹¤³Ìʦ¾ßÓг£¹æµÄWindowsÓ¦ÓóÌÐò»òWebÓ¦ÓóÌÐòµÄ¿ª·¢¾Ñ飬ͻÆÆÐÔµØʵÏÖÁ˺ô½ÐÖÐÐÄϵͳÏîÄ¿Èí¼þ£¨¶þ´Î£©¿ª·¢µÄ¸ß¶È¡°Æ½Ãñ»¯ºÍ´óÖÚ»¯¡±¡£°´ÕÕͨ³£µÄ¾Ñ飬¹óµ¥Î»¾ßÓÐÊý¾Ý¿âÓ¦ÓÃÈí¼þ£¨ÈçMISϵͳ£¬ERPϵͳµÈ£©¿ª·¢¾ÑéµÄÈí¼þ¹¤³Ìʦ{¾ßÓÐÖÐר»ò´óר»ò´óרÒÔÉÏѧÀú}¾¹ý3ÌìµÄרҵ¼¼ÊõÅàѵ£¬¼´¿É²ÉÓò©ÓòͨѶһÌ廯ºô½ÐÖÐÐÄƽ̨²úÆ·BYICC2.0¶ÀÁ¢µØʵʩºô½ÐÖÐÐÄϵͳÏîÄ¿¡£
¡¤½èÖúÓÚ²©ÓòͨѶһÌ廯ºô½ÐÖÐÐÄƽ̨²úÆ·BYICC2.0(Ò²³ÆΪ²©ÓòͨѶһÌ廯ºô½ÐÖÐÐÄϵͳ²úÆ·BYICC2.0)£¬ÏµÍ³¼¯³ÉÉÌ/ºÏ×÷»ï°é/×îÖÕÓû§ÊµÊ©ºô½ÐÖÐÐÄϵͳÏîĿʱµÄÈí¼þ¶þ´Î¿ª·¢¹¤×÷Ϊ:ÔÚ²©ÓòͨѶһÌ廯ºô½ÐÖÐÐÄƽ̨²úÆ·BYICC2.0ÄÚÖõÄͼÐλ¯Á÷³Ì±à¼Æ÷ÓëVoiceXML(ÓïÒôÀ©Õ¹±ê¼ÇÓïÑÔ)½Å±¾Ò»Ì廯µÄIVR£¨½»»¥Ê½ÓïÒô·þÎñ)Á÷³Ì¿ª·¢»·¾³ÖжԽ»»¥Ê½ÓïÒô·þÎñ[IVR]Ä£°åÁ÷³ÌµÄ¼òµ¥Ð޸ģ¬¶ÔÈ˹¤×ùϯÈí¼þ/ͳ¼Æ±¨±íÈí¼þ/(¿ÉÑ¡)ÒµÎñ²¿Ãŵç×Ó¹¤µ¥¹ÜÀí¿Í»§¶ËÈí¼þµÄÄ£°å³ÌÐòÔ´´úÂëÖеĸöÐÔ»¯Êý¾Ý¿â£¨CRM£©Ó¦Óò¿·ÖµÄ½çÃæÊý¾ÝÏîºÍÏà¹ØÊý¾Ý¿â²Ù×÷µÄSQLÓï¾äµÄ¼òµ¥ÐÞ¸ÄÓ붨ÖÆ¡£
²©ÓòͨѶһÌ廯ºô½ÐÖÐÐÄƽ̨²úÆ·BYICC2.0µÄÈ˹¤×ùϯÈí¼þBYICCAgent2.0µÄºô½ÐÖÐÐÄϵͳµÚÈý·½¿ª·¢½Ó¿ÚActiveX¿Ø¼þµÄÄ£°å³ÌÐò(C#.NET°æ)Ö÷´°¿ÚÖеĻ°ÎñÔ±½ÓÌýÀ´µç¹¦ÄܽØͼ
¡¤Í¬Ê±£¬×÷ΪÒ×ѧÒ×Óõĺô½ÐÖÐÐÄϵͳ¿ª·¢Æ½Ì¨£¬²©ÓòͨѶһÌ廯ºô½ÐÖÐÐÄƽ̨²úÆ·BYICC2.0µÄÈ˹¤×ùϯÈí¼þBYICCAgent2.0ÌṩÁËÒ×ѧÒ×Óõĺô½ÐÖÐÐĶþ´Î¿ª·¢½Ó¿Ú£¬ÌṩÁËActiveX¿Ø¼þ(¼´OCX¿Ø¼þ/COM×é¼þ)ÒÔ¼°JavaScript½Å±¾ÐÎʽµÄºô½ÐÖÐÐÄϵͳµÚÈý·½¿ª·¢½Ó¿ÚÒÔ¼°Ä£°åÔ´´úÂë{·ÖΪÁËÖ§³Ö¶àÖÖÖ÷Á÷±à³ÌÓïÑÔµÄC/S¼Ü¹¹°æ±¾ºÍB/S¼Ü¹¹°æ±¾}¹©ÒµÎñϵͳµ÷Ó㬵ÚÈý·½ÐÅϢϵͳ¿ª·¢ÉÌ/¼¯³ÉÉÌͨ¹ýºÜСµÄ¹¤×÷Á¿¾Í¿ÉÒÔÔÚÒÑÓеÄMISϵͳ»òERPϵͳ»òOAϵͳ»òBOSSϵͳ»òGISϵͳ»òÍøÕ¾µÈÒµÎñϵͳÖм¯³É/ÕûºÏ/ǶÈë/¶Ô½Ó²©ÓòͨѶһÌ廯ºô½ÐÖÐÐÄƽ̨²úÆ·BYICC2.0·á¸»µÄºô½ÐÖÐÐŦÄÜ£¬±ÈÈç×ùϯµÇÈë/Í˳ö¡¢À´µçµ¯ÆÁ/È¥µçµ¯ÆÁ¡¢ÔÚÏß¡¢Ê¾Ã¦¡¢ÔÚϯ¡¢Àëϯ¡¢¾²Òô¡¢È¡Ïû¾²Òô¡¢Í¨»°±£³Ö¡¢Í¨»°»Ö¸´¡¢À´µçתÆäËû×ùϯ¡¢À´µçתҵÎñ²¿Ãŵ绰/Ö¸»Óµ÷¶È¡¢´ú½ÓÀ´µç¡¢Èý·½/¶à·½µç»°»áÒé¡¢µã»÷²¦ºÅ(Ô¤ÀÀÍâºô/ÆÁÄ»ºô³ö)¡¢¼àÌý¡¢Ç¿²å¡¢Ç¿²ð¡¢½Ó¹Ü(ºô½ÐÀ¹½Ø)¡¢²¥·Åͨ»°Â¼Òô¡¢À´µçתIVRÁ÷³Ì¡¢°à³¤×ùϯǿÖÆÆÕͨ×ùϯʾæ/ʾÏС¢°à³¤×ùϯǿÖÆ×¢ÏúÆÕͨ×ùϯ¡¢×ùϯ֮¼äÊÕ·¢ÎÄ×ÖÐÅÏ¢¡¢»ñÈ¡×ùϯ״̬/×ùϯ״̬¼à¿Ø¡¢»ñȡͨµÀ״̬¡¢»ñÈ¡ºôÈëÅŶӶÓÁÐ(ACD)Çé¿ö¡¢»°Îñ¼Ç¼(CDR)ͳ¼Æ±¨±íµÈ»°Îñ½ÓÐø¿ØÖÆ¡£²©ÓòͨѶһÌ廯ºô½ÐÖÐÐÄƽ̨²úÆ·BYICC2.0Ö§³ÖÔ¤ÀÀ²¦ºÅ[È˹¤Íâºô»ò³ÆΪµã»÷²¦ºÅÍâºô]¡¢ÖÇÄÜÔ¤²â²¦ºÅ[×Ô¶¯ÅúÁ¿Íâºô»ò³ÆΪµçÄÔ×Ô¶¯Íâºô]¡¢»ìºÏ·½Ê½²¦ºÅ¡¢ÓïÒô֪ͨÍâºôµÈ¶àÖÖÍâºô·½Ê½¡£
²©ÓòͨѶһÌ廯ºô½ÐÖÐÐÄƽ̨²úÆ·BYICC2.0µÄÈ˹¤×ùϯÈí¼þBYICCAgent2.0µÄJavaScript½Å±¾ÐÎʽµÄºô½ÐÖÐÐÄϵͳµÚÈý·½¿ª·¢½Ó¿ÚµÄB/S²âÊÔ³ÌÐò(ASP.NET°æ)Ö÷Ò³ÃæÖеĻ°ÎñÔ±½ÓÌýÀ´µç¹¦ÄܽØͼ
²©ÓòͨѶһÌ廯ºô½ÐÖÐÐÄƽ̨²úÆ·BYICC2.0µÄÈ˹¤×ùϯÈí¼þBYICCAgent2.0µÄJavaScript½Å±¾ÐÎʽµÄºô½ÐÖÐÐÄϵͳµÚÈý·½¿ª·¢½Ó¿ÚµÄB/S²âÊÔ³ÌÐò(JSP/JAVA°æ)Ö÷Ò³ÃæÖеĻ°ÎñÔ±½ÓÌýÀ´µç¹¦ÄܽØͼ
¡¤²©ÓòͨѶһÌ廯ºô½ÐÖÐÐÄƽ̨²úÆ·BYICC2.0µÄÈí¼þ¶þ´Î¿ª·¢½Ó¿ÚÌṩÁ˶àÖÖ¼¯³ÉÕûºÏģʽ£¬¼È¿ÉÒÔÔÚ²©ÓòͨѶһÌ廯ºô½ÐÖÐÐÄƽ̨²úÆ·BYICC2.0µÄ×ùϯÈí¼þϵͳBYICCAgent2.0¿ò¼ÜÖÐ×ÔÐж¨ÖÆ¿ª·¢Óû§µÄCRMÒµÎñϵͳ[×ùϯÈí¼þBYICCAgent2.0µÄÄ£°å³ÌÐòÔ´´úÂëÔÚ³ö³§Ê±ÒѾÄÚÖÃÁ˷ḻ¶øͨÓõÄCRM¹¦ÄÜÈç¿Í»§µµ°¸¹ÜÀí¡¢À´µçÒµÎñ¼Ç¼¹ÜÀí¡¢ÒµÎñÊÜÀí¹ÜÀí¡¢»Ø·ÃÒµÎñ¼Ç¼¹ÜÀí¡¢¹¤×÷Á÷¹ÜÀí¡¢µç»°ÓªÏú¹ÜÀí¡¢ÏúÊÛÒµÎñ¹ÜÀíµÈ]£»Ò²¿ÉÒÔ½«²©ÓòͨѶһÌ廯ºô½ÐÖÐÐÄƽ̨²úÆ·BYICC2.0µÄ×ùϯ»°Îñ½ÓÐø¿Ø¼þ(OCX/ActiveX)¼¯³É(ǶÈë)µ½Óû§ÒÑÓеÄMISϵͳ»òERPϵͳ»òOAϵͳ»òBOSSϵͳ»òGISϵͳ»òÍøÕ¾µÈÒµÎñϵͳ´Ó¶øʵÏÖÍêÕûµÄºô½ÐÖÐÐÄͨѶ¹¦ÄÜ£»ÁíÍâÒ²¿ÉÒÔÔÚ×ùϯÈí¼þBYICCAgent2.0ͨ¹ýJDBC/ADO/ADO.NET/OLE DB/ODBC/WebServiceµÈDB-Link·ÃÎÊÒµÎñϵͳµÄÊý¾Ý¿â´Ó¶øʵÏÖºô½ÐÖÐÐÄϵͳÏîÄ¿Éϳ£¼ûµÄÓëÒµÎñϵͳµÄÊý¾Ý¿â²ãÃæµÄ¼¯³ÉÓëÕûºÏ¡£
¡¤Ä¿Ç°£¬¹úÄÚÒѾÓÐÖÚ¶àµÄ¾ßÓÐÊý¾Ý¿âÓ¦ÓÃÈí¼þ{ÈçMISϵͳ»òERPϵͳ»òOAϵͳ»òBOSSϵͳ»òGISϵͳ»òÍøÕ¾µÈC/S½á¹¹»òB/S½á¹¹»òC/SÓëB/SÏà½áºÏ½á¹¹µÄÊý¾Ý¿âÓ¦ÓóÌÐò}¿ª·¢Á¦Á¿µ«²»Á˽âºô½ÐÖÐÐŤ×÷ÔÀíµÄÆóÒµ£¨ÐÐÒµÓ¦ÓÃÈí¼þ¿ª·¢ÉÌ¡¢ÒµÎñϵͳÈí¼þ¿ª·¢ÉÌ¡¢×îÖÕÓû§¡¢¾ÏúÉÌ¡¢ÏµÍ³¼¯³ÉÉÌ¡¢IT/ÍøÂç/µç×Ó/ͨѶÆóÒµµÈ£©/Õþ¸®»ú¹Øµ¥Î»²ÉÓò©ÓòͨѶһÌ廯ºô½ÐÖÐÐÄƽ̨²úÆ·BYICC2.0(Ò²³ÆΪһÌ廯ºô½ÐÖÐÐÄϵͳ²úÆ·BYICC2.0)¿ª·¢³É¹¦ÁËËûÃǵľßÓиöÐÔ»¯Êý¾Ý¿âÓ¦Óã¨CRM£©¹¦Äܵĺô½ÐÖÐÐÄϵͳ¡£
10004 ²©ÓòͨѶһÌ廯ºô½ÐÖÐÐÄƽ̨²úÆ·BYICC2.0µÄÓ¦ÓÃÁìÓò¼ò½é£º
¡¤Æ¾½è´´ÐµÄÉè¼Æ¡¢ÁìÏȵļ¼ÊõÓÅÊÆ¡¢ÈíÓ²¼þƽ̨һÌ廯¡¢¸ß¶ÈµÄ²úÆ·»¯¡¢µçÐż¶µÄÎȶ¨ÐÔ¡¢·á¸»µÄ¹æÄ£ÉÌÓþÑé¡¢¿ìËÙ±ã½ÝµÄ°²×°ÊµÊ©¡¢¼òµ¥ÈËÐÔ»¯µÄά»¤¹ÜÀí¡¢¹¦ÄܵÄÇ¿´óÐÔ¡¢ÏµÍ³Æ½»¬Éý¼¶µÄ·½±ãÐÔ¡¢Èí¼þ¶þ´Î¿ª·¢µÄ¸ß¶È"ƽÃñ»¯"ÒÔ¼°ÓÅÁ¼µÄÐԼ۱ȣ¬²©ÓòͨѶһÌ廯ºô½ÐÖÐÐÄƽ̨²úÆ·BYICC2.0Ó®µÃÁËÔ½À´Ô½¶àµÄϵͳ¼¯³ÉÉÌ/ºÏ×÷»ï°é/×îÖÕÓû§µÄÐÅÀµºÍÈÏ¿É£¬²¢³ÉΪÆäºô½ÐÖÐÐÄϵͳÁìÓò×îÖØÒªµÄºÏ×÷»ï°é¡£
¡¤×÷Ϊҵ½çÏȽø³ÉÊìµÄ¸ß¶È¼¯³ÉµÄºô½ÐÖÐÐÄϵͳ»ù´¡Æ½Ì¨(Ò»Ì廯ÓïÒô½»»»»úƽ̨)ºÍ²úÆ·»¯³Ì¶È·Ç³£¸ßµÄͨÓúô½ÐÖÐÐÄϵͳ(ºô½ÐÖÐÐÄÒ»Ìå»ú/ǶÈëʽºô½ÐÖÐÐÄ)£¬²©ÓòͨѶһÌ廯ºô½ÐÖÐÐÄƽ̨²úÆ·BYICC2.0¹ã·ºÊÊÓÃÓÚ£º¸÷ÀàÆóÒµ/ÉÌÒµ»ú¹¹/ºô½ÐÖÐÐÄÍâ°üÔËÓªÉ̽¨Éè¿Í»§·þÎñÖÐÐÄ£¨ºô½ÐÖÐÐÄ£¬CALL
CENTER£©ÏµÍ³/ÉÌÎñÁ÷³ÌÍâ°ü£¨BPO£©ºô½ÐÖÐÐÄϵͳ£¬Õþ¸®²¿ÃÅ/¹«¹²ÊÂÒµ»ú¹¹½¨Éèºô½ÐÖÐÐÄ£¨Call
Center£©ÏµÍ³/µç»°ÓïÒô·þÎñϵͳ/±ãÃñ·þÎñÈÈÏßϵͳ{Èçºô½ÐÖÐÐÄ¿Í·þϵͳ£¬ºô½ÐÖÐÐĵçÏúϵͳ£¬µç»°ÓªÏúºô½ÐÖÐÐÄϵͳ£¬12393Ò½ÁƱ£ÕÏ·þÎñÈÈÏßƽ̨ϵͳ£¬96110È«¹ú·´Õ©ÆͳһԤ¾¯×Éѯ·þÎñÈÈÏßϵͳ/¹«°²¾Ö·ÀÕ©Æ96110ºô½ÐÖÐÐÄϵͳ/¹«°²¾Ö·´Õ©Ô¤¾¯96110ºô½ÐÖÐÐÄϵͳ£¬12328½»Í¨ÔËÊä·þÎñ¼à¶½µç»°ÈÈÏߺô½ÐÖÐÐÄϵͳ£¬ÃñÉú·þÎñÈÈÏߺô½ÐÖÐÐÄƽ̨ϵͳ£¬95598µçÁ¦¿Í»§·þÎñÖÐÐÄϵͳ/12398µçÁ¦¼à¹ÜͶËß¾Ù±¨ÈÈÏßϵͳ/µçÁ¦ÐÅϢϵͳ¿Í»§·þÎñºô½ÐÖÐÐÄϵͳ£¬12317·öƶ¼à¶½¾Ù±¨ÈÈÏߺô½ÐÖÐÐÄϵͳ£¬12360º£¹Øͳһ·þÎñÈÈÏßϵͳ£¬12316ÐÂÅ©´å·þÎñÈÈÏßϵͳ/Å©Òµ¿Æ¼¼¡°110¡±ÐÅÏ¢·þÎñÈÈÏßϵͳ/12316¡°ÈýÅ©¡±·þÎñÈÈÏßϵͳ£¬12338¸¾Å®Î¬È¨·þÎñÈÈÏßϵͳ£¬12333ÀͶ¯ºÍÉç»á±£Õϵ绰·þÎñÖÐÐÄϵͳ£¬12123½»¹ÜÓïÒô·þÎñÈÈÏߺô½ÐÖÐÐÄϵͳ£¬12371µ³Ô±×Éѯ·þÎñÈÈÏßϵͳ£¬12355ÇàÉÙÄê·þÎñ̨ϵͳ£¬12366ÄÉË°·þÎñÈÈÏßϵͳ£¬12365ÖʼàÈÈÏßϵͳ£¬12369»·±£Í¶ËßÈÈÏßϵͳ£¬12319³Ç½¨ÈÈÏßϵͳ£¬12348·¨ÂÉ·þÎñÈÈÏßϵͳ£¬12315Ïû·ÑÕßͶËßÈÈÏßϵͳ£¬ÖÇ»ÛÍ£³µºô½ÐÖÐÐÄϵͳ,12345Õþ¸®·þÎñÈÈÏߺô½ÐÖÐÐÄϵͳ£¬12350°²È«Éú²ú¾Ù±¨Í¶Ëß·þÎñÈÈÏßϵͳ£¬12320¹«¹²ÎÀÉúµç»°·þÎñÈÈÏßϵͳ£¬110/119/122Èý̨ºÏÒ»Ö¸»Óµ÷¶Èϵͳ»ò³ÇÊÐÓ¦¼±Áª¶¯ÏµÍ³»ò³ÇÊй«¹²°²È«Ö¸»ÓÖÐÐÄϵͳ£¬96520½»Í¨ÔËÊäÐÅÏ¢·þÎñÈÈÏßϵͳ£¬12388¼Í¼ì¼à²ì¾Ù±¨ÈÈÏßϵͳ£¬12301ÂÃÓÎ×ÊѶ¹«Òæ·þÎñµç»°Æ½Ì¨/12301ÂÃÓηþÎñÈÈÏßϵͳ£¬12356ÈË¿Ú¼ÆÉúÑô¹âÈÈÏß·þÎñϵͳ£¬×¡·¿¹«»ý½ð¹ÜÀíÖÐÐÄ12329ºô½ÐÖÐÐÄϵͳ£¬12312ÉÌÎñ×ÛºÏÖ´·¨Í¶Ëß·þÎñÈÈÏßϵͳ£¬12322·ÀÕð¼õÔÖ¹«Òæ·þÎñÈÈÏßϵͳ£¬¼ì²ì»ú¹Ø12309Ö°Îñ·¸×ï¾Ù±¨ÈÈÏßϵͳ£¬Í³¼Æ¾Ö12340ÉçÇéÃñÒâµ÷²é·þÎñÈÈÏßϵͳ£¬·¨Ôº12368ÓïÒô·þÎñÈÈÏߺô½ÐÖÐÐÄϵͳ£¬12309¼ì²ìԺͶËß¾Ù±¨ÈÈÏßϵͳ£¬12349ÉçÇø·þÎñÈÈÏßϵͳ£¬12308Áìʱ£»¤ÓëÓ¦¼±·þÎñÈÈÏߺô½ÐÖÐÐÄƽ̨£¬ÖÐСÆóÒµ¹«¹²·þÎñƽ̨£¬¾Ó¼ÒÑøÀÏ·þÎñϵͳ£¬²ÐÁªºô½ÐÖÐÐÄϵͳ£¬¼ÒÕþ·þÎñÍøÂçÖÐÐĺô½ÐÖÐÐÄϵͳ£¬ÖйúºÍг·þÎñ¹¤³Ì£¬¹«¹²ÆøÏó·þÎñºô½ÐÖÐÐÄϵͳƽ̨£¬Ê³Æ·Ò©Æ·¼à¶½¹ÜÀí²¿ÃÅ12331ͶËß¾Ù±¨·þÎñÈÈÏߺô½ÐÖÐÐÄϵͳ£¬12385²Ð¼²ÈË·þÎñÈÈÏߺô½ÐÖÐÐÄϵͳ£¬¹ú¼Ò°²È«»ú¹Ø12339¾Ù±¨ÊÜÀíƽ̨·þÎñÈÈÏߺô½ÐÖÐÐÄϵͳ£¬¹«¹²×ÊÔ´½»Ò×ÖÐÐÄר¼Ò³éÈ¡ÓïÒô֪ͨϵͳ/Õþ¸®²É¹ºÆÀÉóר¼Ò×Ô¶¯³éÈ¡ÓïÒô֪ͨϵͳ£¬³ö×â³µµçÕÐÈÈÏߺô½ÐÖÐÐÄϵͳƽ̨£¬´óÖÐרԺУºô½ÐÖÐÐÄÏà¹Øרҵ(ʵѵʵÑéÊÒ)ºô½ÐÖÐÐÄÉ̽ÌÁ½ÓÃʵѵϵͳƽ̨£¬¸ßËÙ¹«Â··þÎñÈÈÏߺô½ÐÖÐÐÄϵͳ£¬µçÌÝÓ¦¼±´¦Ö÷þÎñƽ̨£¬Öǻ۳ÇÊÐÔËÓªÖÐÐĺô½ÐÖÐÐÄϵͳ£¬¿Í·þÖÐÐÄÈ«ÇþµÀÖÇÄÜ¿Í·þϵͳ£¬±¾µØipºô½ÐÖÐÐÄϵͳ£¬ETCµç×Ó²»Í£³µÊÕ·Ñϵͳ¿Í·þÈÈÏߺô½ÐÖÐÐÄϵͳµÈ}¡£
10005 Çëµ¥»÷ÒÔÏÂÓйس¬¼¶Á´½ÓÒÔÁ˽â¸ü¶à£º
ʲôÊǺô½ÐÖÐÐÄϵͳ£¿Ê²Ã´ÊǺô½ÐÖÐÐÄƽ̨£¿ÎªÊ²Ã´²»Í¬ºô½ÐÖÐÐÄϵͳ³§É̲úÆ·µÄ¼Û¸ñ²îÒì·Ç³£´ó£¿ºô½ÐÖÐÐÄϵͳµÄ²É¹ºÒªËØ°üÀ¨ÄÄЩ£¿
²©ÓòͨѶһÌ廯ºô½ÐÖÐÐÄƽ̨²úÆ·BYICC2.0¸ÅÊö
²©ÓòͨѶһÌ廯ºô½ÐÖÐÐÄƽ̨²úÆ·BYICC2.0µÄ²¿·ÖÐû´«²ÊÒ³Óë½éÉÜͼƬ
²©ÓòͨѶһÌ廯ºô½ÐÖÐÐÄƽ̨²úÆ·BYICC2.0Ö§³ÖµÄÖÇÄÜÓïÒô½»»»»ú¡¢ÓïÒô°å¿¨ÒÔ¼°VOIPÓïÒôÍø¹ØµÄÓ²¼þÐͺÅ
²©ÓòͨѶһÌ廯ºô½ÐÖÐÐÄƽ̨²úÆ·BYICC2.0µÄÓ²¼þƽ̨ Ö® º¼ÖÝÈý»ãSSW020ϵÁС¢SSW030ϵÁÐÒÔ¼°SSW080ϵÁÐUMCTÓïÒô½»»»»úÓ²¼þ˵Ã÷Êé
²©ÓòͨѶһÌ廯ºô½ÐÖÐÐÄƽ̨²úÆ·BYICC2.0µÄÓ²¼þƽ̨ Ö® º¼ÖÝÈý»ãSHTϵÁÐÄ£ÄâÓïÒô¿¨¡¢SHDϵÁÐÊý×ÖÖм̿¨¡¢SHNϵÁÐVOIPÓïÒô¿¨ºÍSHFϵÁд«Õ濨Ӳ¼þ˵Ã÷Êé
²©ÓòͨѶһÌ廯ºô½ÐÖÐÐÄƽ̨²úÆ·BYICC2.0ÏÔÖøÌØÉ«
²©ÓòͨѶ»ùÓÚÒ»Ì廯ºô½ÐÖÐÐÄƽ̨²úÆ·BYICC2.0µÄºô½ÐÖÐÐÄϵͳÏîÄ¿¼¼Êõ·½°¸Ä£°å {¾¹ý¼òµ¥Ð޸ļ´¿É³ÉΪ×îÖÕʹÓò¿ÃŵÄÍêÕû¼¼Êõ·½°¸}
²ÉÓò©ÓòͨѶһÌ廯ºô½ÐÖÐÐÄƽ̨²úÆ·BYICC2.0µÄºô½ÐÖÐÐÄϵͳ²Ù×÷ÊÖ²á{¿ÉÒÔä¯ÀÀµ½ºô½ÐÖÐÐÄƽ̨²úÆ·BYICC2.0µÄÏêϸÈí¼þ½çÃæÓë²Ù×÷¹ý³Ì}
²©ÓòͨѶһÌ廯ºô½ÐÖÐÐÄƽ̨²úÆ·BYICC2.0ÑÝʾ¹âÅÌ{¸½¼ÓÊý¾Ý¿âºó¼´¿ÉÖ±½ÓÔÚÆÕͨPC»ò±Ê¼Ç±¾µçÄÔÉÏÔËÐУ¡}
²©ÓòͨѶһÌ廯ºô½ÐÖÐÐÄƽ̨²úÆ·BYICC2.0½á¹¹×é³É
²©ÓòͨѶһÌ廯ºô½ÐÖÐÐÄƽ̨²úÆ·BYICC2.0¼¼ÊõÖ¸±ê
²©ÓòͨѶһÌ廯ºô½ÐÖÐÐÄƽ̨²úÆ·BYICC2.0±ê×¼°æÈí¼þ¹¦ÄÜÁбí
²©ÓòͨѶһÌ廯ºô½ÐÖÐÐÄƽ̨²úÆ·BYICC2.0±ê×¼°æ±¾¹¦ÄÜÇåµ¥
²©ÓòͨѶһÌ廯ºô½ÐÖÐÐÄƽ̨²úÆ·BYICC2.0¿Í»§¶ËÈí¼þ¹¦ÄÜÇåµ¥
²©ÓòͨѶһÌ廯ºô½ÐÖÐÐÄƽ̨²úÆ·BYICC2.0²¿·Ö³É¹¦°¸Àý½éÉÜ
²©ÓòͨѶһÌ廯ºô½ÐÖÐÐÄƽ̨²úÆ·BYICC2.0µäÐͳɹ¦°¸Àý»ã×Ü
²©ÓòͨѶһÌ廯ºô½ÐÖÐÐÄƽ̨²úÆ·BYICC2.0²âÊԵ绰
²©ÓòͨѶһÌ廯ºô½ÐÖÐÐÄƽ̨²úÆ·BYICC2.µÄÖÐÎÄÓïÒôºÏ³ÉÒýÇæÈí¼þBYCOMTTS3.0µÄÑÝʾ¹âÅÌÏÂÔØ
²©ÓòͨѶһÌ廯ºô½ÐÖÐÐÄƽ̨²úÆ·BYICC2.0µÄ»ùÓÚ¶ÌÐÅÍø¹ØµÄ¶ÌÏ¢·¢ËÍÈí¼þBYCOMSMS2.0µÄÑÝʾ¹âÅÌÏÂÔØ
²©ÓòͨѶһÌ廯ºô½ÐÖÐÐÄƽ̨²úÆ·BYICC2.0µÄÖÇÄÜIVRÓïÒô½»»¥·þÎñµÄ¹¦ÄܺÍÌØÉ«
²©ÓòͨѶһÌ廯ºô½ÐÖÐÐÄƽ̨²úÆ·BYICC2.0µÄACD×Ô¶¯ºô½Ð·ÖÅä
²©ÓòͨѶһÌ廯ºô½ÐÖÐÐÄƽ̨²úÆ·BYICC2.0Ö§³ÖµÄÍâºôģʽ
²©ÓòͨѶһÌ廯ºô½ÐÖÐÐÄϵͳ²úÆ·BYICC2.0µÄµç»°×ª½Ó¹¦Äܼò½é
²©ÓòͨѶһÌ廯ºô½ÐÖÐÐÄƽ̨²úÆ·BYICC2.0µÄ¹¤µ¥Á÷ת¹ÜÀí¹¦Äܼò½é
²©ÓòͨѶһÌ廯ºô½ÐÖÐÐÄϵͳ²úÆ·BYICC2.0µÄ×ùϯÖʼ칦Äܼò½é
²©ÓòͨѶһÌ廯ºô½ÐÖÐÐÄϵͳ²úÆ·BYICC2.0µÄ×Ô¶¯ÓïÒô²éѯϵͳ¼ò½é
²ÉÓÃÉîÛÚ²©ÓòͨѶһÌ廯ºô½ÐÖÐÐÄƽ̨²úÆ·BYICC2.0µÄ×Ô¶¯ÓïÒôÍâºô֪ͨϵͳ¼ò½é
²©ÓòͨѶһÌ廯ºô½ÐÖÐÐÄƽ̨²úÆ·BYICC2.0µÄÕþ¸®ÐÐÒµ°æ±¾¼ò½é
²©ÓòͨѶһÌ廯ºô½ÐÖÐÐÄƽ̨²úÆ·BYICC2.0µÄºô½ÐÖÐÐÄϵͳµÚÈý·½¿ª·¢½Ó¿Ú¼ò½é
²©ÓòͨѶһÌ廯ºô½ÐÖÐÐÄƽ̨²úÆ·BYICC2.0µÄÈí¼þ¶þ´Î¿ª·¢ÊÖ²á(°üÀ¨ÄÚÖÃͬ²½Êý×Ö¼Òô¹ÜÀí¹¦ÄܵÄÈ˹¤×ùϯÈí¼þ¡¢Í³¼Æ±¨±íÈí¼þ¡¢IVRÓïÒôÁ÷³ÌÈí¼þ¡¢ÒµÎñ²¿Ãŵç×Ó¹¤µ¥¹ÜÀí¿Í»§¶ËÈí¼þµÈµÄ¶þ´Î¿ª·¢ÊÖ²á)
²©ÓòͨѶһÌ廯ºô½ÐÖÐÐÄƽ̨²úÆ·BYICC2.0µÄÕë¶ÔB/S¼Ü¹¹µÄWebÓ¦ÓóÌÐòµÄJavaScript½Å±¾ÐÎʽµÄºô½ÐÖÐÐĵÚÈý·½¿ª·¢½Ó¿ÚÒÔ¼°µ÷Ó÷½·¨µÄÄ£°å³ÌÐòÔ´´úÂë(·ÖΪÁËHTML¡¢ASP.NET¡¢JSP/JAVA¡¢PHPµÈ°æ±¾)
²©ÓòͨѶһÌ廯ºô½ÐÖÐÐÄƽ̨²úÆ·BYICC2.0µÄÕë¶ÔC/S¼Ü¹¹µÄWindowsÓ¦ÓóÌÐòµÄActiveX¿Ø¼þ(¼´OCX¿Ø¼þ)ÐÎʽµÄºô½ÐÖÐÐĵÚÈý·½¿ª·¢½Ó¿ÚÒÔ¼°µ÷Ó÷½·¨µÄÄ£°å³ÌÐòÔ´´úÂë(·ÖΪÁËC#.NET¡¢C++.NET¡¢VB.NET¡¢DelphiµÈ°æ±¾)
²©ÓòͨѶһÌ廯ºô½ÐÖÐÐÄƽ̨²úÆ·BYICC2.0µÄÓ¦ÓòãÈí¼þ(°üÀ¨ÄÚÖÃͬ²½Êý×Ö¼Òô¹ÜÀí¹¦ÄܵÄÈ˹¤×ùϯÈí¼þ¡¢Í³¼Æ±¨±íÈí¼þ¡¢IVRÓïÒôÁ÷³ÌÈí¼þ¡¢ÒµÎñ²¿Ãŵç×Ó¹¤µ¥¹ÜÀí¿Í»§¶ËÈí¼þµÈ)Ä£°å³ÌÐòÔ´´úÂë
²ÉÓò©ÓòͨѶһÌ廯ºô½ÐÖÐÐÄƽ̨²úÆ·BYICC2.0ʵʩºô½ÐÖÐÐÄϵͳÏîÄ¿µÄ¾ßÌå²½Öè
ÀûÓò©ÓòͨѶһÌ廯ºô½ÐÖÐÐÄƽ̨²úÆ·BYICC2.0ʵʩºô½ÐÖÐÐÄÏîÄ¿µÄÈí¼þ¶þ´Î¿ª·¢¹¤×÷ÃèÊö
ϵͳ¼¯³ÉÉÌ/ºÏ×÷»ï°é/×îÖÕÓû§²ÉÓò©ÓòͨѶһÌ廯ºô½ÐÖÐÐÄƽ̨²úÆ·BYICC2.0ʵʩºô½ÐÖÐÐÄϵͳÏîÄ¿µÄÈí¼þ¹¤³ÌʦÈÎÖ°×ʸñÒªÇó
²©ÓòͨѶһÌ廯ºô½ÐÖÐÐÄƽ̨²úÆ·BYICC2.0ÊÊÓõÄÐÐÒµÀà±ðÓëÒµÎñÐÍ̬
²ÉÓò©ÓòͨѶһÌ廯ºô½ÐÖÐÐÄƽ̨²úÆ·BYICC2.0µÄ¿Í·þÐͺô½ÐÖÐÐÄϵͳ¼ò½é
²ÉÓò©ÓòͨѶһÌ廯ºô½ÐÖÐÐÄƽ̨²úÆ·BYICC2.0µÄÓªÏúÐͺô½ÐÖÐÐÄϵͳ¼ò½é
²©ÓòͨѶһÌ廯ºô½ÐÖÐÐÄƽ̨²úÆ·BYICC2.0ÊÊÓõĵØÀíÇøÓò
̽ÌÖºô½ÐÖÐÐÄϵͳÏîĿʵʩ¹ý³ÌÖеij£¼û¼¼ÊõÎÊÌâÓë¹ÊÕÏÏÖÏó
ºô½ÐÖÐÐÄϵͳÓëÒµÎñϵͳµÄ³£¼ûÊý¾Ý¶Ô½Ó·½Ê½¼°Ìصã
Ó²½»»»ºô½ÐÖÐÐÄϵͳƽ̨ÓëÈí½»»»ºô½ÐÖÐÐÄϵͳƽ̨µÄÓÅÁÓÊƶԱÈ
ºô½ÐÖÐÐÄϵͳ½¨ÉèÓëÔËÓª¹ÜÀí½Ì³Ì
ÖлªÈËÃñ¹²ºÍ¹úͨÐÅÐÐÒµ±ê×¼YD/T2823¡ª2015¡¶ºô½ÐÖÐÐÄ·þÎñÖÊÁ¿ºÍÔËÓª¹ÜÀí¹æ·¶¡·
¡¶¹úÎñÔº°ì¹«Ìü¹ØÓÚ½øÒ»²½ÓÅ»¯µØ·½ÕþÎñ·þÎñ±ãÃñÈÈÏßµÄÖ¸µ¼Òâ¼û¡·¹ú°ì·¢¡²2020¡³53ºÅ
²ÉÓò©ÓòͨѶһÌ廯ºô½ÐÖÐÐÄƽ̨²úÆ·BYICC2.0½¨ÉèÆóÒµÓëÕþ¸®»ú¹Øºô½ÐÖÐÐÄ(Call
Center)ϵͳµÄͶ×ÊÔ¤ËãdzÎö
ÈçºÎ¿ìËÙ»ñµÃ²©ÓòͨѶһÌ廯ºô½ÐÖÐÐÄƽ̨²úÆ·BYICC2.0µÄÏêϸÈíÓ²¼þÅäÖÃÒÔ¼°±¨¼Û£¿
²©ÓòͨѶIPÈí½»»»ºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC2.0(Ò²³ÆΪ²©ÓòͨѶIPºô½ÐÖÐÐÄϵͳ²úÆ·BYIPCC2.0)
|
|
|
(1)²©ÓòͨѶIPÈí½»»»ºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC2.0(Ò²³ÆΪ²©ÓòͨѶIPºô½ÐÖÐÐÄϵͳ²úÆ·BYIPCC2.0)²ÉÓùú¼Ê×îÏȽøµÄIPÈÚºÏÐͼ°·Ö²¼Ê½ºô½ÐÖÐÐļ¼Êõ(IP·Ö²¼Ê½ºô½ÐÖÐÐÄϵͳ¼¼Êõ)¡¢NGN-IP(ÏÂÒ»´úͨÐÅÍøÂç)·Ö²¼Ê½¼¯ÈºÈí½»»»¼¼ÊõºÍÈÚºÏͨÐÅϵͳ¼¼Êõ¡¢ÔƼÆËã¼¼ÊõºÍIPÄÚºËÒ»Ì廯Éè¼Æ£»Ó²¼þƽ̨²ÉÓúô½ÐÖÐÐÄÐÐÒµÖ÷Á÷Ó²¼þÉ豸³§ÉÌ(È纼ÖÝÈý»ã¡¢ÉîÛÚ¶«½ø¡¢¹ãÖÝÒ㺽ͨÐÅ¡¢»ªÎª¡¢ÖÐÐËͨѶ¡¢AvayaµÈ)µÄÈí½»»»¼Ü¹¹¶àýÌå½»»»»ú£¨È磺Èý»ãSPBXϵÁжàýÌå½»»»»ú¡¢¶«½øKeygoeϵÁжàýÌå½»»»»ú¡¢Ò㺽iSXϵÁжàýÌå½»»»»úµÈ£©£»Âú×ãÁËNGN/3G/IMSÍøÂç¶Ô¶àýÌåºô½ÐÖÐÐÄϵͳµÄ¼¼ÊõÐèÇó£¬ÊµÏÖÁË¡°³ÐÔØÓë¿ØÖÆ·ÖÀ롱¡¢¡°ÒµÎñÓë¿ØÖÆ·ÖÀ롱µÈºËÐÄÒªÇó£¬Í¬Ê±¼æÈÝÏÖÓеÄTDMÍøÂ磻µ¥Ì¨É豸֧³Ö2µ½480¸öÈ˹¤×ùϯͬʱÔÚÏß/2µ½480·ÍâÏß²¢·¢ºô½Ð/2µ½480·ͨ»°Í¬²½Â¼Òô/2µ½480·IVR(½»»¥Ê½ÓïÒôÓ¦´ð)/2µ½80·TTS(ÖÐÓ¢ÎÄÓïÒôºÏ³É)£»Ö§³ÖÄ£ÄâÖмÌ(FXO)¡¢Êý×ÖÖмÌ(ISDN PRIºÍSS7)¡¢SIPÖм̡¢IAXÖм̺ÍIMSÖм̵ȶàÖÖÖм̽ÓÈ뷽ʽ£»×ùϯ֧³Ö¼¯ÖÐʽ²¿ÊðºÍIP·Ö²¼Ê½²¿Êð£»×ùϯͨÐÅÖÕ¶ËÖ§³ÖIPÓ²»°»ú(ÈçÒÚÁª/³±Á÷µÈÖ÷Á÷Æ·ÅÆIP»°»ú)£¬Ä£Äâ»°»úÒÔ¼°SIPÈíµç»°(ÈçX-Lite/EyeBeamµÈ+µçÄÔ¶úÂó)£»³ýÁËÓëPSTN½Ó¿Ú²ÉÓõç·½»»»·½Ê½ÒÔÍ⣬ÆäËûýÌå×ÊÔ´´¦Àí²ÉÓô¿IP(È«IP»¯)Èí½»»»¼¼Êõ£¬·ûºÏÏÂÒ»´úµçÐÅÍøÂçIP»¯¼¼Êõ·¢Õ¹µÄÇ÷ÊÆ£¬ÒýÁìºô½ÐÖÐÐļ¼ÊõµÄ·¢Õ¹³±Á÷£»Ö§³Ö¶àÖÖÓïÒô±à½âÂë¸ñʽÒÔºÏÀíµØ¾ùºâͨ»°ÖÊÁ¿¼°ÍøÂç´ø¿íÖ®¼äµÄ¹Øϵ¡£
(2)×÷Ϊ²©ÓòͨѶIPÈí½»»»ºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC2.0µÄĬÈÏÓ²¼þƽ̨µÄÈý»ãSPBXϵÁÐÈí½»»»¼Ü¹¹¶àýÌå½»»»»ú(ÈçSPBX2000ϵÁжàýÌå½»»»»úÒÔ¼°SPBX9000ϵÁжàýÌå½»»»»úµÈ)¾ßÓÐÒÔÏÂÏÔÖøÌص㣺(A) »ùÓÚ·Ö²¼Ê½¼¯ÈºÈí½»»»¼¼Êõ --- Èý»ãSPBXϵÁжàýÌå½»»»»úËù²ÉÓõÄÈí½»»»¼¼ÊõÊÇÒ»¸ö»ùÓÚÈí¼þµÄ·Ö²¼Ê½¼¯****»»/¿ØÖÆƽ̨£¬Ã¿¿éÒµÎñ°åÓµÓжÀÁ¢CPUºÍǶÈëʽLINUX²Ù×÷ϵͳ£¬½«ºô½Ð¿ØÖƹ¦ÄÜ´ÓýÌåÍø¹ØÖзÖÀë³öÀ´¡£(B) IP°üÓïÒô½»»» --- Èý»ãSPBXϵÁжàýÌå½»»»»úÄÚ²¿²ÉÓÃǧÕ×ÒÔÌ«Íø½»»»Ð¾Æ¬×÷Ϊ½»»»ºËÐÄ£¬°üÀ¨ÓïÒôÔÚÄÚ¸÷ÖÖýÌåÁ÷¾ù²ÉÓÃRTP°ü½»»»µÄÐÎʽ½øÐд«Ê䣻Õû¸öÈí½»»»ÏµÍ³ÒÔýÌåÍø¹Ø¿ØÖÆÆ÷(MGC)×÷Ϊ¿ØÖƺËÐÄ£¬¸÷ÀàPSTNÐźÅÔòͨ¹ýýÌåÍø¹ØÐÎʽ½ÓÈëÈí½»»»ÏµÍ³£¬¸÷Àà×ÊÔ´(Èç¼·ÅÒô£¬µç»°»áÒéµÈ)ÔòÒÔýÌå·þÎñÆ÷(MRS)µÄÐÎʽ½ÓÈëÈí½»»»ÏµÍ³¡£
(3)×÷Ϊºô½ÐÖÐÐÄ×Ô½¨ÏµÍ³(×Ô½¨ºô½ÐÖÐÐÄϵͳ)Óë˽ÓÐÔƺô½ÐÖÐÐÄϵͳƽ̨£¬²©ÓòͨѶIPÈí½»»»ºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC2.0µÄCTI£¨ºô½ÐÖÐÐÄ£©Í¨Ñ¶¹¦ÄÜÍêÈ«²úÆ·»¯£¬ÒѾ´ó´ó³¬Ô½ÁËÒµ½çͨ³£Ëù˵µÄCTIÖмä¼þ²úÆ·µÄ²ã´Î£¬ÄÜÂú×ã¿Í»§½¨Á¢²»Í¬¼¶±ð¡¢²»Í¬ÀàÐ͵ĺô½ÐÖÐÐÄϵͳËùÐèÒªµÄCTI»ù´¡Æ½Ì¨µÄÈ«²¿ÐèÇó£¬ÒÔÆä¸ß¿É¿¿ÐÔ¡¢¸ßÎȶ¨ÐԺ͸ßÐԼ۱ȣ¬ÎªÓû§ÌṩÁËÍêÉƵĿͷþÐͺô½ÐÖÐÐÄ¡¢ÓªÏúÐͺô½ÐÖÐÐĵÈÀà±ðµÄIPCCºô½ÐÖÐÐÄϵͳ½â¾ö·½°¸¡£BYIPCC2.0Ö§³ÖÓïÒô¡¢´«Õæ¡¢»áÒé¡¢3GÊÓƵµÈ¶àýÌåÓ¦Óã»BYIPCC2.0Ö§³ÖÐéÄâÖ÷»úºÍÔƼÆËã¼¼Êõ¡£
(4)²©ÓòͨѶIPÈí½»»»ºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC2.0¾ßÓеçÐż¶Îȶ¨ÐÔ£¬¸ßÐԼ۱ȡ£²©ÓòͨѶIPÈí½»»»ºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC2.0µÄ¸ß¶ÈµÄ¼¯³ÉÐÔºÍÕûºÏÐÔ¼«´óµØ»Ø±ÜÁ˷Ǽ¯³ÉϵͳÆÕ±éÓöµ½µÄÈíÓ²¼þ³åÍ»ÒÔ¼°²»Í¬³§¼ÒµÄϵͳ½Ó¿ÚµÄÁ¬½ÓºÍÅäÖÃÄÑÌ⣬ΪÆóÒµ/Õþ¸®»ú¹ØÃâÈ¥ÁË°º¹óµÄ³É±¾¡¢¸´ÔÓµÄÍøÂçÁ¬½ÓÒÔ¼°ÖÚ¶à·þÎñÆ÷ºÍ³Ì¿Ø½»»»»úÉ豸£¬´ó´óµØ½µµÍÁ˺ô½ÐÖÐÐÄϵͳµÄ½¨Éè³É±¾¡£²©ÓòͨѶIPÈí½»»»ºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC2.0½«²»Í¬ÐÐÒµºô½ÐÖÐÐÄϵͳÖеÄËùÓй²ÐÔ¹¦ÄܲúÆ·»¯ºÍ±ê×¼»¯²¢¾¹ý¹æÄ£ÉÌÓÃÑéÖ¤Óë³ÖÐø´´ÐÂÍêÉÆ£¬ÏµÍ³Èí¼þ¹¦ÄܳÉÊ컯ÓëͨÓû¯£¬¼´×°¼´Óã¬ÊÊÓÃÓÚÖÚ¶àµÄÆóÒµ/¹«¹²ÊÂÒµ»ú¹¹/Õþ¸®»ú¹ØµÄºô½ÐÖÐÐÄϵͳ´î½¨(ºô½ÐÖÐÐÄϵͳ½¨Éè)µÄÐÐÒµÓ¦Óã¬ÌرðÊÊÓÃÓÚÕþ¸®²¿ÃÅÕþÎñ·þÎñÈÈÏß¡¢µçÐÅÔËÓªÉÌ¡¢ºô½ÐÖÐÐÄÍâ°ü·þÎñÔËÓªÉÌÒÔ¼°µç»°ÓªÏúÆóÒµµÄ´óÖÐÐÍ(Öи߶Ë)ºô½ÐÖÐÐÄϵͳ´î½¨½¨É裻֧³Ö¶àýÌåÇþµÀ½ÓÈ룬°üÀ¨µç»°¡¢ÊÖ»ú¡¢´«Õæ¡¢¶ÌÐÅ¡¢Î¢ÐÅ¡¢APP¡¢Î¢²©¡¢»¥ÁªÍø¡¢ÓʼþµÈ£¬ÊµÏÖͬһ×øϯÊÜÀíÓïÒôºÍ¶àýÌåÇþµÀ½ÓÈë¡£
(5)×÷ΪIPÒ»Ì廯ÈÚºÏͨÐźô½ÐÖÐÐÄϵͳƽ̨ÒÔ¼°ºô½ÐÖÐÐÄÈí½»»»Æ½Ì¨£¬²©ÓòͨѶIPÈí½»»»ºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC2.0(Ò²³ÆΪ²©ÓòͨѶIPºô½ÐÖÐÐÄϵͳ²úÆ·BYIPCC2.0)µÄIPCCºô½ÐÖÐÐÄƽ̨Èí¼þºÍÒµÎñϵͳÈí¼þµÄ¹¦ÄܷḻÍêÉÆ(²úÆ·»¯ºô½ÐÖÐÐÄϵͳ)£¬ÌṩÍêÕûµÄºô½ÐÖÐÐÄ×é¼þ£¬ÌṩÓëµÚÈý·½ÒµÎñϵͳ(ÈçMIS¡¢ERP¡¢OA¡¢CRM¡¢BOSS¡¢GIS¡¢ÍøÕ¾µÈ)½øÐÐÎ޷켯³ÉµÄÊý¾Ý½Ó¿ÚºÍAPI½Ó¿Ú¡£²©ÓòͨѶIPÈí½»»»ºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC2.0½«¼ÆËã»úÓëµçÐż¯³É(CTI)¿ØÖÆÓë×ùϯ»°Îñ½ÓÐøºô½Ð¿ØÖƹ¦ÄÜ¡¢IPµç»°½»»»»ú(IPPBX)µÄµç»°ºôÈë´¦Àí/µç»°ºô³ö´¦Àí/ºô½Ðת½Ó/Èý·½Í¨»°/ºô½Ð±£³Ö/ºô½Ð·ÓÉ/ºÅÂë¹ÜÀíµÈµç»°½»»»ºËÐÄ·þÎñ¹¦ÄÜ¡¢Ã½ÌåÍø¹Ø¿ØÖÆÆ÷£¨MGC£©¹¦ÄÜ¡¢Ã½ÌåÍø¹Ø£¨°üÀ¨Ä£ÄâÍø¹Ø/Êý×ÖÖмÌÍø¹Ø/SIP½ÓÈë/´«Õæ×ÊÔ´/ýÌå×ÊÔ´/ÐÅÁîÍø¹Ø£©¹¦ÄÜ¡¢×Ô¶¯ÓïÒôµ¼º½/½»»¥Ê½ÓïÒôÓ¦´ð(IVR/IFR)¡¢Í¼Ðλ¯Óë½Å±¾Ò»Ì廯µÄIVRÁ÷³Ì±à¼Æ÷¡¢Îı¾×ªÓïÒô(TTS)/×Ô¶¯ÓïÒôʶ±ð(ASR)¡¢×Ô¶¯µç»°·ÖÅä/×Ô¶¯ºô½Ð·ÖÅä(ACD)ÅŶÓ/À´µçÈ¥µçÖÇÄÜ·ÖÅä¡¢×ùϯӦÓÃ(Agent)¡¢À´µçµ¯ÆÁ(Screen Popup)¡¢¿Í»§¹Øϵ¹ÜÀí(CRM)¡¢Â¼ÒôÖʼì(Recording)¡¢µç»°»áÒé(Conference)¡¢ÓïÒôÐÅÏä(Voice Mail)¡¢×Ô¶¯ÅúÁ¿Íâºô(PDS»òºô½ÐÖÐÐÄÍâºôϵͳ)/µç»°ÍⲦ¡¢»°Îñ¼Ç¼Óëͳ¼Æ·ÖÎö±¨±í(CDR)¡¢¼à¿Ø¹ÜÀí(Monitor)¡¢½»»»»úÅäÖÃÓëÔËά¹ÜÀí¡¢¶ÌÐÅÊÕ·¢¡¢¹¤×÷Á÷(Åɹ¤µ¥Á÷ת/·þÎñ¹¤µ¥Á÷ת/µç×Ó¹¤µ¥Á÷ת)¹ÜÀí¡¢ºô½ÐÖÐÐÄϵͳµÄ¶àÖÖÐÎʽ(OCX¿Ø¼þ¡¢URLµ÷Óá¢DLLÀà¿â¡¢Í¼Ðλ¯IVRÁ÷³Ì±à¼Æ÷¡¢CDRºô½ÐÊý¾Ý¼Ç¼)µÄÈí¼þ¶þ´Î¿ª·¢½Ó¿Ú¡¢Ò×ѧÒ×ÓõÄÈí¼þ¶þ´Î¿ª·¢»·¾³ÒÔ¼°Èí¼þ¶þ´Î¿ª·¢µÄÄ£°å³ÌÐòÔ´´úÂë(ºô½ÐÖÐÐÄϵͳµÚÈý·½¿ª·¢½Ó¿Ú)¡¢Öʼì¼à¿ØÓëÖÊÁ¿¼ìÑé¡¢ÔËÓª¹ÜÀíµÈϵÁкô½ÐÖÐÐŦÄÜÈÚÓÚÒ»Ì壬ÈÚºÏÁËIPÈí½»»»ºô½ÐÖÐÐÄϵͳµÄËùÓг£Óù¦ÄÜ£¬Í¬Ê±Ìṩ·ûºÏ¿Í»§¸öÐÔ»¯¹¦ÄÜÐèÇóµÄ¶¨ÖÆ»¯Èí¼þ¿ª·¢¼¼Êõ·þÎñ¡£
(6)²©ÓòͨѶIPÈí½»»»ºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC2.0ÌṩÁ˺ô½ÐÖÐÐÄϵͳµÄ·á¸»µÄAPIºÍSDK£¬¸ù¾ÝÓû§ÒµÎñϵͳµÄʵ¼Ê¹¦ÄÜÐèÇó£¬ÎÞ·ìµØÓëµÚÈý·½ÒµÎñϵͳ¼¯³ÉºÍ¶Ô½Ó¡£²©ÓòͨѶIPÈí½»»»ºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC2.0ÌṩIPCCºô½ÐÖÐÐÄϵͳµÄ¶àÖÖÐÎʽ(OCX¿Ø¼þ¡¢URLµ÷Óá¢DLLÀà¿â¡¢WebService½Ó¿Ú¡¢Í¼Ðλ¯IVRÁ÷³Ì±à¼Æ÷¡¢CDRºô½ÐÊý¾Ý¼Ç¼µÈ)µÄÈí¼þ¶þ´Î¿ª·¢½Ó¿ÚÒÔ¼°Ó¦ÓòãÔ´´ú£¬Ò×ѧÒ×Óã»BYIPCC2.0µÄ×ùϯÈí¼þ(×ùϯ¿Í»§¶Ë×é¼þ)BYIPCCAgent2.0Ìṩ¼òµ¥Ò×ÓÃÇÒ±ê×¼µÄOCX¿Ø¼þ(¼´ActiveX¿Ø¼þ)ÒÔ¼°JavaScript½Å±¾ÐÎʽµÄ»°Îñ½ÓÐø¿ØÖƵĶþ´Î¿ª·¢½Ó¿ÚÓëµ÷Ó÷½·¨µÄÄ£°å³ÌÐòÔ´´úÂ룻BYIPCC2.0µÄ½»»¥Ê½ÓïÒôÓ¦´ð(IVR)Èí¼þBYIPCCIVR2.0Ìṩ¿ÉÊÓ»¯IVRÁ÷³ÌͼÐαà¼Æ÷Óë½Å±¾Ò»Ì廯µÄIVRÁ÷³Ì¿ª·¢»·¾³ÒÔ¼°¶à¸öÐÐÒµµÄIVRÁ÷³ÌÄ£°å£»BYIPCC2.0µÄͳ¼Æ±¨±íÈí¼þBYIPCCReport2.0ÌṩCDR(ͨ»°Ã÷ϸ±¨¸æ)µÄÊý¾Ý½Ó¿Ú¡£
(7)¾¹ý´óÁ¬¹ã²¥µçÊǪ́¡¢ÉîÛÚµØÌúËĺÅÏß¡¢¹ð¶«ÏØÈËÃñÕþ¸®¡¢ÕÐÔ¶Êй«°²¾Ö¡¢ºÚÁú½Ê¡ÈËÃñÕþ¸®²É¹º¹ÜÀí°ì¹«ÊÒ¡¢´óÀí¹ãµç¡¢Íþº£µÚ¶þÈȵ缯ÍÅ¡¢¹ãÖÝ°×Ìì¶ì±ö¹Ý¡¢Å̽õÊÐ˾·¨¾Ö¡¢ÄÏÄþº£·½È¼Æø¡¢ÇåÔ¶ÊÐÀͶ¯ºÍÉç»á±£ÕϾ֡¢ÖØÇ쳤°²ÁåľÆû³µ¡¢¹ãÎ÷³öÈë¾³¼ìÑé¼ìÒß¾Ö¡¢°ÍÑåÄ׶ûÊÐÉÌÎñ¾Ö¡¢ºÚÁú½Ê¡²ñºÓÁÖÒµ¾Ö¡¢×Ͳ©ÊÐ×Í´¨Çø³ÇÊйÜÀíÐÐÕþÖ´·¨¾Ö¡¢Î÷ÄþÊвÆÕþ¾Ö¡¢´óͬÊмÍί¼à²ì¾Ö¡¢¶÷Ê©×ÔÀ´Ë®¡¢ÉîÛÚÊÐ˾·¨¾Ö¡¢¾£ÃÅÊÐÅ©Òµ¾Ö¡¢´ó±¦»¯¹¤¡¢ÎÚÀ¼²ì²¼ÊÐס·¿¹«»ý½ð¹ÜÀíÖÐÐÄ¡¢´óÀíÊеڶþÈËÃñÒ½Ôº¡¢ÆÎÌïÊÐÀÏÁ乤×÷ίԱ»á¡¢ÁÉÄþÊ¡Êý×ÖÖ¤ÊéÈÏÖ¤ÖÐÐÄ¡¢±Ï½ÚÊл·¾³±£»¤¾Ö¡¢°üÍ·Êж«ºÓÇøÈËÃñÕþ¸®¡¢Öк£ÓÍÐÅÏ¢¿Æ¼¼¡¢ÐÅÑôÊÐÑòɽÐÂÇøȺÖÚ°²È«¸ÐÂúÒâ¶Èµ÷²éÖÐÐÄ¡¢ÁɺÓÓÍÌïÏû·ÀÖ§¶Ó¡¢Äþ²¨°Ù»¤¼Ñ½¡¿µ¹ÜÀíµÈÖÚ¶àµÄÕþ¸®»ú¹Ø/¹«¹²ÊÂÒµ»ú¹¹/ÆóÒµµÄºô½ÐÖÐÐÄϵͳ³É¹¦°¸ÀýÑéÖ¤µÄ²©ÓòͨѶIPÈí½»»»ºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC2.0¹ã·ºÓ¦ÓÃÓÚÕþ¸®»ú¹Ø/¹«¹²ÊÂÒµ»ú¹¹/ÆóÒµ½¨Éèºô½ÐÖÐÐÄϵͳ(ÁªÂçÖÐÐÄϵͳ)£¬Èç¸÷ÀàÆóÒµ/ÉÌÒµ»ú¹¹/ºô½ÐÖÐÐÄÍâ°üÔËÓªÉ̽¨Éè¿Í»§·þÎñÖÐÐÄ£¨ºô½ÐÖÐÐÄ£¬CALL CENTER£©ÏµÍ³/ÉÌÎñÁ÷³ÌÍâ°ü£¨BPO£©ºô½ÐÖÐÐÄϵͳ£¬Õþ¸®²¿ÃÅ/¹«¹²ÊÂÒµ»ú¹¹½¨Éèºô½ÐÖÐÐÄ£¨Call Center£©ÏµÍ³/µç»°ÓïÒô·þÎñϵͳ/±ãÃñ·þÎñÈÈÏßϵͳ£¬°üÀ¨ºô½ÐÖÐÐÄ¿Í·þϵͳ£¬ºô½ÐÖÐÐĵçÏúϵͳ£¬µç»°ÓªÏúºô½ÐÖÐÐÄϵͳ£¬12328½»Í¨ÔËÊä·þÎñ¼à¶½µç»°ÈÈÏߺô½ÐÖÐÐÄϵͳ£¬ÃñÉú·þÎñÈÈÏߺô½ÐÖÐÐÄƽ̨ϵͳ£¬96110È«¹ú·´Õ©ÆͳһԤ¾¯×Éѯ·þÎñÈÈÏßϵͳ/¹«°²¾Ö·ÀÕ©Æ96110ºô½ÐÖÐÐÄϵͳ/¹«°²¾Ö·´Õ©Ô¤¾¯96110ºô½ÐÖÐÐÄϵͳ£¬95598µçÁ¦¿Í»§·þÎñÖÐÐÄϵͳ/12398µçÁ¦¼à¹ÜͶËß¾Ù±¨ÈÈÏßϵͳ/µçÁ¦ÐÅϢϵͳ¿Í»§·þÎñºô½ÐÖÐÐÄϵͳ£¬12360º£¹Øͳһ·þÎñÈÈÏßϵͳ£¬12316ÐÂÅ©´å·þÎñÈÈÏßϵͳ/Å©Òµ¿Æ¼¼¡°110¡±ÐÅÏ¢·þÎñÈÈÏßϵͳ/12316¡°ÈýÅ©¡±·þÎñÈÈÏßϵͳ£¬12338¸¾Å®Î¬È¨·þÎñÈÈÏßϵͳ£¬12333ÀͶ¯ºÍÉç»á±£Õϵ绰·þÎñÖÐÐÄϵͳ£¬12317·öƶ¼à¶½¾Ù±¨ÈÈÏߺô½ÐÖÐÐÄϵͳ£¬12371µ³Ô±×Éѯ·þÎñÈÈÏßϵͳ£¬12355ÇàÉÙÄê·þÎñ̨ϵͳ£¬12366ÄÉË°·þÎñÈÈÏßϵͳ£¬12365ÖʼàÈÈÏßϵͳ£¬12369»·±£Í¶ËßÈÈÏßϵͳ£¬12319³Ç½¨ÈÈÏßϵͳ£¬12348·¨ÂÉ·þÎñÈÈÏßϵͳ£¬12315Ïû·ÑÕßͶËßÈÈÏßϵͳ£¬12345Õþ¸®ÈÈÏßϵͳ£¬12123½»¹ÜÓïÒô·þÎñÈÈÏߺô½ÐÖÐÐÄϵͳ£¬12350°²È«Éú²ú¾Ù±¨Í¶Ëß·þÎñÈÈÏßϵͳ£¬12320¹«¹²ÎÀÉúµç»°·þÎñÈÈÏßϵͳ£¬110/119/122Èý̨ºÏÒ»Ö¸»Óµ÷¶Èϵͳ»ò³ÇÊÐÓ¦¼±Áª¶¯ÏµÍ³»ò³ÇÊй«¹²°²È«Ö¸»ÓÖÐÐÄϵͳ£¬96520½»Í¨ÔËÊäÐÅÏ¢·þÎñÈÈÏßϵͳ£¬12388¼Í¼ì¼à²ì¾Ù±¨ÈÈÏßϵͳ£¬12301ÂÃÓÎ×ÊѶ¹«Òæ·þÎñµç»°Æ½Ì¨/12301ÂÃÓηþÎñÈÈÏßϵͳ£¬12356ÈË¿Ú¼ÆÉúÑô¹âÈÈÏß·þÎñϵͳ£¬×¡·¿¹«»ý½ð¹ÜÀíÖÐÐÄ12329ס·¿¹«»ý½ðÈÈÏߺô½ÐÖÐÐÄϵͳ£¬12312ÉÌÎñ×ÛºÏÖ´·¨Í¶Ëß·þÎñÈÈÏßϵͳ£¬12322·ÀÕð¼õÔÖ¹«Òæ·þÎñÈÈÏßϵͳ£¬¼ì²ì»ú¹Ø12309Ö°Îñ·¸×ï¾Ù±¨ÈÈÏßϵͳ£¬Í³¼Æ¾Ö12340ÉçÇéÃñÒâµ÷²é·þÎñÈÈÏßϵͳ£¬·¨Ôº12368ÓïÒô·þÎñÈÈÏߺô½ÐÖÐÐÄϵͳ£¬12309¼ì²ìԺͶËß¾Ù±¨ÈÈÏßϵͳ£¬12349ÉçÇø·þÎñÈÈÏßϵͳ£¬12308Áìʱ£»¤ÓëÓ¦¼±·þÎñÈÈÏߺô½ÐÖÐÐÄƽ̨£¬ÖÐСÆóÒµ¹«¹²·þÎñƽ̨£¬¾Ó¼ÒÑøÀÏ·þÎñϵͳ£¬²ÐÁªºô½ÐÖÐÐÄϵͳ£¬¼ÒÕþ·þÎñÍøÂçÖÐÐĺô½ÐÖÐÐÄϵͳ£¬ÖйúºÍг·þÎñ¹¤³Ì£¬¹«¹²ÆøÏó·þÎñºô½ÐÖÐÐÄϵͳƽ̨£¬Ê³Æ·Ò©Æ·¼à¶½¹ÜÀí²¿ÃÅ12331ͶËß¾Ù±¨·þÎñÈÈÏߺô½ÐÖÐÐÄϵͳ£¬12385²Ð¼²ÈË·þÎñÈÈÏߺô½ÐÖÐÐÄϵͳ£¬¹ú¼Ò°²È«»ú¹Ø12339¾Ù±¨ÊÜÀíƽ̨·þÎñÈÈÏߺô½ÐÖÐÐÄϵͳ£¬¹«¹²×ÊÔ´½»Ò×ÖÐÐÄר¼Ò³éÈ¡ÓïÒô֪ͨϵͳ/Õþ¸®²É¹ºÆÀÉóר¼Ò×Ô¶¯³éÈ¡ÓïÒô֪ͨϵͳ£¬³ö×â³µµçÕÐÈÈÏߺô½ÐÖÐÐÄϵͳƽ̨£¬´óÖÐרԺУºô½ÐÖÐÐÄÏà¹Øרҵ(ʵѵʵÑéÊÒ)ºô½ÐÖÐÐÄÉ̽ÌÁ½ÓÃʵѵϵͳƽ̨£¬¸ßËÙ¹«Â··þÎñÈÈÏߺô½ÐÖÐÐÄϵͳ£¬¼ÆËã»ú¸¨Öúµç»°·ÃÎÊCATIºô½ÐÖÐÐÄϵͳ£¬Öǻ۳ÇÊÐÔËÓªÖÐÐĺô½ÐÖÐÐÄϵͳ£¬Ê®»§Áª±£Éç»áÁ¦Á¿Î¬ÎÈ·´¿Öºô½Ðƽ̨£¬³ÇÊмà¿ØϵͳÌìÍø¹¤³Ìºô½ÐÖÐÐÄϵͳƽ̨£¬¹«°²»ú¹Ø·´ÐÅϢթƾٱ¨ÈÈÏߺô½ÐÖÐÐÄϵͳ£¬µçÐÅթƾٱ¨ÈÈÏߺô½ÐÖÐÐÄϵͳ£¬µçÌÝÓ¦¼±´¦Ö÷þÎñƽ̨£¬·Ç·¨¼¯×ʾٱ¨ÈÈÏߺô½ÐÖÐÐÄϵͳ£¬¿Í·þÖÐÐÄÈ«ÇþµÀÖÇÄÜ¿Í·þϵͳ£¬±¾µØipºô½ÐÖÐÐÄϵͳ£¬ETCµç×Ó²»Í£³µÊÕ·Ñϵͳ¿Í·þÈÈÏߺô½ÐÖÐÐÄϵͳµÈ¡£
|
20001 ²©ÓòͨѶIPÈí½»»»ºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC2.0µÄÓ²¼þƽ̨¼ò½é£º
¡¤²©ÓòͨѶIPÈí½»»»ºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC2.0(Ò²³ÆΪ²©ÓòͨѶIPºô½ÐÖÐÐÄϵͳ²úÆ·BYIPCC2.0)×÷ΪIPºô½ÐÖÐÐÄ»ù´¡Í¨Ñ¶Æ½Ì¨£¬ÌṩÁËͨÓõÄIPºô½ÐÖÐÐÄϵͳƽ̨¹¦ÄÜÒÔ¼°¿ª·¢½Ó¿Ú£¬¹ã·ºµØÖ§³Öºô½ÐÖÐÐÄ(CTI)ÐÐÒµÖ÷Á÷Ó²¼þ³§ÉÌ(È纼ÖÝÈý»ã¡¢ÉîÛÚ¶«½ø¡¢¹ãÖÝÒ㺽ͨÐÅ¡¢»ªÎª¡¢ÖÐÐËͨѶ¡¢AvayaµÈ)µÄÈí½»»»¼Ü¹¹¶àýÌå½»»»»ú£¬°üÀ¨£º
±íÒ» ²©ÓòͨѶIPÈí½»»»ºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC2.0Ö§³ÖµÄ¶àýÌåÓïÒô½»»»»úµÄÓ²¼þÐͺÅ
| ºô½ÐÖÐÐÄÓ²¼þÖÆÔìÉÌ |
²úƷϵÁÐ |
²úÆ·Ãû³Æ |
| º¼ÖÝÈý»ãÐÅÏ¢¹¤³ÌÓÐÏÞ¹«Ë¾(¼ò³Æ"º¼ÖÝÈý»ã") |
¶àýÌåÓïÒô½»»»»ú |
SPBX1000ϵÁÐÈí½»»»¼Ü¹¹¶àýÌå½»»»»ú¡¢SPBX2000ϵÁÐÈí½»»»¼Ü¹¹¶àýÌå½»»»»ú¡¢SPBX9000ϵÁÐÈí½»»»¼Ü¹¹¶àýÌå½»»»»úµÈ
;
˵Ã÷Ò»¡¢Èý»ãSPBXϵÁжàýÌå½»»»»úÊÇ»ùÓÚÈí½»»»Ò»Ì廯¡¢¿ª·ÅʽµÄ¶àÒµÎñ³ÐÔØƽ̨£¬Èí¼þ¹¹¼ÜÓÉ»ù´¡ºËÐIJ㡢ÄÚ²¿Ó¦Óò㡢PCÈí¼þ²ãÈý²¿·Ö×é³É£¬¾ßÓзḻµÄýÌå×ÊÔ´ºÍÇ¿´óµÄ×éÍøÄÜÁ¦£¬Ö§³Ö±ê×¼µÄTSAPI¿ª·¢½Ó¿Ú£¬Ó²¼þÐͺſɷÖΪSPBX1000¶àýÌå½»»»»ú¡¢SPBX2000¶àýÌå½»»»»ú¡¢SPBX9000¶àýÌå½»»»»úÈý¿î²úÆ·£¬SPBXϵÁжàýÌå½»»»»ú¹ã·ºÓ¦ÓÃÓÚºô½ÐÖÐÐÄ¡¢µçÐÅÔöÖµÒµÎñ¡¢ÆóҵͨѶÁìÓò£¬¾ßÓеçÐż¶½á¹¹Éè¼Æ¡¢Áé»î¡¢¿ª·Å¡¢¿É±à³Ì¡¢¸ß¿É¿¿¡¢¸ßÀ©Õ¹µÈÌØÐÔ¡£
˵Ã÷¶þ¡¢Èý»ãSPBX2000¶àýÌå½»»»»úµÄÖ÷Òª×é³É°üÀ¨SPBX2000»ú¿ò(°üº¬SPBX2000»úÏä ¡¢Òº¾§¼à¿ØÏÔʾÆÁ¡¢SP-FAN203·çÉÈ ¡¢SP-PW1220AR/SP-PW1220DRµçÔ´)£¬CPUÖ÷¿Ø°åÈçSP-CPU04»òSP-CPU03»òSP-CPU02£¬MSBÖ÷½»»»°åÈçSP-MSB2U4²¢ÅäÖÃMGCÄ£¿éSP-MCU02SG£¬MRSýÌå×ÊÔ´°åÈçSP-MRS01£¬SIPÐÅÁî½ÓÈë°åÈçSP-SIP01£¬UMBͨÓÃÒµÎñ°åÈçSP-UMB06²¢ÅäÖÃÊʵ±ÊýÁ¿µÄµ¥Â·Êý×ÖÖмÌÄ£¿éSP-DTI01/SP-DTI01E»òVoIPתÂëÄ£¿éSP-TC24»ò´«ÕæÄ£¿éSP-FAX08/SP-FAX24£¬AMBÄ£ÄâÒµÎñ°åÈçSP-AMB16»òSP-AMG16¡£
˵Ã÷Èý¡¢Èý»ãSPBX9000¶àýÌå½»»»»úµÄÖ÷Òª×é³É°üÀ¨SPBX9000»ú¿ò(°üº¬SPBX9000»úÏä¡¢Òº¾§¼à¿ØÏÔʾÆÁ¡¢SP-FAN904/SP-FAN906·çÉÈ¡¢SP-PW1230AR/SP-PW1230DR µçÔ´)£¬CPUÖ÷¿Ø°åÈçSP-CPU04»òSP-CPU03»òSP-CPU02£¬MSBÖ÷½»»»°åÈçSP-MSB9U4²¢ÅäÖÃMGCÄ£¿éSP-MCU02SG£¬MRSýÌå×ÊÔ´°åÈçSP-MRS01£¬SIPÐÅÁî½ÓÈë°åÈçSP-SIP01£¬UMBͨÓÃÒµÎñ°åÈçSP-UMB06²¢ÅäÖÃÊʵ±ÊýÁ¿µÄµ¥Â·Êý×ÖÖмÌÄ£¿éSP-DTI01/SP-DTI01E»òVoIPתÂëÄ£¿éSP-TC24»ò´«ÕæÄ£¿éSP-FAX08/SP-FAX24£¬AMBÄ£ÄâÒµÎñ°åÈçSP-AMG16¡£
|
| ÉîÛÚÊж«½øͨѶ¼¼Êõ¹É·ÝÓÐÏÞ¹«Ë¾(¼ò³Æ"ÉîÛÚ¶«½ø") |
¶àýÌåÓïÒô½»»»»ú |
Keygoe1001ϵÁжàýÌå½»»»»ú¡¢Keygoe3011¶àýÌå½»»»»ú¡¢Keygoe3005¶àýÌå½»»»»ú¡¢Keygoe3003¶àýÌå½»»»»ú¡¢Keygoe9001¶àýÌå½»»»»ú¡¢Keygoe9003¶àýÌå½»»»»úµÈ¡£¶«½øKeygoeϵÁжàýÌå½»»»»ú¾ßÓÐÇ¿´óµÄIPÓïÒô½»»»ºÍÓïÒô¶àýÌå´¦ÀíÄÜÁ¦ÒÔ¼°Áé»îµÄ¿É±à³ÌÄÜÁ¦£¬»ùÓÚÈí½»»»·½Ê½¡£
˵Ã÷Ò»¡¢¶«½øKeygoe1001ϵÁжàýÌå½»»»»ú°üº¬ÒÔÏ»úÏäÐͺţº1¡¢ÊýÄ£»ìÓýӿڻúÏäPCS1UD2£¬2¡¢Êý×Ö½Ó¿Ú»úÏä(BNC)PCS1UE2£¬3¡¢Êý×Ö½Ó¿Ú»úÏä(RJ48)PCS1UF2£¬4¡¢Êý×Ö¼Òô½Ó¿Ú»úÏäPCS1UG2£¬5¡¢Ä£Äâ½Ó¿Ú»úÏäPCS1UC2¡£
˵Ã÷¶þ¡¢¶«½øKeygoe3003¶àýÌå½»»»»úµÄÖ÷Òª×é³É°üÀ¨Í¨ÓÃÐźŴ¦Àí°åPFBT480X£¬Ä£Äâ½Ó¿Ú°åPFBA30X£¬Êý×Ö»°»ú¼Òô°åPFBR30X£¬ÍøÂç½»»»°åPFBNS16K2/PFBNS192/PFBNS192-N£¬Õû»úϵͳµçÔ´¡£
˵Ã÷Èý¡¢¶«½øKeygoe3005¶àýÌå½»»»»úµÄÖ÷Òª×é³É°üÀ¨Í¨ÓÃÐźŴ¦Àí°åPFBT480X£¬Ä£Äâ½Ó¿Ú°åPFBA30X£¬Êý×Ö»°»ú¼Òô°åPFBR30X£¬ÖÐÑëÖ÷¿Ø°åPEMSYSN-4850£¬ÍøÂç½»»»°åPFBNS16K2/PFBNS192/PFBNS192-N£¬Õû»úϵͳµçÔ´¡£
˵Ã÷ËÄ¡¢¶«½øKeygoe3011¶àýÌå½»»»»úµÄÖ÷Òª×é³É°üÀ¨Í¨ÓÃÐźŴ¦Àí°åPFBT480X£¬Ä£Äâ½Ó¿Ú°åPFBA30X£¬Êý×Ö»°»ú¼Òô°åPFBR30X£¬ÖÐÑëÖ÷¿Ø°åPEMSYSN-4850£¬ÍøÂç½»»»°åPFBNS16K2/PFBNS192/PFBNS192-N£¬Õû»úϵͳµçÔ´¡£
˵Ã÷Îå¡¢¶«½øKeygoe9001¶àýÌå½»»»»úµÄÖ÷Òª×é³É°üÀ¨¶àºË´¦Àí°å£¬Õû»úϵͳµçÔ´¡£
˵Ã÷Áù¡¢¶«½øKeygoe9003¶àýÌå½»»»»úµÄÖ÷Òª×é³É°üÀ¨¶àºË´¦Àí°å(µ¥»ú×î¶à¿É²åÈë4¸ö)£¬Õû»úϵͳµçÔ´¡£
|
| ¹ãÖÝÊÐÒ㺽»¥ÁªÍ¨ÐŹɷÝÓÐÏÞ¹«Ë¾(¼ò³Æ"¹ãÖÝÒ㺽ͨÐÅ") |
¶àýÌåÓïÒô½»»»»ú |
iSX300¶àýÌå½»»»»ú¡¢iSX1000¶àýÌå½»»»»ú¡¢iSX4000¶àýÌå½»»»»ú¡¢iSX6000¶àýÌå½»»»»ú¡¢SoftiSX4000Èí½»»»ÏµÍ³µÈ¡£Ò㺽iSX300/iSX1000/4000/6000ϵÁжàýÌå½»»»»ú²ÉÓÃÍêÈ«Ò»Ì廯Éè¼Æ£¬ÅŶӡ¢½»»»¡¢½ÓÈ롢·ÓÉ¡¢Â¼·ÅÒô¡¢»áÒé¡¢¶ÌÐÅ¡¢¼¯Èº¡¢´«Õæ¡¢ÊÓƵµÈ¹¦ÄÜÒ»Ì廯£»Ö§³Ö·Ö²¼×éÍø¡¢¼¯ÖÐ×éÍø¡¢Ç°ÖÃ×ÊÔ´ÕûºÏ×éÍø£»Ö§³Ö·Ö²¼Ê½ºÍ¶ÑµþʽÀ©ÈÝ¡£
˵Ã÷Ò»¡¢Ò㺽iSX1000¶àýÌå½»»»»úµÄÖ÷Òª×é³É°üÀ¨SNC-1000»ú¿ò£¬MB-J-1000ĸ°å£¬ANAIÄ£Äâ°åÔØI/ANAIIÄ£Äâ°åÔØII£¬ANA-FXSÄ£ÄâÓû§Ä£¿é£¬ANA-FXOÄ£ÄâÖмÌÄ£¿é£¬CAB-E1-RJ45BNC RJ45-BNCת»»Ïߣ¬CAB-ANA-JUNCBOX4 4ÏßÄ£Äâ½ÓÏߺеȡ£
˵Ã÷¶þ¡¢Ò㺽iSX4000¶àýÌå½»»»»úµÄÖ÷Òª×é³É°üÀ¨SNC-4000»ú¿ò£¬MB-4000ĸ°å£¬EXP-4000À©Õ¹°å£¬LI-256ÖмÌ×Ӱ壬OPT-STM1-63 STM-1¹â½Ó¿Ú×Ӱ壬DSP-MF-256 DSP×ÊÔ´×Ӱ壬DSP-CAB-128ÐÅÁ»ñ×Ӱ壬XoIP-24/48(»òXoIP-168)VoIPÍø¹Ø×Ӱ壬3G-VIDEO-64ÊÓƵÍø¹Ø×Ӱ壬SIG-PRI-64 ISDN PRIÐÅÁî°å£¬SIG-SS7-64
SS7ÐÅÁî°å£¬SIG-SIP-2000 SIPÐÅÁî°å£¬RIO-4000ºóI/O°åµÈ¡£
|
| º¼ÖÝά¿¨¿Æ¼¼ÓÐÏÞ¹«Ë¾(¼ò³Æ"º¼ÖÝά¿¨") |
¶àýÌåÓïÒô½»»»»ú |
VMS5003¶àýÌå½»»»»ú¡¢VMS5005¶àýÌå½»»»»ú¡¢VMS5012¶àýÌå½»»»»úµÈ
˵Ã÷Ò»¡¢VMS5000ϵÁжàýÌå½»»»»úÊÇÒ»¸ö¾ßÓпª·ÅÐÔ¡¢¿É±à³ÌÐÔ¡¢¸ß¿É¿¿ÐÔ¡¢¸ßÀ©Õ¹ÐÔµÄÈں϶àýÌåͨÐÅƽ̨£¬¹ã·ºÓ¦ÓÃÓÚµçÐÅÔöÖµÒµÎñ¡¢ºô½ÐÖÐÐÄ¡¢Í³Ò»Í¨ÐÅƽ̨¡¢Ö¸»Óµ÷¶Èƽ̨µÈÁìÓò¡£
˵Ã÷¶þ¡¢VMS5003¶àýÌå½»»»»ú£¬¾ßÓÐ3¸öÒµÎñ²Û룬ÓïÒô×ÊÔ´×î¶à1440Ïߣ¬²¢Í¬Ê±Ö§³Ö5̨»úÐͼ¶Áª£¬ÊʺÏÖÐСÐͺô½ÐÖÐÐÄϵͳӦÓá£VMS5005¶àýÌå½»»»»ú£¬¾ßÓÐ6¸öÒµÎñ²Û룬ÓïÒô×ÊÔ´×î¶à´ï2880Ïߣ¬²¢Í¬Ê±Ö§³Ö16̨»úÐͼ¶Áª£¬ÊʺϴóÖÐÐͺô½ÐÖÐÐÄϵͳӦÓá£VMS5012¶àýÌå½»»»»ú£¬¾ßÓÐ12¸öÒµÎñ²Û룬ÓïÒô×ÊÔ´´ï5760Ïߣ¬²¢Í¬Ê±Ö§³Ö16̨»úÐͼ¶Áª£¬ÊʺϴóÖÐÐͺô½ÐÖÐÐÄϵͳӦÓá£
|
| »ªÎª¼¼ÊõÓÐÏÞ¹«Ë¾(¼ò³Æ"»ªÎª") |
ÓïÒô½»»»»ú/¶àýÌåÁªÂçÖÐÐĽÓÈëÉ豸 |
UAP2100ÅŶӻú¡¢UAP3300ÅŶӻú¡¢U2980ÅŶӻú¡¢U2990ÅŶӻú¡¢eSpace U1960ÈÚºÏͨÐÅÍø¹Ø¡¢eSpace U1980ÈÚºÏͨÐÅÍø¹Ø¡¢eSpace U1930ͳһÍø¹Ø¡¢eSpace U1910ͳһÍø¹Ø¡¢eSpace U1911ͳһÍø¹Ø¡¢CCEºô½ÐÖÐÐÄÒ»Ìå»úµÈ
˵Ã÷Ò»¡¢»ªÎªUAP3300/UAP2100ÊÇÃæÏòÖС¢Ð¡ÈÝÁ¿ÁªÂçÖÐÐĵÄÖ÷Á÷ÅŶӻú¡£UAP3300/UAP2100ÅŶӻú²ÉÓÃÁËÒµ½çÁìÏȵÄÈí¡¢Ó²¼þ¼Ü¹¹Éè¼Æ·½°¸£¬¾ßÓзḻµÄýÌå×ÊÔ´¹¦ÄܺÍ
Ç¿´óµÄ×éÍøÄÜÁ¦¡£Ö§³Ö¿íÕ´øÒ»Ì廯½ÓÈ룬¼È¿ÉÒÔ½ÓÈ봫ͳPSTN/PLMN¡¢ÓÖÄܽÓÈëNGN/IMS/3GÍøÂ磬ͨ¹ýÓëCTIƽ̨Èí¼þ¶Ô½Ó£¬ÌṩÈ˹¤ÒµÎñºÍ×Ô¶¯ÒµÎñ¡£½»»»¹¦
ÄÜ»ùÓÚSIP¼¼Êõ£¬Ë³Ó¦¶àýÌåÁªÂçÖÐÐļ¼ÊõµÄ·¢Õ¹Ç÷ÊÆ£¬Âú×ãÁªÂçÖÐÐÄÉý¼¶»»´úµÄÐèÇó¡£
˵Ã÷¶þ¡¢CCEºô½ÐÖÐÐÄÒ»Ìå»úÊÇ»ªÎªÕë¶ÔÖÐСÆóÒµºô½ÐÖÐÐĶø¿ª·¢µÄÒ»¿îÈíÓ²¼þÒ»Ì廯µÄºô½ÐÖÐÐÄ·þÎñÆ÷£¬¼¯CTI¡¢IVR¡¢UMS¡¢CMSµÈÈí¼þÓÚÒ»Ì壻֧³Ö50×øϯ£¬50·IVR£¬
¹¦ÄÜÆëÈ«¡£
|
| Avaya¹«Ë¾(¼ò³Æ"Avaya") |
ÓïÒô½»»»»ú/µç»°ÅŶӽ»»»»ú/ÅŶӻú |
Avaya IP Office 403Êý×Ö½»»»»ú¡¢Avaya IP Office 406Êý×Ö½»»»»ú¡¢Avaya IP Office 412Êý×Ö½»»»»ú¡¢Avaya IP Office 500Êý×Ö½»»»»úµÈ
|
| SIEMENS¹«Ë¾(¼ò³Æ"SIEMENS") |
ÓïÒô½»»»»ú/µç»°ÅŶӽ»»»»ú/ÅŶӻú |
HiPath3550³Ì¿Øµç»°½»»»»ú¡¢HiPath3800³Ì¿Øµç»°½»»»»ú¡¢HiPath4000³Ì¿Øµç»°½»»»»úµÈ
|
| ±±¾©´óÌƸߺèÊý¾ÝÍøÂç¼¼ÊõÓÐÏÞ¹«Ë¾(¼ò³Æ"¸ßºèÊý¾Ý") |
IPºô½ÐÖÐÐÄÒ»Ìå»ú |
SS3000-C/SS3000-CI¡¢MG3000-X1000µÈ
|
| ´óÌÆÈÚºÏͨÐŹɷÝÓÐÏÞ¹«Ë¾(¼ò³Æ"´óÌÆÈÚºÏ") |
ºô½ÐÖÐÐÄͨÐÅƽ̨ |
CCOne110ºô½ÐÖÐÐÄͨÐÅƽ̨¡¢CCOne210ºô½ÐÖÐÐÄͨÐÅƽ̨¡¢CCOne440ºô½ÐÖÐÐÄͨÐÅƽ̨µÈ
|
| °ÂµÏ¼áͨѶϵͳ£¨ÉϺ££©ÓÐÏÞ¹«Ë¾(¼ò³Æ"°ÂµÏ¼á") / ÉϺ£Òµ°ÂͨѶϵͳÓÐÏÞ¹«Ë¾(¼ò³Æ"ÉϺ£Òµ°Â") |
IPºô½ÐÖÐÐÄÒ»Ìå»ú/IP-PBX½»»»»úϵͳ |
MAXCS¡¢AltiServ¡¢CTOPµÈ
|
| ÖÐÐËͨѶ¹É·ÝÓÐÏÞ¹«Ë¾(¼ò³Æ"ÖÐÐËͨѶ") |
»ùÓÚNGCC/IPCCµÄ»ù´¡¼Ü¹¹ºÍÈí¼þÄں˵ĺô½ÐÖÐÐÄÒ»Ìå»ú |
ÖÐÐËͨѶZXECS CC100Cºô½ÐÖÐÐÄÒ»Ìå»ú¡¢ÖÐÐËͨѶZXECS CC100 NGCC¼Ü¹¹ºô½ÐÖÐÐÄÒ»Ìå»ú¡¢ÖÐÐËͨѶZXECS CC100G5ÐéÄâºô½ÐÖÐÐÄÖ÷»úµÈ
˵Ã÷Ò»¡¢ÖÐÐËͨѶZXECS CC100CÊÇ»ùÓÚNGCC/IPCCµÄ»ù´¡¼Ü¹¹ºÍÈí¼þÄں˵ĺô½ÐÖÐÐÄÒ»Ìå»ú£¬½«ÓïÒô¡¢Êý¾ÝÒÔ¼°CRMÈí¼þÕûºÏµ½Ò»Ì×ϵͳÖУ»Í¬Ê±Ö§³ÖÄ£Äâ¡¢Êý×ÖÖм̺ÍÈí½»»»½ÓÈ룻֧³Ö½Ï´óµÄ×øϯÊýÁ¿£¬µ¥Ì×ϵͳ×øϯÊýÁ¿¿É´ïµ½100×øϯ£»»ùÓÚIPCC¼Ü¹¹£¬·½±ã×øϯµÄ·Ö²¼Ê½½ÓÈ룻¼Òôϵͳ¡¢CTIϵͳ¡¢IVRϵͳ¡¢ÍøÂç´«Õæ¡¢ACDÈ«²¿ÄÚÖá£
˵Ã÷¶þ¡¢ÖÐÐËͨѶZXECS CC100»ùÓÚNGCC¼Ü¹¹µÄºô½ÐÖÐÐıê×¼£¬ÒÔÈí½»»»SSΪºËÐļ¼Êõ£¬²ÉÓÃȫеÄACD¼¼ÊõºÍCTI½Ó¿Ú£»²ÉÓ÷ֲã¼Ü¹¹Ä£ÐÍ£¬ÒµÎñ½ÓÈë¡¢ÒµÎñÖ§³Å£¨¿ØÖÆ£©
ÒÔ¼°ÒµÎñ·ÖÀ룬ÒÔÁé»î¡¢¿ìËÙÏìÓ¦ÒµÎñ±ä»¯¶ÔϵͳµÄÐèÇó£»²ÉÓü¯ÖÐʽ¹ÜÀí£¬·Ö²¼Ê½½ÓÈëµÄ×éÍø·½Ê½¡£
˵Ã÷Èý¡¢ÖÐÐËͨѶZXECS CC100 G5¿ÉÉú³É¶à¸öÐéÄâºô½ÐÖÐÐÄ£¬ÐéÄâºô½ÐÖÐÐÄÔÚÂß¼É϶ÀÁ¢£¬¿É¶ÀÁ¢¿ªÕ¹ÒµÎñ£¬¶ÀÁ¢¹ÜÀí£»Ö§³ÖÓëPSTN¡¢PLMN¡¢Internet¡¢IMS¡¢Èí½»»»µÈÍø
ÂçµÄ»¥Í¨¡£
|
| ÉîÛÚÊÐÈÚÌì¿Æ¼¼ÓÐÏÞ¹«Ë¾(¼ò³Æ"ÈÚÌì¿Æ¼¼") |
ÈÚºÏͨÐŽ»»»»ú/×ۺϽ»»»Æ½Ì¨/IP-PBX |
RT-EIMS2008ÈÚºÏͨÐŽ»»»»ú¡¢RT-EIMS3001ÈÚºÏͨÐŽ»»»»ú¡¢RT-EIMS3007ÈÚºÏͨÐŽ»»»»úµÈ
|
| ËþµÏÀ¼µçÐÅ£¨TTL£©ÓÐÏ޺ϻ﹫˾(¼ò³Æ"ËþµÏÀ¼µçÐÅ") |
IP PBX |
Coral IPx Office IPͨÐŽ»»»»ú
|
| ÉîÛÚÊкãѶ´ïÐÅÏ¢¼¼ÊõÓÐÏÞ¹«Ë¾(¼ò³Æ"ºãѶ´ï") |
IP-PBX½»»»»úϵͳ/¿É±à³ÌÖÇÄÜÓïÒô½»»»»ú |
HXD-IP Switch/HXD09 IIµÈ
|
| ÉϺ£Ñ¸Ê±Í¨ÐÅÉ豸ÓÐÏÞ¹«Ë¾(¼ò³Æ"ÉϺ£Ñ¸Ê±Í¨ÐÅ") |
IP-PBX/IPµç»°½»»»»ú/ÈÚºÏͨÐÅƽ̨ |
OM80E IP-PBX¡¢OM20G IP-PBX¡¢OM50G IP-PBX¡¢OM20 IP-PBX¡¢OM50 IP-PBX¡¢OM200G IP-PBX¡¢OM500 IP-PBXµÈ
|
| ÏÃÃÅÀÊÊÓÐÅÏ¢¿Æ¼¼ÓÐÏÞ¹«Ë¾(¼ò³Æ"ÀÊÊÓ") |
IP-PBX/IPµç»°½»»»»ú/IP¼¯Íŵ绰ϵͳ |
Yeastar S50 IPµç»°½»»»»ú¡¢Yeastar S100 IPµç»°½»»»»ú¡¢Yeastar S300 IPµç»°½»»»»úµÈ
|
| ÉîÛÚÊг±Á÷ÍøÂç¼¼ÊõÓÐÏÞ¹«Ë¾(¼ò³Æ"³±Á÷ÍøÂç") |
IPPBX/ÆóÒµ¼¶Í³Ò»Í¨ÐÅϵͳ |
UCM6102¡¢UCM6104¡¢UCM6108¡¢UCM6116µÈ
|
| ³É¶¼ÖÇ¿ÆͨÐż¼Êõ¹É·ÝÓÐÏÞ¹«Ë¾(¼ò³Æ"ÖÇ¿ÆͨÐÅ") |
IP PBX/IPµç»°½»»»»ú/IPÓïÒô½»»»»ú/IPÓïÒôͨÐÅϵͳ |
CooVox-U50¡¢CooVox-U60¡¢CooVox-U80¡¢CooVox-U100µÈ
|
| ÉϺ£ÔÆÒîͨÐſƼ¼ÓÐÏÞ¹«Ë¾(¼ò³Æ"ÔÆÒîͨÐÅ") |
IPPBX/IPµç»°½»»»»ú |
EPX2000 IPPBX¡¢EPX3000 IPPBXµÈ
|
| ±±¾©ÈüÆÕÖdzɿƼ¼ÓÐÏÞ¹«Ë¾(¼ò³Æ"ÈüÆÕÖdzÉ") |
¶àýÌåÓïÒô½»»»»ú |
IPC-9000ϵÁжàýÌå½»»»»ú
|
| ±±¾©Ç¿Ñ¶¿Æ¼¼ÓÐÏÞ¹«Ë¾(¼ò³Æ"ǿѶ¿Æ¼¼") |
ÓïÒô½»»»»ú/Èí½»»»Æ½Ì¨ |
iTalk8000Èí½»»»Æ½Ì¨
|
| Çൺ³©ÐÅ´ïͨÐÅÓÐÏÞ¹«Ë¾(¼ò³Æ"³©ÐÅ´ï") |
ÈÚºÏͨÐÅƽ̨/Èí½»»»Æ½Ì¨ |
IPÒ»Ì廯ÈÚºÏͨÐÅƽ̨MVB2000
|
| ÉîÛÚÊг¤öÎʢͨ¿Æ¼¼ÓÐÏÞ¹«Ë¾(¼ò³Æ"³¤öÎʢͨ") |
IP PBX/»ùÓÚIPµÄ¼¯Íŵ绰ϵͳ |
CC-IPPBX
|
| Éêê±Í¨ÐÅÉ豸ÓÐÏÞ¹«Ë¾(¼ò³Æ"Éêê±Í¨ÐÅ") |
IP-PBX½»»»»úϵͳ/¿É±à³ÌÖÇÄÜÓïÒô½»»»»ú |
SOC1000¡¢SOC8000¡¢SOC9000µÈ
|
¡¤²©ÓòͨѶIPÈí½»»»ºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC2.0²ÉÓÃÉϱíËùÊöÐͺŵĺô½ÐÖÐÐÄÐÐÒµÖ÷Á÷Æ·ÅÆÓ²¼þ×÷Ϊ±¾²úÆ·³ö³§Ê±µÄºô½ÐÖÐÐÄϵͳӲ¼þƽ̨(ÓïÒô½ÓÈëÉ豸)£¬´Ó¶øΪ±£ÕÏIPºô½ÐÖÐÐÄϵͳƽ̨µÄµçÐÅÔËÓªÉ̼¶Îȶ¨ÐԵ춨Á˼áʵµÄÓ²¼þ»ù´¡¡£
¡¤²ÉÓò©ÓòͨѶIPÈí½»»»ºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC2.0µÄIPCCºô½ÐÖÐÐÄϵͳӲ¼þ(רҵ²¿·Ö)Ϊ¶àýÌå(ÓïÒô)½»»»»ú£¬ÆäÖ÷Òª×é³É°üÀ¨£º[1]»ú¿ò(°üº¬»úÏä¡¢Òº¾§¼à¿ØÏÔʾÆÁ¡¢·çÉÈ¡¢µçÔ´)---ÈçSPBX2000»ú¿ò»òSPBX9000»ú¿ò£¬[2]CPUÖ÷¿Ø°å---ÈçSP-CPU04»òSP-CPU03£¬[3]MSB(Ö÷½»»»°å)---ÈçSP-MSB2U4»òSP-MSB9U4²¢ÅäÖÃMGCÄ£¿éSP-MCU02SG£¬[4]MRS(ýÌå×ÊÔ´°å)---ÈçSP-MRS01£¬[5]SIPÐÅÁî½ÓÈë°å(ÌṩSIP½ÓÈë·þÎñ)---ÈçSP-SIP01£¬[6]AMB(Ä£ÄâÒµÎñ°å)---ÈçSP-AMB16»òSP-AMG16²¢ÅäÖÃÊʵ±ÊýÁ¿µÄ˫·ģÄâÄ£¿éFXO210/FXS211/FXC210£¬[7]UMB(ͨÓÃÒµÎñ°å)---ÈçSP-UMB06²¢ÅäÖÃÊʵ±ÊýÁ¿µÄµ¥Â·Êý×ÖÖмÌÄ£¿éSP-DTI01/SP-DTI01E»òVoIPתÂëÄ£¿éSP-TC24»ò´«ÕæÄ£¿éSP-FAX08/SP-FAX24¡£ÆäÖÐMSBÊÇÖ÷½»»»°å£¬ÓÃÓÚʵÏְ忨»ù±¾µÄÍøÂç½»»»¼°ÐÅÁî´¦Àí¹¦ÄÜ£¬Í¬Ê±ÎªÕû»úÌṩ²Î¿¼Ê±ÖÓ£¬ÊDZØÅ䲿¼þ£»AMBºÍUMBÒÔ¼°SIPÊôÓÚÒµÎñ¹¦Äܰ壬MRSÊÇýÌå´¦Àí°å£¬É漰¼·ÅÒô¡¢µç»°»áÒéºÍýÌå´æ´¢£»CPUÖ÷¿Ø°åÊǽ»»»»úÓ¦ÓóÌÐòºÍ·þÎñ³ÌÐòµÄÔËÐÐƽ̨£¬ÊÇ¿ÉÑ¡²¿¼þ¡£
¡¤²©ÓòͨѶÔÚÕû¸öIPCCºô½ÐÖÐÐÄϵͳ³ö³§Ö®Ç°£¬»á¸ù¾Ý¹óµ¥Î»µÄIPÈí½»»»ºô½ÐÖÐÐÄϵͳƽ̨µÄÈ˹¤×ùϯ(°üÀ¨·ÖÖ§»ú¹¹µÄIPÔ¶³Ì×ùϯ)ÊýÁ¿£¬×ùϯͨÐÅÖÕ¶ËÀàÐÍ(ÈçIPÓ²»°»ú¡¢Ä£Äâ»°»ú¡¢IPÈíµç»°µÈ)£¬ÖмÌÏß·ÀàÐÍ£¨ÐÅÁ£¬ÖмÌÏß·ͨµÀ(²¢·¢)ÊýÁ¿£¬IVR½»»¥Ê½ÓïÒôÓ¦´ð²¢·¢Â·Êý£¬Í¬²½Êý×Ö¼Òô²¢·¢Í¨µÀÊýÁ¿µÈ»ù´¡¼¼Êõ²ÎÊý£¬Êʵ±µØÅäÖÃÉÏÊö¶àýÌåÓïÒô½»»»»úµÄ¸÷¸öÓ²¼þ×é³ÉÄ£¿éÓë¾ßÌåÐͺš£
²©ÓòͨѶIPÈí½»»»ºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC2.0ÔÚIPºô½ÐÖÐÐÄϵͳ½¨ÉèÏîÄ¿ÖеĵäÐÍ×éÍø½á¹¹Í¼
20002 ²©ÓòͨѶIPÈí½»»»ºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC2.0µÄ¼´×°¼´ÓÃÌØÐÔ¼ò½é£º
¡¤²©ÓòͨѶIPÈí½»»»ºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC2.0×÷Ϊ¸ßЧÄܵÄIPÈí½»»»¼Ü¹¹ÁªÂçÖÐÐÄƽ̨ºÍÔËÓª¼¨Ð§¹ÜÀíƽ̨ÒÔ¼°²úÆ·»¯ºô½ÐÖÐÐÄϵͳƽ̨£¬Ö»Ðèͨ¹ý¿ìËÙÅäÖþͿÉÒÔÔÚ1¸ö¹¤×÷ÈÕÖ®Äڵͳɱ¾¿ìËÙÉÏÏߣ¬´Ó¶øʵÏÖÒ»¸ö¹©×îÖÕÓû§Ê¹Óõĺô½ÐÖÐÐÄϵͳ£»¶ÔÓÚCRM¸öÐÔ»¯ÒµÎñ¹¦ÄÜÐèÇó½ÏÉÙµÄIPºô½ÐÖÐÐÄ(¿Í»§·þÎñÖÐÐÄ)ϵͳÏîÄ¿(²»ÂÛϵͳ²ÉÓÃSS1/ISDN
PRI/SS7µÄÊý×ÖÖмÌÏß·»¹ÊÇÄ£Äâµç»°Ïß»¹ÊÇSIPÖмÌÏߣ¬²»ÂÛϵͳÅäÖÃ4¸ö×ùϯ»¹ÊÇ64¸ö×ùϯ»ò480¸ö×ùϯ£¬×ùϯͨÐÅÖÕ¶ËÖ§³ÖIPÓ²»°»úºÍÄ£Äâ»°»úÒÔ¼°SIPÈíµç»°)£¬²ÉÓò©ÓòͨѶIPÈí½»»»ºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC2.0µÄ¹óµ¥Î»ºô½ÐÖÐÐÄϵͳ¼´×°¼´Óã¬ÔÚ1¸ö¹¤×÷ÈÕÄÚ¼´¿ÉÖ±½ÓͶÈëÕýʽµÄÉÌÒµÔËÐС£
¡¤²©ÓòͨѶIPÈí½»»»ºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC2.0(Ò²³ÆΪIPºô½ÐÖÐÐÄϵͳ²úÆ·BYIPCC2.0)µÄ»ù±¾½á¹¹£¬ÓÉÒ»¸öÍêÕûµÄIPºô½ÐÖÐÐÄƽ̨ÒÔ¼°Ïà¹ØµÄÐÐÒµÓ¦ÓÃÈí¼þ×é³É£¬°üÀ¨ÁËÓ²¼þ(Èí½»»»¼Ü¹¹¶àýÌåÓïÒô½»»»»ú)¡¢ÏµÍ³Èí¼þÈç²Ù×÷ϵͳºÍÊý¾Ý¿âµÈ¡¢CTIƽ̨Èí¼þºÍÓ¦ÓÃÈí¼þ¡£²©ÓòͨѶIPÈí½»»»ºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC2.0µÄËùÓÐÈíÓ²¼þÔÚ³ö³§Ö®Ç°¶¼ÒѾ°²×°µ÷ÊÔÍê±Ï£¬Ö»Ðè²åÉϵ绰Ïߣ¬ÅäÉÏÏàÓ¦µÄ×ùϯµçÄÔ£¬Ò»¸öÆóÒµ¼¶ºô½ÐÖÐÐÄϵͳ¾Í¿ÉÒÔÉÏÏßÔËÐкÍͶÈëʹÓᣴӴËÖ®ºó£¬IPºô½ÐÖÐÐÄϵͳ²úÆ·BYIPCC2.0µÄÓû§ÓµÓеÄÊÇÓÀ¾ÃÓÐЧµÄÕæÕýÊôÓÚ×Ô¼ºµÄºô½ÐÖÐÐÄϵͳ(ÃâÔÂ×â)£¬²»ÔÙÐèҪÿÔ¶¼ÏòÔƺô½ÐÖÐÐÄƽ̨(Ôƺô½ÐÖÐÐÄϵͳ)¹©Ó¦ÉÌÖ§¸¶¸ß°ºµÄ×ùϯ×âÓ÷ÑÓã¬Ò²²»ÐèÒªÔÙµ£ÐÄÔƺô½ÐÖÐÐÄƽ̨(Ôƺô½ÐÖÐÐÄϵͳ)ÄÑÒÔ±ÜÃâµÄ¿Í»§Êý¾ÝºÍ»°Îñ¼Ç¼Êý¾ÝÒÔ¼°ÒµÎñ¼Ç¼Êý¾Ýй©µ½ÍâÍø(ÒòÌØÍø)µÄ°²È«ÐÔÎÊÌâÒÔ¼°Íâºô(Ò²³ÆΪºô³ö»ò»Ø·Ã¿Í»§)ÊÜÏÞÖÆ(¾ßÌåÄÚÈݼû¡¶¹¤ÒµºÍÐÅÏ¢»¯²¿¹ØÓÚ½øÒ»²½·À·¶ºÍ´ò»÷ͨѶÐÅϢթƹ¤×÷µÄʵʩÒâ¼û¡·)µÄÎÊÌâ¡£ÕâÀï²¹³ä˵Ã÷Ò»µã£¬Óû§ÈôʹÓÃÔƺô½ÐÖÐÐÄƽ̨(Ôƺô½ÐÖÐÐÄϵͳ)¿ªÕ¹¿Í»§·þÎñÓëµç»°ÓªÏúµÈºô½ÐÖÐÐÄÒµÎñ£¬ÓÉÓÚÐèÒªÓõ½µÄÉ豸ºÍϵͳά»¤ÈËÔ±ÒÔ¼°¹ÜÀí¶¼ÊÇÏòÔƺô½ÐÖÐÐÄƽ̨(Ôƺô½ÐÖÐÐÄϵͳ)¹©Ó¦ÉÌ×âÓã¬Ëæןô½ÐÖÐÐÄÔËÓªµÄ³ÖÐø£¬ÆäÔËÓª³É±¾»á´ó´ó³¬¹ý×Ô½¨Ðͺô½ÐÖÐÐÄƽ̨(ºô½ÐÖÐÐÄϵͳ)µÄ½¨ÉèͶ×Ê¡£
¡¤²©ÓòͨѶIPÈí½»»»ºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC2.0(Ò²³ÆΪ²©ÓòͨѶIPºô½ÐÖÐÐÄϵͳ²úÆ·BYIPCC2.0)ÔÚ³ö³§Ê±Ä¬ÈϵÄÈí¼þÄ£¿é°üÀ¨£ºÏµÍ³Èí¼þ(IPºô½ÐÖÐÐÄϵͳºËÐÄ·þÎñÈí¼þ°ü)¼°Ðí¿ÉÐÒ顪BYIPCCSS2.0.SPBX¡¢×ùϯÈí¼þ(°üÀ¨°à³¤×ùϯÈí¼þ)¼°Ðí¿ÉÐÒ顪BYIPCCAgent2.0¡¢Í³¼Æ±¨±íÈí¼þ¡ªBYIPCCReport2.0¡¢½»»¥Ê½ÓïÒôÓ¦´ð(IVR)Èí¼þ¼°Ðí¿ÉÐÒ顪BYIPCCIVR2.0¡¢Í¬²½Â¼Òô¹ÜÀíÈí¼þ¼°Ðí¿ÉÐÒ顪BYIPCCRecMan2.0¡¢TTSÓïÒôºÏ³ÉÒýÇæÈí¼þ¼°Ðí¿ÉÐÒ顪BYIPCCTTS2.0¡¢ÏµÍ³Î¬»¤¹ÜÀíÈí¼þ¡ªBYIPCCMAN2.0¡¢ÏµÍ³Í¨ÐÅ״̬ʵʱ¼à¿ØÈí¼þ¡ªBYIPCCMONITOR2.0¡¢(¿ÉÑ¡)ÒµÎñ²¿Ãŵç×Ó¹¤µ¥¹ÜÀí¿Í»§¶ËÈí¼þ¡ªBYIPCCWfClient2.0¡¢(¿ÉÑ¡)×Ô¶¯´«ÕæÊÕ·¢Èí¼þ¼°Ðí¿ÉÐÒ顪BYIPCCFAX2.0¡¢(¿ÉÑ¡)×Ô¶¯Íâºô(Ô¤²â²¦ºÅ/ÅúÁ¿Íâºô)¹ÜÀíÈí¼þ¡ªBYIPCCPDS2.0¡¢(¿ÉÑ¡)¶ÌÐÅÍø¹Ø½Ó¿ÚÈí¼þ¡ªBYIPCCSMS2.0¡¢(¿ÉÑ¡)΢ÐÅ¿Í·þÈí¼þ¡ªBYIPCCWeChat2.0¡¢(¿ÉÑ¡)WebÔÚÏß¿Í·þÈí¼þ¡ªBYIPCCWebCall2.0¡£
¡¤ÔÚºô½ÐÖÐÐÄǧÒÚ¼¶Êг¡ÖУ¬²©ÓòͨѶIPÈí½»»»ºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC2.0(Ò²³ÆΪIPºô½ÐÖÐÐÄϵͳ²úÆ·BYIPCC2.0)ÈÚºÏÁË´«Í³×Ô½¨ºô½ÐÖÐÐÄϵͳºÍÔƺô½ÐÖÐÐÄϵͳµÄÓŵ㣬ÌرðÊʺÏÓڶԳɱ¾Í¶Èë±È½ÏÃô¸Ð(ÃâÔÂ×â)£¬¸öÐÔ»¯ÐèÇó±È½Ï¸ß£¬Í¬Ê±ÓÖÏ£ÍûÄÜʵÏÖ»°ÎñÊý¾ÝÓëÒµÎñÊý¾ÝµÄ±¾µØ»¯´æ´¢¹ÜÀí(ÒÔ±£ÕÏÆóÒµÄÚ²¿ÉÌÎñ»úÃÜ°²È«)¡¢¿ìËÙÉÏÏߣ¬²¢Äܵ¯ÐÔµØÀ©Õ¹ÒµÎñ¡¢ËæʱÔö¼õ×ùϯÊýÁ¿µÄÆóÒµ/¹«¹²ÊÂÒµ»ú¹¹/Õþ¸®»ú¹ØµÄºô½ÐÖÐÐÄϵͳ½¨ÉèÏîÄ¿¡£
¡¤ÔÚ²©ÓòͨѶIPºô½ÐÖÐÐÄϵͳ²úÆ·BYIPCC2.0ÖУ¬ÍêÈ«Ö§³Ö°ÑIPºô½ÐÖÐÐÄϵͳÉ豸²¿ÊðÔÚÖÐÐijÇÊУ¬·¢»ÓÖÐÐijÇÊеÄÖÖÖÖ±ã½ÝÐÔ£»¶ø×ùϯ²¿ÊðÔÚ¶þÈýËÄÏß³ÇÊУ¬³ä·ÖÀûÓÃÕâЩ³ÇÊÐÏà¶Ô¾¼Ã£¨µÍÁ®£©µÄÈËÁ¦×ÊÔ´¡£
¡¤²©ÓòͨѶIPÈí½»»»ºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC2.0ÄÜ×î´ó»¯µØ±£ÕÏ¿Í»§Êý¾ÝÒÔ¼°CRMÒµÎñÊý¾ÝµÄ°²È«£¬²©ÓòͨѶIPÈí½»»»ºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC2.0×÷ΪµäÐ͵Ä×Ô½¨Ê½Ë½ÓÐÔÆIPºô½ÐÖÐÐÄϵͳƽ̨½â¾ö·½°¸£¬ÆäÓ²¼þÉ豸°üÀ¨Èí½»»»¼Ü¹¹¶àýÌåÓïÒô½»»»»ú£¬²¿ÊðÔÚ¿Í»§µÄ»ú·¿£¬×ùϯ(»°ÎñÔ±)µÈ²Ù×÷ÈËÔ±ÔÚÄÚ²¿¾ÖÓòÍø(LAN)»òÐéÄâרÓÃÍøÂç(Virtual Private Network,VPN)µÇ¼Ïà¹Ø¿Í»§¶ËÈí¼þÖ®ºó²ÅÄÜʹÓúô½ÐÖÐÐÄϵͳµÄ¹¦ÄÜ£¬¿Í»§Êý¾Ý±£´æÔÚ±¾µØ·þÎñÆ÷(¼´Èí½»»»¼Ü¹¹¶àýÌåÓïÒô½»»»»úµÄCPUÖ÷¿Ø°å)ÉÏ£¬´Ó¶øÓÐЧµØ·ÀÖ¹Á˽«¿Í»§Êý¾Ýй©µ½ÍâÍø(ÒòÌØÍø)¡£
¡¤²©ÓòͨѶIPÈí½»»»ºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC2.0µÄ²¿·ÖµäÐ͹¦ÄÜÈçÏÂͼ£º
²ÉÓò©ÓòͨѶIPÈí½»»»ºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC2.0µÄ¿Í»§·þÎñÐͺô½ÐÖÐÐÄϵͳµÄ²¿·ÖµäÐ͹¦ÄÜ
²ÉÓò©ÓòͨѶIPÈí½»»»ºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC2.0µÄµç»°ÓªÏúÐͺô½ÐÖÐÐÄϵͳµÄ²¿·ÖµäÐ͹¦ÄÜ
20003 ²©ÓòͨѶIPÈí½»»»ºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC2.0µÄÈí¼þ¶þ´Î¿ª·¢½Ó¿Ú¼ò½é£º
¡¤ºô½ÐÖÐÐÄϵͳµÄÄÚºËÊÇÒÔͨÐÅΪ»ù´¡µÄÆóÒµ/Õþ¸®²¿ÃÅ/¹«¹²ÊÂÒµ»ú¹¹µÄ¶ÔÄÚ¶ÔÍ⹵ͨÁªÂçϵͳ¡£×÷ΪÍêÕûµØÕûºÏÁ˺ô½ÐÖÐÐÄ(Call Center)ºÍ¿Í»§¹Øϵ¹ÜÀí(CRM)Èí¼þµÄ¾ßÓÐÍêÕû²¢ÇÒÁé»îµÄ»ù´¡CTI¹¦Äܼ¯µÄIPÈí½»»»ºô½ÐÖÐÐÄƽ̨£¬½èÖúÓÚÌṩÁ˶à²ã¼¶API½Ó¿ÚµÄ²©ÓòͨѶIPÈí½»»»ºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC2.0(Ò²³ÆΪ²©ÓòͨѶIPºô½ÐÖÐÐÄϵͳ²úÆ·BYIPCC2.0)£¬IPºô½ÐÖÐÐÄϵͳÏîÄ¿µÄʵʩ¼ò»¯³ÉΪÁËÊý¾Ý¿âÓ¦ÓÃÈí¼þÏîÄ¿µÄʵʩ£¬IPºô½ÐÖÐÐÄϵͳÏîÄ¿µÄ¶þ´ÎÈí¼þ¿ª·¢¹¤×÷¼ò»¯³ÉΪÁËÊý¾Ý¿âÓ¦ÓÃÈí¼þµÄ¶þ´Î¿ª·¢ºÍÐ޸Ť×÷£¬´Ó¸ù±¾ÉÏÈ¡ÏûÁËϵͳ¼¯³ÉÉÌ/ºÏ×÷»ï°é/×îÖÕÓû§ÔÚÕÐƸ/ÅäÖÃʵʩºô½ÐÖÐÐÄ£¨Call
Center£¬CTI£©ÏîÄ¿µÄÈí¼þ¹¤³ÌʦÈËÁ¦×ÊԴʱ¶ÔÈí¼þ¹¤³ÌʦµÄCTI(ºô½ÐÖÐÐÄ)´ÓÒµ¾ÑéµÄÈÎÖ°×ʸñÒªÇ󣬽ö½öÒªÇó²ÎÓëºô½ÐÖÐÐÄϵͳÏîĿʵʩµÄÈí¼þ¹¤³Ìʦ¾ßÓг£¹æµÄWindowsÓ¦ÓóÌÐò»òWebÓ¦ÓóÌÐòµÄ¿ª·¢¾Ñ飬ͻÆÆÐÔµØʵÏÖÁ˺ô½ÐÖÐÐÄϵͳÏîÄ¿Èí¼þ£¨¶þ´Î£©¿ª·¢µÄ¸ß¶È¡°Æ½Ãñ»¯ºÍ´óÖÚ»¯¡±¡£°´ÕÕͨ³£µÄ¾Ñ飬¹óµ¥Î»¾ßÓÐÊý¾Ý¿âÓ¦ÓÃÈí¼þ£¨ÈçMISϵͳ£¬ERPϵͳµÈ£©¿ª·¢¾ÑéµÄÈí¼þ¹¤³Ìʦ{¾ßÓÐÖÐר»ò´óר»ò´óרÒÔÉÏѧÀú}¾¹ý3ÌìµÄרҵ¼¼ÊõÅàѵ£¬¼´¿É²ÉÓò©ÓòͨѶIPÈí½»»»ºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC2.0¶ÀÁ¢µØʵʩºô½ÐÖÐÐÄϵͳÏîÄ¿¡£
¡¤½èÖúÓÚ²©ÓòͨѶIPÈí½»»»ºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC2.0(Ò²³ÆΪ²©ÓòͨѶIPºô½ÐÖÐÐÄϵͳ²úÆ·BYIPCC2.0)£¬ÏµÍ³¼¯³ÉÉÌ/ºÏ×÷»ï°é/×îÖÕÓû§ÊµÊ©ºô½ÐÖÐÐÄϵͳÏîĿʱµÄÈí¼þ¶þ´Î¿ª·¢¹¤×÷Ϊ:ÔÚ²©ÓòͨѶIPÈí½»»»ºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC2.0ÄÚÖõÄͼÐλ¯IVRÁ÷³Ì±à¼Æ÷Óë½Å±¾Ò»Ì廯µÄIVR£¨½»»¥Ê½ÓïÒô·þÎñ)Á÷³Ì¿ª·¢»·¾³ÖжԽ»»¥Ê½ÓïÒô·þÎñ[IVR]Ä£°åÁ÷³ÌµÄ¼òµ¥Ð޸ģ¬¶ÔÈ˹¤×ùϯÈí¼þ/ͳ¼Æ±¨±íÈí¼þ/(¿ÉÑ¡)ÒµÎñ²¿Ãŵç×Ó¹¤µ¥¹ÜÀí¿Í»§¶ËÈí¼þµÄÄ£°å³ÌÐòÔ´´úÂëÖеĸöÐÔ»¯Êý¾Ý¿â£¨CRM£©Ó¦Óò¿·ÖµÄ½çÃæÊý¾ÝÏîºÍÏà¹ØÊý¾Ý¿â²Ù×÷µÄSQLÓï¾äµÄ¼òµ¥ÐÞ¸ÄÓ붨ÖÆ¡£
²©ÓòͨѶIPÈí½»»»ºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC2.0µÄÈ˹¤×ùϯÈí¼þBYIPCCAgent2.0µÄºô½ÐÖÐÐÄϵͳµÚÈý·½¿ª·¢½Ó¿ÚActiveX¿Ø¼þµÄÄ£°å³ÌÐò(C#.NET°æ)Ö÷´°¿ÚÖеĻ°ÎñÔ±½ÓÌýÀ´µç¹¦ÄܽØͼ
¡¤²©ÓòͨѶIPºô½ÐÖÐÐÄϵͳBYIPCC2.0¿É¿ìËÙÓëµÚÈý·½ÒµÎñϵͳ×ö¶Ô½Ó£¬Ìṩ¶à²ã¼¶API½Ó¿Ú£¬Óû§¿ÉÒÔÔÚÔÓÐÒµÎñϵͳ(ÈçCRM¡¢OA¡¢ERP¡¢ÍøÕ¾¡¢BOSS¡¢MISµÈ)Öм¯³Éºô½ÐÖÐÐÄ£¬¸÷Ö°Äܲ¿ÃÅʵÏÖÐͬ°ì¹«£¬Í³Ò»Í¨Ñ¶£¬ÓµÓÐACDÀ´µç×Ô¶¯·ÖÅä¡¢À´µçµ¯ÆÁ¡¢CRM¿Í»§¹Øϵ¹ÜÀí¡¢Í¨»°¼Ç¼¡¢µç»°Â¼ÒôºÍ¶àά¶È±¨±íµÈ¹¦ÄÜ¡£Í¨¹ýClient SDK(API)·â×°·á¸»µÄͨÐÅ×é¼þºÍ¹¦ÄÜ£¬½µµÍÁËÆÕͨÈí¼þ¹¤³Ìʦ¶ÔͨÐż¼ÊõºÍÐÒéµÄÀí½âºÍÕÆÎÕµÄÃż÷£¬Ö±½Óµ÷ÓÃClient SDK(API)µÄͨÐÅÄÜÁ¦ÄÚǶÓÚÒµÎñϵͳµÄÓ¦ÓÃÖ®ÖС£Í¬Ê±£¬×÷ΪÒ×ѧÒ×Óõĺô½ÐÖÐÐÄϵͳ¿ª·¢Æ½Ì¨£¬²©ÓòͨѶIPÈí½»»»ºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC2.0µÄÈ˹¤×ùϯÈí¼þBYIPCCAgent2.0ÌṩÁËÒ×ѧÒ×Óõĺô½ÐÖÐÐĶþ´Î¿ª·¢½Ó¿Ú£¬ÌṩÁËActiveX¿Ø¼þ(¼´ActiveX×Ô¶¯»¯ºô½Ð¿ØÖƿؼþ/OCX¿Ø¼þ/COM×é¼þ)ÒÔ¼°JavaScript½Å±¾ÐÎʽµÄºô½ÐÖÐÐÄϵͳµÚÈý·½¿ª·¢½Ó¿ÚÒÔ¼°Ä£°åÔ´´úÂë{·ÖΪÁËÖ§³Ö¶àÖÖÖ÷Á÷±à³ÌÓïÑÔµÄC/S¼Ü¹¹°æ±¾ºÍB/S¼Ü¹¹°æ±¾}¹©ÒµÎñϵͳµ÷Ó㬵ÚÈý·½ÐÅϢϵͳ¿ª·¢ÉÌ/¼¯³ÉÉÌͨ¹ýºÜСµÄ¹¤×÷Á¿¾Í¿ÉÒÔÔÚÒÑÓеÄMISϵͳ»òERPϵͳ»òOAϵͳ»òBOSSϵͳ»òGISϵͳ»òÍøÕ¾µÈÒµÎñϵͳÖм¯³É/ÕûºÏ/ǶÈë/¶Ô½Ó²©ÓòͨѶIPÈí½»»»ºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC2.0·á¸»µÄºô½ÐÖÐÐŦÄÜ£¬±ÈÈçµÇ¼/Í˳ö£¬Ê¾ÏÐ/ʾæ/ʺóÎÄÊé´¦Àí£¬À뿪/»ØÀ´£¬Ó¦´ðÀ´µç/¾Ü¾øÓ¦´ð/ÇжϺô½Ð£¬½ÓÌýÀ´µçʱ»òºô³öʱ½«µç»°×ª¸øÆäËû×ùϯ£¬×Ô¶¯²¥±¨¹¤ºÅ£¬±£³Ö/»Ö¸´£¬´ú½Ó£¬ÆÁÄ»ºô³ö/µã»÷Íâºô/ºô½Ð·Ö»ú£¬¼àÌý£¬Ç¿²å£¬À¹½Ø£¬Ç¿²ð£¬°à³¤Ç¿ÖÆÆÕͨ×ùϯʾæ/ʾÏУ¬°à³¤Ç¿ÖÆÇ©³öÆÕͨ×ùϯ£¬À´µçÏÔʾ/À´µçµ¯ÆÁ/È¥µçµ¯ÆÁ/¿Í»§»ù±¾×ÊÁϺÍÀúÊ·ÒµÎñ¼Ç¼ÆÁÄ»µ¯³ö/À´µçÇøÓòʶ±ð£¬ÓïÒôÊý¾Ýͬ²½×ªÒÆ[¼´ºô½ÐºÍ¿Í»§Êý¾ÝÒÔ¼°²Ù×÷½çÃæµÄͬ²½×ªÒÆ]£¬ÁôÑÔÐÅÏä¹ÜÀí[ÈçÁôÑÔ¼ìË÷²éѯ¼°²¥·ÅÒÔ¼°»Ø¸´]£¬Í¨»°Ê±µ¥²½×ªÍâÏß/ͨ»°Ê±ÒÔ»áÒ鷽ʽתÍâÏß/×ùϯÕÙ¼¯ÍâÏߺÅÂë¾ÙÐе绰»áÒé/Ö¸»Óµ÷¶È£¬Èý·½/¶à·½µç»°»áÒ飬À´µçתIVRÁ÷³Ì£¬×ùϯ·þÎñÂúÒâ¶ÈÆÀ¼Û£¬×ùϯ֮¼äÊÕ·¢ÎÄ×ÖÐÅÏ¢£¬À´µçÅŶӵȴýָʾ¡¢×ùϯͨÐÅ״̬/ºôÈëÅŶÓÇé¿öʵʱ¼à¿Ø£¬µØÖ·²¾/µç»°ËÙ²¦Ãæ°å£¬ºÚÃûµ¥¹ÜÀí£¬²éѯ×ùϯÀúʷͨ»°¼Ç¼Óë²¥·Å¼ÒôÎļþ£¬»°ÎñÔ±¹ÜÀí¼°È¨ÏÞ¿ØÖƵȻ°Îñ½ÓÐø¿ØÖÆ¡£²©ÓòͨѶIPÈí½»»»ºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC2.0Ö§³ÖÔ¤ÀÀ²¦ºÅ[È˹¤Íâºô»ò³ÆΪµã»÷²¦ºÅÍâºô]¡¢ÖÇÄÜÔ¤²â²¦ºÅ[×Ô¶¯ÅúÁ¿Íâºô»ò³ÆΪµçÄÔ×Ô¶¯Íâºô]¡¢»ìºÏ·½Ê½²¦ºÅ¡¢ÓïÒô֪ͨÍâºôµÈ¶àÖÖÍâºô·½Ê½¡£
²©ÓòͨѶIPÈí½»»»ºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC2.0µÄÈ˹¤×ùϯÈí¼þBYIPCCAgent2.0µÄJavaScript½Å±¾ÐÎʽµÄºô½ÐÖÐÐÄϵͳµÚÈý·½¿ª·¢½Ó¿ÚµÄB/S²âÊÔ³ÌÐò(html°æ)Ö÷Ò³ÃæÖеĻ°ÎñÔ±½ÓÌýÀ´µç¹¦ÄܽØͼ
¡¤²©ÓòͨѶIPÈí½»»»ºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC2.0µÄÈí¼þ¶þ´Î¿ª·¢½Ó¿ÚÌṩÁ˶àÖÖ¼¯³ÉÕûºÏģʽ£¬¼È¿ÉÒÔÔÚ²©ÓòͨѶIPÈí½»»»ºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC2.0µÄ×ùϯÈí¼þϵͳBYIPCCAgent2.0¿ò¼ÜÖÐ×ÔÐж¨ÖÆ¿ª·¢Óû§µÄCRMÒµÎñϵͳ[×ùϯÈí¼þBYIPCCAgent2.0µÄÄ£°å³ÌÐòÔ´´úÂëÔÚ³ö³§Ê±ÒѾÄÚÖÃÁ˷ḻ¶øͨÓõÄCRM¹¦ÄÜÈç¿Í»§µµ°¸¹ÜÀí¡¢À´µçÒµÎñ¼Ç¼¹ÜÀí¡¢ÒµÎñÊÜÀí¹ÜÀí¡¢»Ø·ÃÒµÎñ¼Ç¼¹ÜÀí¡¢¹¤×÷Á÷¹ÜÀí¡¢µç»°ÓªÏú¹ÜÀí¡¢ÏúÊÛÒµÎñ¹ÜÀíµÈ]£»Ò²¿ÉÒÔ½«²©ÓòͨѶIPÈí½»»»ºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC2.0µÄ×ùϯ»°Îñ½ÓÐø¿Ø¼þ(OCX/ActiveX)¼¯³É(ǶÈë)µ½Óû§ÒÑÓеÄMISϵͳ»òERPϵͳ»òOAϵͳ»òBOSSϵͳ»òGISϵͳ»òÍøÕ¾µÈÒµÎñϵͳ´Ó¶øʵÏÖÍêÕûµÄºô½ÐÖÐÐÄͨѶ¹¦ÄÜ£»ÁíÍâÒ²¿ÉÒÔÔÚ×ùϯÈí¼þBYIPCCAgent2.0ͨ¹ýJDBC/ADO/ADO.NET/OLE DB/ODBC/WebServiceµÈDB-Link·ÃÎÊÒµÎñϵͳµÄÊý¾Ý¿â´Ó¶øʵÏÖºô½ÐÖÐÐÄϵͳÏîÄ¿Éϳ£¼ûµÄÓëÒµÎñϵͳµÄÊý¾Ý¿â²ãÃæµÄ¼¯³ÉÓëÕûºÏ¡£
¡¤Ä¿Ç°£¬¹úÄÚÒѾÓÐÖÚ¶àµÄ¾ßÓÐÊý¾Ý¿âÓ¦ÓÃÈí¼þ{ÈçMISϵͳ»òERPϵͳ»òOAϵͳ»òBOSSϵͳ»òGISϵͳ»òÍøÕ¾µÈC/S½á¹¹»òB/S½á¹¹»òC/SÓëB/SÏà½áºÏ½á¹¹µÄÊý¾Ý¿âÓ¦ÓóÌÐò}¿ª·¢Á¦Á¿µ«²»Á˽âºô½ÐÖÐÐŤ×÷ÔÀíµÄÆóÒµ£¨ÐÐÒµÓ¦ÓÃÈí¼þ¿ª·¢ÉÌ¡¢ÒµÎñϵͳÈí¼þ¿ª·¢ÉÌ¡¢×îÖÕÓû§¡¢¾ÏúÉÌ¡¢ÏµÍ³¼¯³ÉÉÌ¡¢IT/ÍøÂç/µç×Ó/ͨѶÆóÒµµÈ£©/Õþ¸®»ú¹Øµ¥Î»²ÉÓò©ÓòͨѶIPÈí½»»»ºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC2.0(Ò²³ÆΪIPºô½ÐÖÐÐÄϵͳ²úÆ·BYIPCC2.0)¿ª·¢³É¹¦ÁËËûÃǵľßÓиöÐÔ»¯Êý¾Ý¿âÓ¦Óã¨CRM£©¹¦ÄܵÄIPºô½ÐÖÐÐÄϵͳ¡£
20004 ²©ÓòͨѶIPÈí½»»»ºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC2.0µÄÓ¦ÓÃÁìÓò¼ò½é£º
¡¤Æ¾½è´´ÐµÄÉè¼Æ¡¢ÁìÏȵļ¼ÊõÓÅÊÆ¡¢ÈíÓ²¼þƽ̨һÌ廯¡¢¸ß¶ÈµÄ²úÆ·»¯¡¢µçÐż¶µÄÎȶ¨ÐÔ¡¢·á¸»µÄ¹æÄ£ÉÌÓþÑé¡¢¿ìËÙ±ã½ÝµÄ°²×°ÊµÊ©¡¢¼òµ¥ÈËÐÔ»¯µÄά»¤¹ÜÀí¡¢¹¦ÄܵÄÇ¿´óÐÔ¡¢ÏµÍ³Æ½»¬Éý¼¶µÄ·½±ãÐÔ¡¢Èí¼þ¶þ´Î¿ª·¢µÄ¸ß¶È"ƽÃñ»¯"ÒÔ¼°ÓÅÁ¼µÄÐԼ۱ȣ¬²©ÓòͨѶIPÈí½»»»ºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC2.0Ó®µÃÁËÔ½À´Ô½¶àµÄϵͳ¼¯³ÉÉÌ/ºÏ×÷»ï°é/×îÖÕÓû§µÄÐÅÀµºÍÈÏ¿É£¬²¢³ÉΪÆäIPÈí½»»»ºô½ÐÖÐÐÄϵͳÁìÓò×îÖØÒªµÄºÏ×÷»ï°é¡£
¡¤×÷Ϊҵ½çÏȽø³ÉÊìµÄ¸ß¶È¼¯³ÉµÄºô½ÐÖÐÐÄϵͳ»ù´¡Æ½Ì¨(IPÈí½»»»¼Ü¹¹¶àýÌåÓïÒô½»»»»úƽ̨)ºÍ²úÆ·»¯³Ì¶È·Ç³£¸ßµÄͨÓÃIPºô½ÐÖÐÐÄϵͳ(ºô½ÐÖÐÐÄÒ»Ìå»ú/ǶÈëʽºô½ÐÖÐÐÄϵͳ)£¬²©ÓòͨѶIPÈí½»»»ºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC2.0¹ã·ºÊÊÓÃÓÚ£º¸÷ÀàÆóÒµ/ÉÌÒµ»ú¹¹/ºô½ÐÖÐÐÄÍâ°üÔËÓªÉ̽¨Éè¿Í»§·þÎñÖÐÐÄ£¨ºô½ÐÖÐÐÄ£¬CALL
CENTER£©ÏµÍ³/ÉÌÎñÁ÷³ÌÍâ°ü£¨BPO£©ºô½ÐÖÐÐÄϵͳ£¬Õþ¸®²¿ÃÅ/¹«¹²ÊÂÒµ»ú¹¹½¨Éèºô½ÐÖÐÐÄ£¨Call
Center£©ÏµÍ³/µç»°ÓïÒô·þÎñϵͳ/±ãÃñ·þÎñÈÈÏßϵͳ£¬Èçºô½ÐÖÐÐÄ¿Í·þϵͳ£¬ºô½ÐÖÐÐĵçÏúϵͳ£¬µç»°ÓªÏúºô½ÐÖÐÐÄϵͳ£¬12393Ò½ÁƱ£ÕÏ·þÎñÈÈÏßƽ̨ϵͳ£¬96110È«¹ú·´Õ©ÆͳһԤ¾¯×Éѯ·þÎñÈÈÏßϵͳ/¹«°²¾Ö·ÀÕ©Æ96110ºô½ÐÖÐÐÄϵͳ/¹«°²¾Ö·´Õ©Ô¤¾¯96110ºô½ÐÖÐÐÄϵͳ£¬12328½»Í¨ÔËÊä·þÎñ¼à¶½µç»°ÈÈÏߺô½ÐÖÐÐÄϵͳ£¬95598µçÁ¦¿Í»§·þÎñÖÐÐÄϵͳ/12398µçÁ¦¼à¹ÜͶËß¾Ù±¨ÈÈÏßϵͳ/µçÁ¦ÐÅϢϵͳ¿Í»§·þÎñºô½ÐÖÐÐÄϵͳ£¬12317·öƶ¼à¶½¾Ù±¨ÈÈÏߺô½ÐÖÐÐÄϵͳ£¬12360º£¹Øͳһ·þÎñÈÈÏßϵͳ£¬12316ÐÂÅ©´å·þÎñÈÈÏßϵͳ/Å©Òµ¿Æ¼¼¡°110¡±ÐÅÏ¢·þÎñÈÈÏßϵͳ/12316¡°ÈýÅ©¡±·þÎñÈÈÏßϵͳ£¬12338¸¾Å®Î¬È¨·þÎñÈÈÏßϵͳ£¬12123½»¹ÜÓïÒô·þÎñÈÈÏߺô½ÐÖÐÐÄϵͳ£¬12333ÀͶ¯ºÍÉç»á±£Õϵ绰·þÎñÖÐÐÄϵͳ£¬12371µ³Ô±×Éѯ·þÎñÈÈÏßϵͳ£¬12355ÇàÉÙÄê·þÎñ̨ϵͳ£¬12366ÄÉË°·þÎñÈÈÏßϵͳ£¬12365ÖʼàÈÈÏßϵͳ£¬12369»·±£Í¶ËßÈÈÏßϵͳ£¬12319³Ç½¨ÈÈÏßϵͳ£¬12348·¨ÂÉ·þÎñÈÈÏßϵͳ£¬12315Ïû·ÑÕßͶËßÈÈÏßϵͳ£¬ÖÇ»ÛÍ£³µºô½ÐÖÐÐÄϵͳ,12345Õþ¸®·þÎñÈÈÏߺô½ÐÖÐÐÄϵͳ£¬12350°²È«Éú²ú¾Ù±¨Í¶Ëß·þÎñÈÈÏßϵͳ£¬12320¹«¹²ÎÀÉúµç»°·þÎñÈÈÏßϵͳ£¬110/119/122Èý̨ºÏÒ»Ö¸»Óµ÷¶Èϵͳ»ò³ÇÊÐÓ¦¼±Áª¶¯ÏµÍ³»ò³ÇÊй«¹²°²È«Ö¸»ÓÖÐÐÄϵͳ£¬96520½»Í¨ÔËÊäÐÅÏ¢·þÎñÈÈÏßϵͳ£¬12388¼Í¼ì¼à²ì¾Ù±¨ÈÈÏßϵͳ£¬12301ÂÃÓÎ×ÊѶ¹«Òæ·þÎñµç»°Æ½Ì¨/12301ÂÃÓηþÎñÈÈÏßϵͳ£¬12356ÈË¿Ú¼ÆÉúÑô¹âÈÈÏß·þÎñϵͳ£¬×¡·¿¹«»ý½ð¹ÜÀíÖÐÐÄ12329ס·¿¹«»ý½ðÈÈÏߺô½ÐÖÐÐÄϵͳ£¬12312ÉÌÎñ×ÛºÏÖ´·¨Í¶Ëß·þÎñÈÈÏßϵͳ£¬12322·ÀÕð¼õÔÖ¹«Òæ·þÎñÈÈÏßϵͳ£¬¼ì²ì»ú¹Ø12309Ö°Îñ·¸×ï¾Ù±¨ÈÈÏßϵͳ£¬Í³¼Æ¾Ö12340ÉçÇéÃñÒâµ÷²é·þÎñÈÈÏßϵͳ£¬·¨Ôº12368ÓïÒô·þÎñÈÈÏߺô½ÐÖÐÐÄϵͳ£¬12309¼ì²ìԺͶËß¾Ù±¨ÈÈÏßϵͳ£¬12349ÉçÇø·þÎñÈÈÏßϵͳ£¬12308Áìʱ£»¤ÓëÓ¦¼±·þÎñÈÈÏߺô½ÐÖÐÐÄƽ̨£¬ÖÐСÆóÒµ¹«¹²·þÎñƽ̨£¬¾Ó¼ÒÑøÀÏ·þÎñϵͳ£¬²ÐÁªºô½ÐÖÐÐÄϵͳ£¬¼ÒÕþ·þÎñÍøÂçÖÐÐĺô½ÐÖÐÐÄϵͳ£¬ÖйúºÍг·þÎñ¹¤³Ì£¬¹«¹²ÆøÏó·þÎñºô½ÐÖÐÐÄϵͳƽ̨£¬Ê³Æ·Ò©Æ·¼à¶½¹ÜÀí²¿ÃÅ12331ͶËß¾Ù±¨·þÎñÈÈÏߺô½ÐÖÐÐÄϵͳ£¬12385²Ð¼²ÈË·þÎñÈÈÏߺô½ÐÖÐÐÄϵͳ£¬¹ú¼Ò°²È«»ú¹Ø12339¾Ù±¨ÊÜÀíƽ̨·þÎñÈÈÏߺô½ÐÖÐÐÄϵͳ£¬¹«¹²×ÊÔ´½»Ò×ÖÐÐÄר¼Ò³éÈ¡ÓïÒô֪ͨϵͳ/Õþ¸®²É¹ºÆÀÉóר¼Ò×Ô¶¯³éÈ¡ÓïÒô֪ͨϵͳ£¬³ö×â³µµçÕÐÈÈÏߺô½ÐÖÐÐÄϵͳƽ̨£¬´óÖÐרԺУºô½ÐÖÐÐÄÏà¹Øרҵ(ʵѵʵÑéÊÒ)ºô½ÐÖÐÐÄÉ̽ÌÁ½ÓÃʵѵϵͳƽ̨£¬¸ßËÙ¹«Â··þÎñÈÈÏߺô½ÐÖÐÐÄϵͳ£¬¼ÆËã»ú¸¨Öúµç»°·ÃÎÊCATIºô½ÐÖÐÐÄϵͳ£¬Öǻ۳ÇÊÐÔËÓªÖÐÐĺô½ÐÖÐÐÄϵͳ£¬Ê®»§Áª±£Éç»áÁ¦Á¿Î¬ÎÈ·´¿Öºô½Ðƽ̨£¬³ÇÊмà¿ØϵͳÌìÍø¹¤³Ìºô½ÐÖÐÐÄϵͳƽ̨£¬¹«°²»ú¹Ø·´ÐÅϢթƾٱ¨ÈÈÏߺô½ÐÖÐÐÄϵͳ£¬µçÐÅթƾٱ¨ÈÈÏߺô½ÐÖÐÐÄϵͳ£¬µçÌÝÓ¦¼±´¦Ö÷þÎñƽ̨£¬·Ç·¨¼¯×ʾٱ¨ÈÈÏߺô½ÐÖÐÐÄϵͳ£¬¿Í·þÖÐÐÄÈ«ÇþµÀÖÇÄÜ¿Í·þϵͳ£¬±¾µØipºô½ÐÖÐÐÄϵͳ£¬ETCµç×Ó²»Í£³µÊÕ·Ñϵͳ¿Í·þÈÈÏߺô½ÐÖÐÐÄϵͳµÈ¡£
Çëµ¥»÷ÏÂÃæµÄ³¬¼¶Á´½ÓÒÔÁ˽â¸ü¶à£º
ÉîÛÚ²©ÓòͨѶIPÈí½»»»ºô½ÐÖÐÐÄϵͳƽ̨²úÆ·BYIPCC2.0¼ò½é
²©ÓòͨѶIPÈí½»»»ºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC2.0µÄÓ²¼þƽ̨ Ö® º¼ÖÝÈý»ãSPBX2000ϵÁÐÒÔ¼°SPBX9000ϵÁÐSPBXÈí½»»»¼Ü¹¹¶àýÌå½»»»»ú¼ò½é
²©ÓòͨѶIPÈí½»»»ºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC2.0µÄÓ²¼þƽ̨ Ö® º¼ÖÝÈý»ãSPBX1000ϵÁС¢SPBX2000ϵÁÐÒÔ¼°SPBX9000ϵÁÐSPBXÈí½»»»¼Ü¹¹¶àýÌå½»»»»úÓ²¼þ˵Ã÷Êé
²©ÓòͨѶIPÈí½»»»ºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC2.0Ö§³ÖµÄÈí½»»»¼Ü¹¹¶àýÌå½»»»»úµÄÓ²¼þÐͺÅ
²ÉÓò©ÓòͨѶIPÈí½»»»ºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC2.0µÄIPºô½ÐÖÐÐÄϵͳµÄÍøÂçÍØÆ˽ṹÒÔ¼°Ó²¼þÉ豸
²ÉÓò©ÓòͨѶIPÈí½»»»ºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC2.0µÄIPºô½ÐÖÐÐÄϵͳµÄ¹¦ÄܽéÉÜÒÔ¼°Èí¼þ¹¹³É
»ùÓÚ²©ÓòͨѶIPÈí½»»»ºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC2.0µÄIPºô½ÐÖÐÐÄϵͳ½¨ÉèÏîÄ¿¼¼Êõ½¨Òé·½°¸Ä£°å{¾¹ý¼òµ¥Ð޸ļ´¿É³ÉΪ×îÖÕʹÓò¿ÃŵÄÍêÕû¼¼Êõ·½°¸}
²ÉÓò©ÓòͨѶIPÈí½»»»ºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC2.0µÄIPºô½ÐÖÐÐÄϵͳ²Ù×÷ÊÖ²á{¿ÉÒÔä¯ÀÀµ½IPºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC2.0µÄÏêϸÈí¼þ½çÃæÓë²Ù×÷¹ý³Ì}
²©ÓòͨѶIPÈí½»»»ºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC2.0ÑÝʾ¹âÅÌ{¸½¼ÓÊý¾Ý¿âºó¼´¿ÉÖ±½ÓÔÚÆÕͨPC»ò±Ê¼Ç±¾µçÄÔÉÏÔËÐУ¡}
²©ÓòͨѶIPÈí½»»»ºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC2.0¼¼ÊõÖ¸±ê
²©ÓòͨѶIPÈí½»»»ºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC2.0±ê×¼°æÈí¼þµÄ¹¦ÄÜÇåµ¥Áбí
²©ÓòͨѶIPÈí½»»»ºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC2.0ÔÚIPºô½ÐÖÐÐÄϵͳ½¨ÉèÏîÄ¿ÖеĵäÐÍÈíÓ²¼þÅäÖÃÇåµ¥±í
²©ÓòͨѶIPÈí½»»»ºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC2.0ÔÚIPºô½ÐÖÐÐÄϵͳ½¨ÉèÏîÄ¿ÖеĵäÐÍ×éÍø½á¹¹Í¼
²©ÓòͨѶIPÈí½»»»ºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC2.0²¿·Ö³É¹¦°¸Àý½éÉÜ
²©ÓòͨѶIPÈí½»»»ºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC2.0µäÐͳɹ¦°¸Àý»ã×Ü
²©ÓòͨѶIPÈí½»»»ºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC2.0²âÊԵ绰
²©ÓòͨѶIPÈí½»»»ºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC2.0µÄÖÐÎÄÓïÒôºÏ³ÉÒýÇæÈí¼þBYCOMTTS3.0µÄÑÝʾ¹âÅÌÏÂÔØ
²©ÓòͨѶIPÈí½»»»ºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC2.0µÄ»ùÓÚ¶ÌÐÅÍø¹ØµÄ¶ÌÏ¢·¢ËÍÈí¼þBYCOMSMS2.0µÄÑÝʾ¹âÅÌÏÂÔØ
²©ÓòͨѶIPÈí½»»»ºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC2.0µÄºô½ÐÖÐÐÄϵͳµÚÈý·½¿ª·¢½Ó¿Ú¼ò½é
²©ÓòͨѶIPÈí½»»»ºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC2.0µÄÈí¼þ¶þ´Î¿ª·¢ÊÖ²á(°üÀ¨ÄÚÖÃͬ²½Êý×Ö¼Òô¹ÜÀí¹¦ÄܵÄÈ˹¤×ùϯÈí¼þ¡¢Í³¼Æ±¨±íÈí¼þ¡¢IVRÓïÒôÁ÷³ÌÈí¼þ¡¢ÒµÎñ²¿Ãŵç×Ó¹¤µ¥¹ÜÀí¿Í»§¶ËÈí¼þµÈµÄ¶þ´Î¿ª·¢ÊÖ²á)
²©ÓòͨѶIPÈí½»»»ºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC2.0µÄÕë¶ÔB/S¼Ü¹¹µÄWebÓ¦ÓóÌÐòµÄJavaScript½Å±¾ÐÎʽµÄºô½ÐÖÐÐĵÚÈý·½¿ª·¢½Ó¿ÚÒÔ¼°µ÷Ó÷½·¨µÄÄ£°å³ÌÐòÔ´´úÂë(·ÖΪÁËHTML¡¢ASP.NET¡¢JSP/JAVA¡¢PHPµÈ°æ±¾)
²©ÓòͨѶIPÈí½»»»ºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC2.0µÄÕë¶ÔC/S¼Ü¹¹µÄWindowsÓ¦ÓóÌÐòµÄActiveX¿Ø¼þ(¼´OCX¿Ø¼þ)ÐÎʽµÄºô½ÐÖÐÐĵÚÈý·½¿ª·¢½Ó¿ÚÒÔ¼°µ÷Ó÷½·¨µÄÄ£°å³ÌÐòÔ´´úÂë(·ÖΪÁËC#.NET¡¢C++.NET¡¢VB.NET¡¢DelphiµÈ°æ±¾)
²©ÓòͨѶIPÈí½»»»ºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC2.0µÄÓ¦ÓòãÈí¼þ(°üÀ¨ÄÚÖÃͬ²½Êý×Ö¼Òô¹ÜÀí¹¦ÄܵÄÈ˹¤×ùϯÈí¼þ¡¢Í³¼Æ±¨±íÈí¼þ¡¢IVRÓïÒôÁ÷³ÌÈí¼þ¡¢ÒµÎñ²¿Ãŵç×Ó¹¤µ¥¹ÜÀí¿Í»§¶ËÈí¼þµÈ)Ä£°å³ÌÐòÔ´´úÂë
²©ÓòͨѶIPÈí½»»»ºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC2.0ÔÚºô½ÐÖÐÐÄϵͳ½¨ÉèÏîÄ¿ÖеÄÓïÒô±àÂë¼°ÍøÂç´ø¿íÑ¡Ôñ½¨Òé
²©ÓòͨѶIPÈí½»»»ºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC2.0µÄÓ¦ÓÃÁìÓò
µçÐÅÔËÓªÉÌ¡¢ºô½ÐÖÐÐÄÍâ°ü·þÎñÔËÓªÉÌ¡¢ÒøÐС¢±£ÏÕ¹«Ë¾ÒÔ¼°µç»°ÓªÏúÆóÒµµÈµÄ»ùÓÚÈí½»»»¼Ü¹¹¶àýÌåÓïÒô½»»»»úµÄ60¸ö×ùϯµ½360¸ö×ùϯµÄ´óÖÐÐͺô½ÐÖÐÐÄϵͳ½¨Éè·½°¸ÓëÈí¼þ¿ª·¢¼ò½é
²ÉÓò©ÓòͨѶIPÈí½»»»ºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC2.0µÄ¿Í·þÐͺô½ÐÖÐÐÄϵͳ¼ò½é
²ÉÓò©ÓòͨѶIPÈí½»»»ºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC2.0µÄÓªÏúÐͺô½ÐÖÐÐÄϵͳ¼ò½é
ÖлªÈËÃñ¹²ºÍ¹úͨÐÅÐÐÒµ±ê×¼YD/T2823¡ª2015¡¶ºô½ÐÖÐÐÄ·þÎñÖÊÁ¿ºÍÔËÓª¹ÜÀí¹æ·¶¡·
¡¶¹úÎñÔº°ì¹«Ìü¹ØÓÚ½øÒ»²½ÓÅ»¯µØ·½ÕþÎñ·þÎñ±ãÃñÈÈÏßµÄÖ¸µ¼Òâ¼û¡·¹ú°ì·¢¡²2020¡³53ºÅ
ÈçºÎ¿ìËÙ»ñµÃ²©ÓòͨѶIPÈí½»»»ºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC2.0µÄÏêϸÈíÓ²¼þÅäÖÃÒÔ¼°±¨¼Û£¿
ʲôÊǺô½ÐÖÐÐÄϵͳ£¿Ê²Ã´ÊǺô½ÐÖÐÐÄƽ̨£¿ÎªÊ²Ã´²»Í¬ºô½ÐÖÐÐÄϵͳ³§É̲úÆ·µÄ¼Û¸ñ²îÒì·Ç³£´ó£¿ºô½ÐÖÐÐÄϵͳµÄ²É¹ºÒªËØ°üÀ¨ÄÄЩ£¿
ºô½ÐÖÐÐÄϵͳ½¨ÉèÓëÔËÓª¹ÜÀí½Ì³Ì
 ²©ÓòͨѶIPºô½ÐÖÐÐÄϵͳ²úÆ·BYIPCC1.2
|
|
10001 ²©ÓòͨѶIPºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC1.2µÄÓ²¼þƽ̨ÓëIPºô½ÐÖÐÐÄϵͳµÄ×éÍø½á¹¹¼ò½é£º
¡¤²©ÓòͨѶIPºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC1.2(Ò²³ÆΪ²©ÓòͨѶIPºô½ÐÖÐÐÄϵͳ²úÆ·BYIPCC1.2)×÷ΪIPºô½ÐÖÐÐÄ»ù´¡Í¨Ñ¶Æ½Ì¨£¬ÌṩÁËͨÓõÄIPºô½ÐÖÐÐÄϵͳƽ̨¹¦ÄÜÒÔ¼°¿ª·¢½Ó¿Ú£¬¹ã·ºµØÖ§³Öºô½ÐÖÐÐÄ(CTI)ÐÐÒµÖ÷Á÷Ó²¼þ³§ÉÌ(ÈçÉϺ£Ñ¸Ê±Í¨ÐÅ¡¢ÏÃÃÅÀÊÊӿƼ¼¡¢ÉîÛÚ³±Á÷ÍøÂç¡¢³É¶¼ÖÇ¿ÆͨÐŵÈ)µÄIPµç»°½»»»»ú(IP-PBX/IPPBX/IP PBX/IPÓïÒô½»»»»ú)£¬°üÀ¨£º
±íÒ» ²©ÓòͨѶIPºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC1.2Ö§³ÖµÄIPµç»°½»»»»ú(IP-PBX/IPPBX/IP
PBX/IPÓïÒô½»»»»ú)µÄÓ²¼þÐͺÅ
| ºô½ÐÖÐÐÄÓ²¼þÖÆÔìÉÌ |
²úƷϵÁÐ |
²úÆ·Ãû³Æ |
| ÉϺ£Ñ¸Ê±Í¨ÐÅÉ豸ÓÐÏÞ¹«Ë¾(¼ò³Æ"ÉϺ£Ñ¸Ê±Í¨ÐÅ") |
IP-PBX/IPµç»°½»»»»ú/IPÓïÒô½»»»»ú/ÈÚºÏͨÐÅƽ̨ |
OM20G
IP-PBX¡¢OM50G IP-PBX¡¢OM20 IP-PBX¡¢OM50 IP-PBX¡¢OM80E IP-PBX¡¢OM200G
IP-PBX¡¢OM500 IP-PBXµÈ
×÷ΪÖ÷Á÷Æ·ÅÆIPµç»°½»»»»úµÄÉϺ£Ñ¸Ê±Í¨ÐÅOMϵÁÐIPµç»°½»»»»ú(IP-PBX)£¬Ö§³ÖIMS/SIPÐÒ飬ÄÚÖÃOM-VOS
IPPBXÈí¼þ£¬ÊÇÃæÏòÖÐСÐÍÆóÒµµÄ·ÖÖ§»ú¹¹¶à¹¦ÄÜÉÌÎñ°ì¹«µç»°ÏµÍ³£¬ÈÚºÏÁËÍøÂçµç»°¡¢ÓïÒô¡¢´«Õ桢¼ÒôµÈ¹¦ÄÜ£¬²¢¼æÈÝCallManager¡¢Broadsoft¡¢Skype
for business¡¢»ªÎªIMSºÍAsteriskµÈ¶àÖÖÒµÎñƽ̨ºÍÖնˡ£ |
| ÏÃÃÅÀÊÊÓÐÅÏ¢¿Æ¼¼ÓÐÏÞ¹«Ë¾(¼ò³Æ"ÀÊÊÓ") |
IP-PBX/IPµç»°½»»»»ú/IP¼¯Íŵ绰ϵͳ |
Yeastar
S50 IPµç»°½»»»»ú¡¢Yeastar S100 IPµç»°½»»»»ú¡¢Yeastar S300 IPµç»°½»»»»úµÈ |
| ÉîÛÚÊг±Á÷ÍøÂç¼¼ÊõÓÐÏÞ¹«Ë¾(¼ò³Æ"³±Á÷ÍøÂç") |
IPPBX/ÆóÒµ¼¶Í³Ò»Í¨ÐÅϵͳ |
UCM6102¡¢UCM6104¡¢UCM6108¡¢UCM6116µÈ |
| ³É¶¼ÖÇ¿ÆͨÐż¼Êõ¹É·ÝÓÐÏÞ¹«Ë¾(¼ò³Æ"ÖÇ¿ÆͨÐÅ") |
IP
PBX/IPµç»°½»»»»ú/IPÓïÒô½»»»»ú/IPÓïÒôͨÐÅϵͳ |
CooVox-U50¡¢CooVox-U60¡¢CooVox-U80¡¢CooVox-U100µÈ |
| »ªÎª¼¼ÊõÓÐÏÞ¹«Ë¾(¼ò³Æ"»ªÎª") |
IP
PBX/IP-PBX/IPµç»°½»»»»ú/IPÓïÒô½»»»»ú/IPÓïÒôͨÐŽ»»»ÏµÍ³ |
eSpace U1910¡¢eSpace U1911¡¢eSpace U1930¡¢eSpace U1960¡¢eSpace U1981µÈ |
| ËþµÏÀ¼µçÐÅ£¨TTL£©ÓÐÏ޺ϻ﹫˾(¼ò³Æ"ËþµÏÀ¼µçÐÅ") |
IP
PBX/IP-PBX/IPµç»°½»»»»ú/IPÓïÒô½»»»»ú/IPÓïÒôͨÐŽ»»»ÏµÍ³ |
Coral
IPx 500 IP PBX¡¢Coral IPx 800 IP PBX¡¢Coral IPx 3000 IP PBX¡¢Coral
IPx 4000 IP PBXµÈ |
| º¼ÖÝÈý»ãÐÅÏ¢¹¤³ÌÓÐÏÞ¹«Ë¾(¼ò³Æ"º¼ÖÝÈý»ã") |
IP-PBX/IP
PBX/IPµç»°½»»»»ú/IPÓïÒô½»»»»ú/IPÓïÒôͨÐÅϵͳ |
UC200
IP-PBX¡¢UC500 IP-PBX¡¢UC500H IP-PBXµÈ |
| ±±¾©´óÌƸߺèÊý¾ÝÍøÂç¼¼ÊõÓÐÏÞ¹«Ë¾(¼ò³Æ"´óÌƸߺè") |
IP-PBX/IP
PBX/IPµç»°½»»»»ú/IPÓïÒô½»»»»ú/IPÓïÒôͨÐÅϵͳ |
MG3000-X50¡¢MG3000-X100¡¢MG3000-X300¡¢MG3000-X500¡¢MG3000-X1000¡¢MG3000-X1000SµÈ |
| ÉϺ£ÔÆÒîͨÐſƼ¼ÓÐÏÞ¹«Ë¾(¼ò³Æ"ÔÆÒîͨÐÅ") |
IP-PBX/IP
PBX/IPµç»°½»»»»ú/IPÓïÒô½»»»»ú/IPÓïÒôͨÐÅϵͳ |
EPX2000 IPPBX¡¢EPX3000 IPPBXµÈ |
| ÉîÛÚ¶¦ÐÅͨ´ï¹É·ÝÓÐÏÞ¹«Ë¾(¼ò³Æ"¶¦ÐÅͨ´ï") |
IP-PBX/IP
PBX/IPµç»°½»»»»ú/IPÓïÒô½»»»»ú/IPÓïÒôͨÐÅϵͳ |
UC100¡¢UC120¡¢UC200µÈ |
| ÉîÛÚÊпªÔ´Í¨ÐÅÓÐÏÞ¹«Ë¾(¼ò³Æ"¿ªÔ´Í¨ÐÅ") |
IP-PBX/IP
PBX/IPµç»°½»»»»ú/IPÓïÒô½»»»»ú/IPÓïÒôͨÐÅϵͳ |
UC501P¡¢UC501¡¢UC300¡¢UC500¡¢UC120µÈ |
¡¤²©ÓòͨѶIPºô½ÐÖÐÐÄϵͳ²úÆ·BYIPCC1.2²ÉÓÃÉϱíËùÊöÐͺŵĺô½ÐÖÐÐÄÐÐÒµÖ÷Á÷Æ·ÅÆÓ²¼þ×÷Ϊ±¾²úÆ·³ö³§Ê±µÄºô½ÐÖÐÐÄϵͳӲ¼þƽ̨£¬´Ó¶øΪ±£ÕÏIPºô½ÐÖÐÐÄϵͳƽ̨µÄµçÐÅÔËÓªÉ̼¶Îȶ¨ÐԵ춨Á˼áʵµÄÓ²¼þ»ù´¡¡£
¡¤²ÉÓò©ÓòͨѶIPºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC1.2µÄIPºô½ÐÖÐÐÄϵͳµÄÓ²¼þÓÉÒÔϲ¿·Ö¹¹³É£º
(1) ²ÉÓò©ÓòͨѶIPÈí½»»»ºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC2.0µÄIPºô½ÐÖÐÐÄϵͳӲ¼þ(רҵ²¿·Ö)µÄÖ÷Òª×é³ÉΪIPµç»°½»»»»ú + Ó¦Ó÷þÎñÆ÷¡£ÆäÖУ¬IPµç»°½»»»»ú/IPÓïÒô½»»»»ú×÷ΪýÌåÍø¹Ø£¬Ó¦Ó÷þÎñÆ÷(ÓÃÓÚÔËÐÐIPºô½ÐÖÐÐÄƽ̨Èí¼þ)²ÉÓÃͨÓõÄPC·þÎñÆ÷»ò¹¤¿Ø»ú£¬Ó¦Ó÷þÎñÆ÷µÄ½¨ÒéÅäÖÃΪIntel(»òAMD)Ë«ºË»òËĺ˻ò¸ü¸ßÅäÖõÄCPU£¬2G»ò4G»ò¸ü¸ßÅäÖõÄÄڴ棬1TB»ò¸ü¸ßÅäÖõÄÓ²ÅÌ¡£
×÷ΪÖ÷Á÷Æ·ÅÆIPµç»°½»»»»úµÄÉϺ£Ñ¸Ê±Í¨ÐÅOMϵÁÐIPµç»°½»»»»ú(IP-PBX)Ö§³ÖIMS/SIPÐÒ飬ÄÚÖÃOM-VOS IPPBXÈí¼þ£¬ÊÇÃæÏòÖÐСÐÍÆóÒµµÄ·ÖÖ§»ú¹¹¶à¹¦ÄÜÉÌÎñ°ì¹«µç»°ÏµÍ³£¬ÈÚºÏÁËÍøÂçµç»°¡¢ÓïÒô¡¢´«Õ桢¼ÒôµÈ¹¦ÄÜ£¬²¢¼æÈÝCallManager¡¢Broadsoft¡¢Skype for business¡¢»ªÎªIMSºÍAsteriskµÈ¶àÖÖÒµÎñƽ̨ºÍÖնˣ¬¿ÉÌṩ¶àÑùµÄÈÚºÏͨÐŽâ¾ö·½°¸¡£
ÉϺ£Ñ¸Ê±Í¨ÐÅOMϵÁÐIP-PBX²úÆ·ÊÇÊʺÏÖÐСÐÍÆóÒµ²¿ÊðµÄIP-PBX£¬¼¯³ÉÁËÍøÂçµç»°¡¢¼´Ê±Í¨Ñ¶¡¢Óû§×´Ì¬³ÊÏÖ¡¢ÉÌÎñµç»°¹¦ÄÜ¡¢ÐÅÏ¢¹ÜÀíµÈÒµÎñ£¬¶ÔÍâÁ¬½ÓÔËÓªÉÌÌṩµÄÄ£ÄâÍâÏß»òIPÍâÏߣ¬¶ÔÄÚÁ¬½Ó»°»ú¡¢´«Õæ»ú¡¢IP»°»úµÈÖÕ¶ËÉ豸¡£
ÉϺ£Ñ¸Ê±Í¨ÐÅOMϵÁÐIP-PBX²úÆ·Ö§³Öͨ¹ýWeb GUI»òSSH½øÐб¾µØºÍÔ¶³Ì¹ÜÀí£¬Ö§³Ö×Ô¶¯¹ÜÀí£¬TR069/TR104/TR106µÄ¼¯ÖйÜÀí¡£Ö§³Öͨ¹ýÉϺ£Ñ¸Ê±Í¨ÐÅÔÆ·þÎñ¶ÔÉ豸½øÐÐÔ¶³Ì¹ÜÀíºÍ¼à¿Ø¡£
ÉϺ£Ñ¸Ê±Í¨ÐÅOMϵÁÐIPµç»°½»»»»ú(IP-PBX)ÌṩͳһµÄ¿ª·Åʽ½Ó¿Ú¡ªOM API£¬¿ÉÒÔͨ¹ýOM API¶ÔOMϵÁÐIP-PBXÉ豸½øÐпØÖÆ¡¢¼à¿ØºÍÊý¾Ýͳ¼ÆµÈ¡£
(2) È˹¤×ùϯPC»ú£¬½¨ÒéÅäÖÃ:Intel»òAMDË«ºË»òÒÔÉÏCPU/1G»òÒÔÉÏÄÚ´æ/500G»òÒÔÉÏÓ²ÅÌ/¼üÅÌ/Êó±ê/ÏÔʾÆ÷/°²×°Windows XP»òWindows 7»òWindows 8»òWindows 10²Ù×÷ϵͳ£¬ÎÞÌØÊâÒªÇ󣨼æÈÝ»ú»òÆ·ÅÆPC¶¼¿ÉÒÔ£©£¬¿ÉÒÔÑØÓÃÒÑÓеİ칫PC»ú¡£
(3) ×÷Ϊ×ùϯͨÐÅÖն˵ÄIP»°»ú(Èç¿ÆÌضû/ÒÚÁª/³±Á÷µÈÖ÷Á÷Æ·ÅÆIP»°»ú)¡¢Ä£Äâ»°»ú(½¨ÒéÅäÖÃΪ¿ÆÌضû/±±¶÷µÈÖ÷Á÷Æ·ÅÆ»°Îñ¶ú»ú+»°ÎñºÐ)¡¢Èíµç»°(µçÄÔ¶úÂó)£¬¸ù¾Ý¹óµ¥Î»µÄIPºô½ÐÖÐÐÄϵͳµÄʵ¼ÊÇé¿ö½øÐÐÅäÖá£
(4) ͨÐÅÏß·£¬°üÀ¨Ä£ÄâÖм̵绰Ïß»òE1Êý×ÖÖмÌÏß¡¾²ÉÓÃISDN PRI(30B+D)ÐÅÁî»òÖйú7ºÅÐÅÁî¡¿»òÔËÓªÉÌSIPÖмÌÏß¡£Èô×ùϯͨÐÅÖն˲ÉÓÃÄ£Äâ»°»ú£¬ÔòÐèÒª½øÐзֻúÏß·²¼Ïß¡£
(5) ÍøÂçϵͳ£¬Á¬½ÓÉϺ£Ñ¸Ê±Í¨ÐÅOMϵÁÐIPµç»°½»»»»ú(IP-PBX) ÓëÓ¦Ó÷þÎñÆ÷ºÍÈ˹¤×ùϯPC»úÒÔ¼°¸÷×ùϯµÄIP»°»úµÄ¾ÖÓòÍø»òÐéÄâרÓÃÍø(VPN)¡£
¡¤²©ÓòͨѶÔÚÕû¸öIPºô½ÐÖÐÐÄϵͳ³ö³§Ö®Ç°£¬»á¸ù¾Ý¹óµ¥Î»µÄIPºô½ÐÖÐÐÄϵͳƽ̨µÄÈ˹¤×ùϯ(°üÀ¨·ÖÖ§»ú¹¹µÄIPÔ¶³Ì×ùϯ)ÊýÁ¿£¬×ùϯͨÐÅÖÕ¶ËÀàÐÍ(ÈçIPÓ²»°»ú¡¢Ä£Äâ»°»ú¡¢IPÈíµç»°µÈ)£¬ÖмÌÏß·ÀàÐÍ£¨ÐÅÁ£¬ÖмÌÏß·ͨµÀ(²¢·¢)ÊýÁ¿£¬IVR½»»¥Ê½ÓïÒôÓ¦´ð²¢·¢Â·Êý£¬Í¬²½Êý×Ö¼Òô²¢·¢Í¨µÀÊýÁ¿µÈ»ù´¡¼¼Êõ²ÎÊý£¬Êʵ±µØÅäÖÃÉÏÊöIPµç»°½»»»»úÒÔ¼°Ó¦Ó÷þÎñÆ÷£¬ÁíÍâÓ¦Ó÷þÎñÆ÷¿ÉÒÔÓÉÓû§×Ô±¸¡£
²©ÓòͨѶIPºô½ÐÖÐÐÄϵͳ²úÆ·BYIPCC1.2µÄ»ù±¾¼Ü¹¹
²©ÓòͨѶIPºô½ÐÖÐÐÄϵͳ²úÆ·BYIPCC1.2µÄÂß¼·Ö²ã¼Ü¹¹
²©ÓòͨѶIPºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC1.2ÔÚIPºô½ÐÖÐÐÄϵͳ½¨ÉèÏîÄ¿ÖеĵäÐÍ×éÍø½á¹¹Í¼
10002 ²©ÓòͨѶIPºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC1.2µÄ¼´×°¼´ÓÃÌØÐÔÓëÈí¼þ×é³ÉÄ£¿é¼ò½é£º
¡¤²©ÓòͨѶIPºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC1.2×÷Ϊ¸ßЧÄܵÄIPÈí½»»»¼Ü¹¹ÁªÂçÖÐÐÄƽ̨ºÍÔËÓª¼¨Ð§¹ÜÀíƽ̨ÒÔ¼°²úÆ·»¯ºô½ÐÖÐÐÄϵͳƽ̨£¬Ö»Ðèͨ¹ý¿ìËÙÅäÖþͿÉÒÔÔÚ1¸ö¹¤×÷ÈÕÖ®Äڵͳɱ¾¿ìËÙÉÏÏߣ¬´Ó¶øʵÏÖÒ»¸ö¹©×îÖÕÓû§Ê¹Óõĺô½ÐÖÐÐÄϵͳ£»¶ÔÓÚCRM¸öÐÔ»¯ÒµÎñ¹¦ÄÜÐèÇó½ÏÉÙµÄIPºô½ÐÖÐÐÄ(¿Í»§·þÎñÖÐÐÄ)ϵͳÏîÄ¿(²»ÂÛϵͳ²ÉÓÃSS1/ISDN
PRI/SS7µÄÊý×ÖÖмÌÏß·»¹ÊÇÄ£Äâµç»°Ïß»¹ÊÇSIPÖмÌÏߣ¬²»ÂÛϵͳÅäÖÃ4¸ö×ùϯ»¹ÊÇ48¸ö×ùϯ£¬×ùϯͨÐÅÖÕ¶ËÖ§³ÖIPÓ²»°»úºÍÄ£Äâ»°»úÒÔ¼°SIPÈíµç»°)£¬²ÉÓò©ÓòͨѶIPºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC1.2µÄ¹óµ¥Î»ºô½ÐÖÐÐÄϵͳ¼´×°¼´Óã¬ÔÚ1¸ö¹¤×÷ÈÕÄÚ¼´¿ÉÖ±½ÓͶÈëÕýʽµÄÉÌÒµÔËÐС£²©ÓòͨѶIPºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC1.2µÄÈ˹¤×ùϯ·þÎñ¡¢×Ô¶¯ÓïÒôÓ¦´ðÒµÎñͳһÔÚÒ»Ì×CTIƽ̨£¬ÒµÎñÂ߼ͳһ¿ØÖÆ£¬Ã½Ìå×ÊÔ´³ä·Ö¹²Ïí£»IVRÁ÷³ÌתÈ˹¤×ùϯ×Ô¶¯³ÊÏÖIVR·þÎñ¹ì¼££¬È˹¤×ùϯ¿ÉÒÔת½ÓIVRÁ÷³ÌµÄÈÎÒâ·ÖÖ§½Úµã¡£
¡¤²©ÓòͨѶIPºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC1.2(Ò²³ÆΪIPºô½ÐÖÐÐÄϵͳ²úÆ·BYIPCC1.2)µÄ»ù±¾½á¹¹£¬ÓÉÒ»¸öÍêÕûµÄIPºô½ÐÖÐÐÄƽ̨ÒÔ¼°Ïà¹ØµÄÐÐÒµÓ¦ÓÃÈí¼þ×é³É£¬°üÀ¨ÁËÓ²¼þ(IPµç»°½»»»»ú+Ó¦Ó÷þÎñÆ÷)¡¢ÏµÍ³Èí¼þÈç²Ù×÷ϵͳºÍÊý¾Ý¿âµÈ¡¢CTIƽ̨Èí¼þºÍÓ¦ÓÃÈí¼þ¡£²©ÓòͨѶIPºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC1.2µÄËùÓÐÈíÓ²¼þÔÚ³ö³§Ö®Ç°¶¼ÒѾ°²×°µ÷ÊÔÍê±Ï£¬Ö»Ðè²åÉϵ绰ÏߺÍÍøÏߣ¬ÅäÉÏÏàÓ¦µÄ×ùϯµçÄÔ£¬Ò»¸öÆóÒµ¼¶IPºô½ÐÖÐÐÄϵͳ¾Í¿ÉÒÔÉÏÏßÔËÐкÍͶÈëʹÓᣴӴËÖ®ºó£¬IPºô½ÐÖÐÐÄϵͳ²úÆ·BYIPCC1.2µÄÓû§ÓµÓеÄÊÇÓÀ¾ÃÓÐЧµÄÕæÕýÊôÓÚ×Ô¼ºµÄºô½ÐÖÐÐÄϵͳ(ÃâÔÂ×â)£¬²»ÔÙÐèҪÿÔ¶¼ÏòÔƺô½ÐÖÐÐÄƽ̨(Ôƺô½ÐÖÐÐÄϵͳ)¹©Ó¦ÉÌÖ§¸¶¸ß°ºµÄ×ùϯ×âÓ÷ÑÓã¬Ò²²»ÐèÒªÔÙµ£ÐÄÔƺô½ÐÖÐÐÄƽ̨(Ôƺô½ÐÖÐÐÄϵͳ)ÄÑÒÔ±ÜÃâµÄ¿Í»§Êý¾Ýй©µ½ÍâÍø(ÒòÌØÍø)µÄ°²È«ÐÔÎÊÌâÒÔ¼°ÍâºôÊÜÏÞÖƵÄÎÊÌâ¡£ÕâÀï²¹³ä˵Ã÷Ò»µã£¬Óû§ÈôʹÓÃÔƺô½ÐÖÐÐÄƽ̨(Ôƺô½ÐÖÐÐÄϵͳ)¿ªÕ¹¿Í»§·þÎñÓëµç»°ÓªÏúµÈºô½ÐÖÐÐÄÒµÎñ£¬ÓÉÓÚÐèÒªÓõ½µÄÉ豸ºÍϵͳά»¤ÈËÔ±ÒÔ¼°¹ÜÀí¶¼ÊÇÏòÔƺô½ÐÖÐÐÄƽ̨(Ôƺô½ÐÖÐÐÄϵͳ)¹©Ó¦ÉÌ×âÓã¬Ëæןô½ÐÖÐÐÄÔËÓªµÄ³ÖÐø£¬ÆäÔËÓª³É±¾»á´ó´ó³¬¹ý×Ô½¨Ðͺô½ÐÖÐÐÄƽ̨(ºô½ÐÖÐÐÄϵͳ)µÄ½¨ÉèͶ×Ê¡£
¡¤²©ÓòͨѶIPºô½ÐÖÐÐÄϵͳBYIPCC1.2¿ÉÒÔÔÚ¾ÖÓòÍø(LAN)ÄÚÔËÓª£¬Ò²¿ÉÒÔͨ¹ýVPN(ÐéÄâרÓÃÍø)°ÑÈ˹¤×øϯ²¿Êðµ½ÒìµØ·ÖÖ§»ú¹¹£¬½â¾öÁËĿǰһЩºô½ÐÖÐÐÄϵͳ»ùÓÚÒòÌØÍø(ÍâÍø)ÔËÓª¶øÔì³ÉµÄÆóÒµ/Õþ¸®²¿ÃŵÄÄÚ²¿ÍøÂç´ø¿í²»¹»¡¢µç»°ÐźŲ»ºÃµÈ½øÍËÁ½ÄѵÄÎÊÌ⣬Ҳ´ó´ó½ÚÊ¡ÁËÆóÒµ/Õþ¸®²¿ÃŵĵÄÍøÂç·ÑÓá£
¡¤²©ÓòͨѶIPºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC1.2(Ò²³ÆΪ²©ÓòͨѶIPºô½ÐÖÐÐÄϵͳ²úÆ·BYIPCC1.2)µÄºô½ÐÖÐÐÄƽ̨ϵͳÈí¼þÔÚ³ö³§Ê±Ä¬ÈϵÄÈí¼þÄ£¿é°üÀ¨£º
(1) ϵͳÈí¼þ(IPºô½ÐÖÐÐÄϵͳºËÐÄ·þÎñÈí¼þ°ü)¼°Ðí¿ÉÐÒ顪BYIPCCSS1.2£¬ÔËÐÐ(°²×°)ÔÚÓ¦Ó÷þÎñÆ÷£»
(2) ×ùϯÈí¼þ(°üÀ¨°à³¤×ùϯÈí¼þ)¼°Ðí¿ÉÐÒ顪BYIPCCAgent1.2£¬ÔËÐÐ(°²×°)ÔÚÈ˹¤×ùϯPC»ú£»
(3) ͳ¼Æ±¨±íÈí¼þ¡ªBYIPCCReport1.2£¬ÔËÐÐ(°²×°)ÔÚÈ˹¤×ùϯPC»ú£»
(4) ½»»¥Ê½ÓïÒôÓ¦´ð(IVR)Èí¼þ¼°Ðí¿ÉÐÒ顪BYIPCCIVR1.2£¬ÔËÐÐ(°²×°)ÔÚÓ¦Ó÷þÎñÆ÷£»
(5) ͬ²½Â¼Òô¹ÜÀíÈí¼þ¼°Ðí¿ÉÐÒ顪BYIPCCRecMan1.2£¬ÔËÐÐ(°²×°)ÔÚÈ˹¤×ùϯPC»ú£»
(6) TTSÓïÒôºÏ³ÉÒýÇæÈí¼þ¼°Ðí¿ÉÐÒ顪BYIPCCTTS1.2£¬ÔËÐÐ(°²×°)ÔÚÓ¦Ó÷þÎñÆ÷£»
(7) ϵͳά»¤¹ÜÀíÈí¼þ¡ªBYIPCCMAN1.2£¬ÔËÐÐ(°²×°)ÔÚÓ¦Ó÷þÎñÆ÷£»
(8) ϵͳͨÐÅ״̬ʵʱ¼à¿ØÈí¼þ¡ªBYIPCCMONITOR1.2£¬ÔËÐÐ(°²×°)ÔÚÈ˹¤×ùϯPC»ú£»
(9) (¿ÉÑ¡)ÒµÎñ²¿Ãŵç×Ó¹¤µ¥¹ÜÀí¿Í»§¶ËÈí¼þ¡ªBYIPCCWfClient1.2£¬ÔËÐÐ(°²×°)ÔÚÈ˹¤×ùϯPC»ú£»
(10) (¿ÉÑ¡)×Ô¶¯´«ÕæÊÕ·¢Èí¼þ¼°Ðí¿ÉÐÒ顪BYIPCCFAX1.2£¬ÔËÐÐ(°²×°)ÔÚÓ¦Ó÷þÎñÆ÷£»
(11) (¿ÉÑ¡)×Ô¶¯Íâºô(Ô¤²â²¦ºÅ/ÅúÁ¿Íâºô)¹ÜÀíÈí¼þ¡ªBYIPCCPDS1.2£¬ÔËÐÐ(°²×°)ÔÚÓ¦Ó÷þÎñÆ÷£»
(12) (¿ÉÑ¡)¶ÌÐÅÍø¹Ø½Ó¿ÚÈí¼þ¡ªBYIPCCSMS1.2£¬ÔËÐÐ(°²×°)ÔÚÈ˹¤×ùϯPC»ú£»
(13) (¿ÉÑ¡)΢ÐÅ¿Í·þÈí¼þ¡ªBYIPCCWeChat1.2£¬ÔËÐÐ(°²×°)ÔÚÈ˹¤×ùϯPC»ú£»
(14) (¿ÉÑ¡)WebÔÚÏß¿Í·þÈí¼þ¡ªBYIPCCWebCall1.2£¬ÔËÐÐ(°²×°)ÔÚÈ˹¤×ùϯPC»ú¡£
²©ÓòͨѶIPºô½ÐÖÐÐÄϵͳ²úÆ·BYIPCC1.2µÄ±ê×¼°æÈí¼þµÄ¹¦ÄÜÇåµ¥ÁÐ±í£¬Çëä¯ÀÀ£º
http://boyucom.com/BYIPCC12_standard_version_software_function_list.xls
¡¤ÔÚºô½ÐÖÐÐÄǧÒÚ¼¶Êг¡ÖУ¬²©ÓòͨѶIPºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC1.2(Ò²³ÆΪIPºô½ÐÖÐÐÄϵͳ²úÆ·BYIPCC1.2)ÈÚºÏÁË´«Í³×Ô½¨ºô½ÐÖÐÐÄϵͳºÍÔƺô½ÐÖÐÐÄϵͳµÄÓŵ㣬ÌرðÊʺÏÓڶԳɱ¾Í¶Èë±È½ÏÃô¸Ð(ÃâÔÂ×â)£¬¸öÐÔ»¯ÐèÇó±È½Ï¸ß£¬Í¬Ê±ÓÖÏ£ÍûÄÜʵÏÖ»°ÎñÊý¾ÝÓëÒµÎñÊý¾ÝµÄ±¾µØ»¯´æ´¢¹ÜÀí(ÒÔ±£ÕÏÆóÒµÄÚ²¿ÉÌÎñ»úÃÜ°²È«)¡¢¿ìËÙÉÏÏߣ¬²¢Äܵ¯ÐÔµØÀ©Õ¹ÒµÎñ¡¢ËæʱÔö¼õ×ùϯÊýÁ¿µÄÆóÒµ/¹«¹²ÊÂÒµ»ú¹¹/Õþ¸®»ú¹ØµÄºô½ÐÖÐÐÄϵͳ½¨ÉèÏîÄ¿¡£ÔÚ½øÐв©ÓòͨѶIPºô½ÐÖÐÐÄϵͳBYIPCC1.2µÄÍâÏߺÍ×øϯÀ©ÈÝʱ£¬Ö»ÐèÔö¼ÓÏà¹ØµÄÉ豸ºÍÈí¼þÊÚȨLicense£»²©ÓòͨѶIPºô½ÐÖÐÐÄϵͳBYIPCC1.2Ϊ×ÔÖ÷Ñз¢£¬IPºô½ÐÖÐÐÄÈí¼þϵͳ¹¦ÄܿɳÖÐøµØ½øÐÐÓÅ»¯ÍêÉÆ¡£
¡¤²©ÓòͨѶIPºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC1.2ÄÜ×î´ó»¯µØ±£ÕÏ¿Í»§Êý¾ÝÒÔ¼°CRMÒµÎñÊý¾ÝµÄ°²È«£¬²©ÓòͨѶIPºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC1.2×÷ΪµäÐ͵Ä×Ô½¨Ê½Ë½ÓÐÔÆIPºô½ÐÖÐÐÄϵͳƽ̨½â¾ö·½°¸£¬ÆäÓ²¼þÉ豸°üÀ¨IPµç»°½»»»»ú+Ó¦Ó÷þÎñÆ÷£¬²¿ÊðÔÚ¿Í»§µÄ»ú·¿£¬×ùϯ(»°ÎñÔ±)µÈ²Ù×÷ÈËÔ±ÔÚÄÚ²¿¾ÖÓòÍø(LAN)»òÐéÄâרÓÃÍøÂç(Virtual Private Network,VPN)µÇ¼Ïà¹Ø¿Í»§¶ËÈí¼þÖ®ºó²ÅÄÜʹÓúô½ÐÖÐÐÄϵͳµÄ¹¦ÄÜ£¬¿Í»§Êý¾Ý±£´æÔÚ±¾µØÓ¦Ó÷þÎñÆ÷ÉÏ£¬´Ó¶øÓÐЧµØ·ÀÖ¹Á˽«¿Í»§Êý¾Ýй©µ½ÍâÍø(ÒòÌØÍø)¡£
¡¤ÀûÓò©ÓòͨѶIPºô½ÐÖÐÐÄϵͳ²úÆ·BYIPCC1.2µÄÈí½»»»ÌØÓеÄIPÓïÒôͨÐÅ·½ÃæµÄÓÅÊÆ£¬¿ÉÒÔ·½±ãµØÔÚÆóÊÂÒµµ¥Î»(Õþ¸®²¿ÃÅ)µÄÄÚ²¿²¿Ê𱾵غô½ÐÖÐÐÄϵͳ£¬Ò²¿ÉÒԷdz£Áé»îµØ²¿Êð¶à¸ö·ÖÖ§»ú¹¹µÄÔ¶³ÌIP×ùϯ¡£²©ÓòͨѶIPºô½ÐÖÐÐÄϵͳ²úÆ·BYIPCC1.2µÄ˽ÓÐÔƵIJ¿ÊðģʽÓë·Ö²¼Ê½µÄÓ¦ÓÃģʽ±£ÕÏÁ˺ô½ÐÖÐÐÄϵͳµÄÎȶ¨ÐÔÓëÁé»îÐÔ¡£
¡¤ÔÚ²©ÓòͨѶIPºô½ÐÖÐÐÄϵͳ²úÆ·BYIPCC1.2ÖУ¬ÍêÈ«Ö§³Ö°ÑIPºô½ÐÖÐÐÄϵͳÉ豸²¿ÊðÔÚÖÐÐijÇÊУ¬·¢»ÓÖÐÐijÇÊеÄÖÖÖÖ±ã½ÝÐÔ£»¶ø×ùϯ²¿ÊðÔÚ¶þÈýËÄÏß³ÇÊУ¬³ä·ÖÀûÓÃÕâЩ³ÇÊÐÏà¶Ô¾¼Ã£¨µÍÁ®£©µÄÈËÁ¦×ÊÔ´¡£²©ÓòͨѶÌṩIPºô½ÐÖÐÐÄϵͳBYIPCC1.2µÄ˽Óл¯²¿Êð·½°¸£¬ÔËÐиüÎȶ¨£¬ÉèÖÃÎïÀí¸ôÀë¡¢Ô¼Êø·ÃÎÊȨÏÞ£¬Êý¾Ý¸ü°²È«¡£
¡¤²©ÓòͨѶIPºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC1.2µÄ²¿·ÖµäÐ͹¦ÄÜÈçÏÂͼ£º
²ÉÓò©ÓòͨѶIPºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC1.2µÄ¿Í»§·þÎñÐͺô½ÐÖÐÐÄϵͳµÄ²¿·ÖµäÐ͹¦ÄÜ
²ÉÓò©ÓòͨѶIPºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC1.2µÄµç»°ÓªÏúÐͺô½ÐÖÐÐÄϵͳµÄ²¿·ÖµäÐ͹¦ÄÜ
10003 ²©ÓòͨѶIPºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC1.2µÄÈí¼þ¶þ´Î¿ª·¢½Ó¿Ú¼ò½é£º
¡¤ºô½ÐÖÐÐÄϵͳµÄÄÚºËÊÇÒÔͨÐÅΪ»ù´¡µÄÆóÒµ/Õþ¸®²¿ÃÅ/¹«¹²ÊÂÒµ»ú¹¹µÄ¶ÔÄÚ¶ÔÍ⹵ͨÁªÂçϵͳ¡£×÷ΪÍêÕûµØÕûºÏÁ˺ô½ÐÖÐÐÄ(Call Center)ºÍ¿Í»§¹Øϵ¹ÜÀí(CRM)Èí¼þµÄ¾ßÓÐÍêÕû²¢ÇÒÁé»îµÄ»ù´¡CTI¹¦Äܼ¯µÄIPÈí½»»»ºô½ÐÖÐÐÄƽ̨£¬½èÖúÓÚÌṩÁ˶à²ã¼¶API½Ó¿ÚµÄ²©ÓòͨѶIPºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC1.2(Ò²³ÆΪ²©ÓòͨѶIPºô½ÐÖÐÐÄϵͳ²úÆ·BYIPCC1.2)£¬IPºô½ÐÖÐÐÄϵͳÏîÄ¿µÄʵʩ¼ò»¯³ÉΪÁËÊý¾Ý¿âÓ¦ÓÃÈí¼þÏîÄ¿µÄʵʩ£¬IPºô½ÐÖÐÐÄϵͳÏîÄ¿µÄ¶þ´ÎÈí¼þ¿ª·¢¹¤×÷¼ò»¯³ÉΪÁËÊý¾Ý¿âÓ¦ÓÃÈí¼þµÄ¶þ´Î¿ª·¢ºÍÐ޸Ť×÷£¬´Ó¸ù±¾ÉÏÈ¡ÏûÁËϵͳ¼¯³ÉÉÌ/ºÏ×÷»ï°é/×îÖÕÓû§ÔÚÕÐƸ/ÅäÖÃʵʩºô½ÐÖÐÐÄ£¨Call
Center£¬CTI£©ÏîÄ¿µÄÈí¼þ¹¤³ÌʦÈËÁ¦×ÊԴʱ¶ÔÈí¼þ¹¤³ÌʦµÄCTI(ºô½ÐÖÐÐÄ)´ÓÒµ¾ÑéµÄÈÎÖ°×ʸñÒªÇ󣬽ö½öÒªÇó²ÎÓëºô½ÐÖÐÐÄϵͳÏîĿʵʩµÄÈí¼þ¹¤³Ìʦ¾ßÓг£¹æµÄWindowsÓ¦ÓóÌÐò»òWebÓ¦ÓóÌÐòµÄ¿ª·¢¾Ñ飬ͻÆÆÐÔµØʵÏÖÁ˺ô½ÐÖÐÐÄϵͳÏîÄ¿Èí¼þ£¨¶þ´Î£©¿ª·¢µÄ¸ß¶È¡°Æ½Ãñ»¯ºÍ´óÖÚ»¯¡±¡£°´ÕÕͨ³£µÄ¾Ñ飬¹óµ¥Î»¾ßÓÐÊý¾Ý¿âÓ¦ÓÃÈí¼þ£¨ÈçMISϵͳ£¬ERPϵͳµÈ£©¿ª·¢¾ÑéµÄÈí¼þ¹¤³Ìʦ{¾ßÓÐÖÐר»ò´óר»ò´óרÒÔÉÏѧÀú}¾¹ý3ÌìµÄרҵ¼¼ÊõÅàѵ£¬¼´¿É²ÉÓò©ÓòͨѶIPºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC1.2¶ÀÁ¢µØʵʩºô½ÐÖÐÐÄϵͳÏîÄ¿¡£
¡¤½èÖúÓÚ²©ÓòͨѶIPºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC1.2(Ò²³ÆΪ²©ÓòͨѶIPºô½ÐÖÐÐÄϵͳ²úÆ·BYIPCC1.2)£¬ÏµÍ³¼¯³ÉÉÌ/ºÏ×÷»ï°é/×îÖÕÓû§ÊµÊ©ºô½ÐÖÐÐÄϵͳÏîĿʱµÄÈí¼þ¶þ´Î¿ª·¢¹¤×÷Ϊ:ÔÚ²©ÓòͨѶIPºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC1.2ÄÚÖõÄͼÐλ¯IVRÁ÷³Ì±à¼Æ÷Óë½Å±¾Ò»Ì廯µÄIVR£¨½»»¥Ê½ÓïÒô·þÎñ)Á÷³Ì¿ª·¢»·¾³ÖжԽ»»¥Ê½ÓïÒô·þÎñ[IVR]Ä£°åÁ÷³ÌµÄ¼òµ¥Ð޸ģ¬¶ÔÈ˹¤×ùϯÈí¼þ/ͳ¼Æ±¨±íÈí¼þ/(¿ÉÑ¡)ÒµÎñ²¿Ãŵç×Ó¹¤µ¥¹ÜÀí¿Í»§¶ËÈí¼þµÄÄ£°å³ÌÐòÔ´´úÂëÖеĸöÐÔ»¯Êý¾Ý¿â£¨CRM£©Ó¦Óò¿·ÖµÄ½çÃæÊý¾ÝÏîºÍÏà¹ØÊý¾Ý¿â²Ù×÷µÄSQLÓï¾äµÄ¼òµ¥ÐÞ¸ÄÓ붨ÖÆ¡£
²©ÓòͨѶIPºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC1.2µÄÈ˹¤×ùϯÈí¼þBYIPCCAgent1.2µÄºô½ÐÖÐÐÄϵͳµÚÈý·½¿ª·¢½Ó¿ÚActiveX¿Ø¼þµÄÄ£°å³ÌÐò(C#.NET°æ)Ö÷´°¿ÚÖеĻ°ÎñÔ±½ÓÌýÀ´µç¹¦ÄܽØͼ
¡¤ºô½ÐÖÐÐÄϵͳ±£´æµÄÊÇ¿Í»§µÄ»ù´¡ÐÅÏ¢Êý¾Ý¼°ÁªÂç¿Í»§¹ý³ÌÖеļǼÐÅÏ¢Êý¾Ý£¬¶ø´óÁ¿Óë¿Í»§Ïà¹ØµÄ²úÆ·¼°ÒµÎñÐÅÏ¢Êý¾Ý¾ù±£´æÔÚÖܱߵĺËÐÄÒµÎñϵͳÖУ¬¶ø¿Í»§·þÎñ×øϯÔÚΪ¿Í»§·þÎñµÄ¹ý³ÌÖУ¬ÓÖÐèʵʱ·ÃÎÊ´óÁ¿Óë¿Í»§Ïà¹ØµÄ²úÆ·¼°ÒµÎñÐÅÏ¢£¬Õâ¾ÍÐèҪʵÏÖºô½ÐÖÐÐÄϵͳÓëÖܱߺËÐÄÒµÎñϵͳµÄÊý¾Ý½Ó¿Ú½»»¥¼°Ó¦ÓÃÕûºÏ¡£Í¨¹ýClient SDK(API)·â×°·á¸»µÄͨÐÅ×é¼þºÍ¹¦ÄÜ£¬½µµÍÁËÆÕͨÈí¼þ¹¤³Ìʦ¶ÔͨÐż¼ÊõºÍÐÒéµÄÀí½âºÍÕÆÎÕµÄÃż÷£¬Ö±½Óµ÷ÓÃClient SDK(API)µÄͨÐÅÄÜÁ¦ÄÚǶÓÚÒµÎñϵͳµÄÓ¦ÓÃÖ®ÖС£Í¬Ê±£¬×÷ΪÒ×ѧÒ×Óõĺô½ÐÖÐÐÄϵͳ¿ª·¢Æ½Ì¨£¬²©ÓòͨѶIPºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC1.2µÄÈ˹¤×ùϯÈí¼þBYIPCCAgent1.2ÌṩÁËActiveX¿Ø¼þ(¼´ActiveX×Ô¶¯»¯ºô½Ð¿ØÖƿؼþ/OCX¿Ø¼þ/COM×é¼þ)ÒÔ¼°JavaScript½Å±¾ÐÎʽµÄºô½ÐÖÐÐÄϵͳµÚÈý·½¿ª·¢½Ó¿ÚÒÔ¼°Ä£°åÔ´´úÂë{·ÖΪÁËÖ§³Ö¶àÖÖÖ÷Á÷±à³ÌÓïÑÔµÄC/S¼Ü¹¹°æ±¾ºÍB/S¼Ü¹¹°æ±¾}¹©ÒµÎñϵͳµ÷Ó㬵ÚÈý·½ÐÅϢϵͳ¿ª·¢ÉÌ/¼¯³ÉÉÌͨ¹ýºÜСµÄ¹¤×÷Á¿¾Í¿ÉÒÔÔÚÒÑÓеÄMISϵͳ»òERPϵͳ»òOAϵͳ»òBOSSϵͳ»òGISϵͳ»òÍøÕ¾µÈÒµÎñϵͳÖм¯³É/ÕûºÏ/ǶÈë/¶Ô½Ó²©ÓòͨѶIPºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC1.2·á¸»µÄºô½ÐÖÐÐŦÄÜ£¬±ÈÈçµÇ¼/Í˳ö£¬Ê¾ÏÐ/ʾæ/ʺóÎÄÊé´¦Àí£¬À뿪/»ØÀ´£¬Ó¦´ðÀ´µç/¾Ü¾øÓ¦´ð/ÇжϺô½Ð£¬½ÓÌýÀ´µçʱ»òºô³öʱ½«µç»°×ª¸øÆäËû×ùϯ£¬×Ô¶¯²¥±¨¹¤ºÅ£¬±£³Ö/»Ö¸´£¬´ú½Ó£¬ÆÁÄ»ºô³ö/µã»÷Íâºô/ºô½Ð·Ö»ú£¬¼àÌý£¬Ç¿²å£¬À¹½Ø£¬Ç¿²ð£¬°à³¤Ç¿ÖÆÆÕͨ×ùϯʾæ/ʾÏУ¬°à³¤Ç¿ÖÆÇ©³öÆÕͨ×ùϯ£¬À´µçÏÔʾ/À´µçµ¯ÆÁ/È¥µçµ¯ÆÁ/¿Í»§»ù±¾×ÊÁϺÍÀúÊ·ÒµÎñ¼Ç¼ÆÁÄ»µ¯³ö/À´µçÇøÓòʶ±ð£¬ÓïÒôÊý¾Ýͬ²½×ªÒÆ[¼´ºô½ÐºÍ¿Í»§Êý¾ÝÒÔ¼°²Ù×÷½çÃæµÄͬ²½×ªÒÆ]£¬ÁôÑÔÐÅÏä¹ÜÀí[ÈçÁôÑÔ¼ìË÷²éѯ¼°²¥·ÅÒÔ¼°»Ø¸´]£¬Í¨»°Ê±µ¥²½×ªÍâÏß/ͨ»°Ê±ÒÔ»áÒ鷽ʽתÍâÏß/×ùϯÕÙ¼¯ÍâÏߺÅÂë¾ÙÐе绰»áÒé/Ö¸»Óµ÷¶È£¬Èý·½/¶à·½µç»°»áÒ飬À´µçתIVRÁ÷³Ì£¬×ùϯ·þÎñÂúÒâ¶ÈÆÀ¼Û£¬×ùϯ֮¼äÊÕ·¢ÎÄ×ÖÐÅÏ¢£¬À´µçÅŶӵȴýָʾ¡¢×ùϯͨÐÅ״̬/ºôÈëÅŶÓÇé¿öʵʱ¼à¿Ø£¬µØÖ·²¾/µç»°ËÙ²¦Ãæ°å£¬ºÚÃûµ¥¹ÜÀí£¬²éѯ×ùϯÀúʷͨ»°¼Ç¼Óë²¥·Å¼ÒôÎļþ£¬»°ÎñÔ±¹ÜÀí¼°È¨ÏÞ¿ØÖƵȻ°Îñ½ÓÐø¿ØÖÆ¡£²©ÓòͨѶIPºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC1.2Ö§³ÖÔ¤ÀÀ²¦ºÅ[È˹¤Íâºô»ò³ÆΪµã»÷²¦ºÅÍâºô]¡¢ÖÇÄÜÔ¤²â²¦ºÅ[×Ô¶¯ÅúÁ¿Íâºô»ò³ÆΪµçÄÔ×Ô¶¯Íâºô]¡¢»ìºÏ·½Ê½²¦ºÅ¡¢ÓïÒô֪ͨÍâºôµÈ¶àÖÖÍâºô·½Ê½¡£
²©ÓòͨѶIPºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC1.2µÄÈ˹¤×ùϯÈí¼þBYIPCCAgent1.2µÄJavaScript½Å±¾ÐÎʽµÄºô½ÐÖÐÐÄϵͳµÚÈý·½¿ª·¢½Ó¿ÚµÄB/S²âÊÔ³ÌÐò(html°æ)Ö÷Ò³ÃæÖеĻ°ÎñÔ±½ÓÌýÀ´µç¹¦ÄܽØͼ
¡¤²©ÓòͨѶIPºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC1.2µÄÈí¼þ¶þ´Î¿ª·¢½Ó¿ÚÌṩÁ˶àÖÖ¼¯³ÉÕûºÏģʽ£¬¼È¿ÉÒÔÔÚ²©ÓòͨѶIPºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC1.2µÄ×ùϯÈí¼þϵͳBYIPCCAgent1.2¿ò¼ÜÖÐ×ÔÐж¨ÖÆ¿ª·¢Óû§µÄCRMÒµÎñϵͳ[×ùϯÈí¼þBYIPCCAgent1.2µÄÄ£°å³ÌÐòÔ´´úÂëÔÚ³ö³§Ê±ÒѾÄÚÖÃÁ˷ḻ¶øͨÓõÄCRM¹¦ÄÜÈç¿Í»§µµ°¸¹ÜÀí¡¢À´µçÒµÎñ¼Ç¼¹ÜÀí¡¢ÒµÎñÊÜÀí¹ÜÀí¡¢»Ø·ÃÒµÎñ¼Ç¼¹ÜÀí¡¢¹¤×÷Á÷¹ÜÀí¡¢µç»°ÓªÏú¹ÜÀí¡¢ÏúÊÛÒµÎñ¹ÜÀíµÈ]£»Ò²¿ÉÒÔ½«²©ÓòͨѶIPºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC1.2µÄ×ùϯ»°Îñ½ÓÐø¿Ø¼þ(OCX/ActiveX)¼¯³É(ǶÈë)µ½Óû§ÒÑÓеÄMISϵͳ»òERPϵͳ»òOAϵͳ»òBOSSϵͳ»òGISϵͳ»òÍøÕ¾µÈÒµÎñϵͳ´Ó¶øʵÏÖÍêÕûµÄºô½ÐÖÐÐÄͨѶ¹¦ÄÜ£»ÁíÍâÒ²¿ÉÒÔÔÚ×ùϯÈí¼þBYIPCCAgent1.2ͨ¹ýJDBC/ADO/ADO.NET/OLE DB/ODBC/WebServiceµÈDB-Link·ÃÎÊÒµÎñϵͳµÄÊý¾Ý¿â´Ó¶øʵÏÖºô½ÐÖÐÐÄϵͳÏîÄ¿Éϳ£¼ûµÄÓëÒµÎñϵͳµÄÊý¾Ý¿â²ãÃæµÄ¼¯³ÉÓëÕûºÏ¡£
¡¤Ä¿Ç°£¬¹úÄÚÒѾÓÐÖÚ¶àµÄ¾ßÓÐÊý¾Ý¿âÓ¦ÓÃÈí¼þ{ÈçMISϵͳ»òERPϵͳ»òOAϵͳ»òBOSSϵͳ»òGISϵͳ»òÍøÕ¾µÈC/S½á¹¹»òB/S½á¹¹»òC/SÓëB/SÏà½áºÏ½á¹¹µÄÊý¾Ý¿âÓ¦ÓóÌÐò}¿ª·¢Á¦Á¿µ«²»Á˽âºô½ÐÖÐÐŤ×÷ÔÀíµÄÆóÒµ£¨ÐÐÒµÓ¦ÓÃÈí¼þ¿ª·¢ÉÌ¡¢ÒµÎñϵͳÈí¼þ¿ª·¢ÉÌ¡¢×îÖÕÓû§¡¢¾ÏúÉÌ¡¢ÏµÍ³¼¯³ÉÉÌ¡¢IT/ÍøÂç/µç×Ó/ͨѶÆóÒµµÈ£©/Õþ¸®»ú¹Øµ¥Î»²ÉÓò©ÓòͨѶIPºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC1.2(Ò²³ÆΪIPºô½ÐÖÐÐÄϵͳ²úÆ·BYIPCC1.2)¿ª·¢³É¹¦ÁËËûÃǵľßÓиöÐÔ»¯Êý¾Ý¿âÓ¦Óã¨CRM£©¹¦ÄܵÄIPºô½ÐÖÐÐÄϵͳ¡£
10004 ²©ÓòͨѶIPºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC1.2µÄÓ¦ÓÃÁìÓò¼ò½é£º
¡¤Æ¾½è´´ÐµÄÉè¼Æ¡¢ÁìÏȵļ¼ÊõÓÅÊÆ¡¢ÈíÓ²¼þƽ̨һÌ廯¡¢¸ß¶ÈµÄ²úÆ·»¯¡¢µçÐż¶µÄÎȶ¨ÐÔ¡¢·á¸»µÄ¹æÄ£ÉÌÓþÑé¡¢¿ìËÙ±ã½ÝµÄ°²×°ÊµÊ©¡¢¼òµ¥ÈËÐÔ»¯µÄά»¤¹ÜÀí¡¢¹¦ÄܵÄÇ¿´óÐÔ¡¢ÏµÍ³Æ½»¬Éý¼¶µÄ·½±ãÐÔ¡¢Èí¼þ¶þ´Î¿ª·¢µÄ¸ß¶È"ƽÃñ»¯"ÒÔ¼°ÓÅÁ¼µÄÐԼ۱ȣ¬²©ÓòͨѶIPºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC1.2Ó®µÃÁËÔ½À´Ô½¶àµÄϵͳ¼¯³ÉÉÌ/ºÏ×÷»ï°é/×îÖÕÓû§µÄÐÅÀµºÍÈÏ¿É£¬²¢³ÉΪÆäIPÈí½»»»ºô½ÐÖÐÐÄϵͳÁìÓò×îÖØÒªµÄºÏ×÷»ï°é¡£
¡¤×÷Ϊҵ½çÏȽø³ÉÊìµÄ¸ß¶È¼¯³ÉµÄºô½ÐÖÐÐÄϵͳ»ù´¡Æ½Ì¨(IPÈí½»»»¼Ü¹¹¶àýÌåÓïÒô½»»»»úƽ̨)ºÍ²úÆ·»¯³Ì¶È·Ç³£¸ßµÄͨÓÃIPºô½ÐÖÐÐÄϵͳ(ºô½ÐÖÐÐÄÒ»Ìå»ú/ǶÈëʽºô½ÐÖÐÐÄϵͳ)£¬²©ÓòͨѶIPºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC1.2¹ã·ºÊÊÓÃÓÚ£º¸÷ÀàÆóÒµ/ÉÌÒµ»ú¹¹/ºô½ÐÖÐÐÄÍâ°ü·þÎñÔËÓªÉ̽¨Éè¿Í»§·þÎñÖÐÐÄ£¨ºô½ÐÖÐÐÄ£¬CALL
CENTER£©ÏµÍ³/ÉÌÎñÁ÷³ÌÍâ°ü£¨BPO£©ºô½ÐÖÐÐÄϵͳ£¬Õþ¸®²¿ÃÅ/¹«¹²ÊÂÒµ»ú¹¹½¨Éèºô½ÐÖÐÐÄ£¨Call
Center£©ÏµÍ³/µç»°ÓïÒô·þÎñϵͳ/±ãÃñ·þÎñÈÈÏßϵͳ£¬Èçºô½ÐÖÐÐÄ¿Í·þϵͳ£¬ºô½ÐÖÐÐĵçÏúϵͳ£¬µç»°ÓªÏúºô½ÐÖÐÐÄϵͳ£¬12393Ò½ÁƱ£ÕÏ·þÎñÈÈÏßƽ̨ϵͳ£¬96110È«¹ú·´Õ©ÆͳһԤ¾¯×Éѯ·þÎñÈÈÏßϵͳ/¹«°²¾Ö·ÀÕ©Æ96110ºô½ÐÖÐÐÄϵͳ/¹«°²¾Ö·´Õ©Ô¤¾¯96110ºô½ÐÖÐÐÄϵͳ£¬12328½»Í¨ÔËÊä·þÎñ¼à¶½µç»°ÈÈÏߺô½ÐÖÐÐÄϵͳ£¬95598µçÁ¦¿Í»§·þÎñÖÐÐÄϵͳ/12398µçÁ¦¼à¹ÜͶËß¾Ù±¨ÈÈÏßϵͳ/µçÁ¦ÐÅϢϵͳ¿Í»§·þÎñºô½ÐÖÐÐÄϵͳ£¬12360º£¹Øͳһ·þÎñÈÈÏßϵͳ£¬12316ÐÂÅ©´å·þÎñÈÈÏßϵͳ/Å©Òµ¿Æ¼¼¡°110¡±ÐÅÏ¢·þÎñÈÈÏßϵͳ/12316¡°ÈýÅ©¡±·þÎñÈÈÏßϵͳ£¬12338¸¾Å®Î¬È¨·þÎñÈÈÏßϵͳ£¬12333ÀͶ¯ºÍÉç»á±£Õϵ绰·þÎñÖÐÐÄϵͳ£¬12371µ³Ô±×Éѯ·þÎñÈÈÏßϵͳ£¬12355ÇàÉÙÄê·þÎñ̨ϵͳ£¬12366ÄÉË°·þÎñÈÈÏßϵͳ£¬12365ÖʼàÈÈÏßϵͳ£¬12369»·±£Í¶ËßÈÈÏßϵͳ£¬12319³Ç½¨ÈÈÏßϵͳ/12319Öǻ۳ǹÜÈÈÏߺô½ÐÖÐÐÄϵͳ£¬12348·¨ÂÉ·þÎñÈÈÏßϵͳ£¬12315Ïû·ÑÕßͶËßÈÈÏßϵͳ£¬12345Õþ¸®ÈÈÏßϵͳ£¬12317·öƶ¼à¶½¾Ù±¨ÈÈÏߺô½ÐÖÐÐÄϵͳ£¬12350°²È«Éú²ú¾Ù±¨Í¶Ëß·þÎñÈÈÏßϵͳ£¬12320¹«¹²ÎÀÉúµç»°·þÎñÈÈÏßϵͳ£¬110/119/122Èý̨ºÏÒ»Ö¸»Óµ÷¶Èϵͳ»ò³ÇÊÐÓ¦¼±Áª¶¯ÏµÍ³»ò³ÇÊй«¹²°²È«Ö¸»ÓÖÐÐÄϵͳ£¬96520½»Í¨ÔËÊäÐÅÏ¢·þÎñÈÈÏßϵͳ£¬12388¼Í¼ì¼à²ì¾Ù±¨ÈÈÏßϵͳ£¬12301ÂÃÓÎ×ÊѶ¹«Òæ·þÎñµç»°Æ½Ì¨/12301ÂÃÓηþÎñÈÈÏßϵͳ£¬12356ÈË¿Ú¼ÆÉúÑô¹âÈÈÏß·þÎñϵͳ£¬×¡·¿¹«»ý½ð¹ÜÀíÖÐÐÄ12329ס·¿¹«»ý½ðÈÈÏߺô½ÐÖÐÐÄϵͳ£¬12312ÉÌÎñ×ÛºÏÖ´·¨Í¶Ëß·þÎñÈÈÏßϵͳ£¬12322·ÀÕð¼õÔÖ¹«Òæ·þÎñÈÈÏßϵͳ£¬¼ì²ì»ú¹Ø12309Ö°Îñ·¸×ï¾Ù±¨ÈÈÏßϵͳ£¬Í³¼Æ¾Ö12340ÉçÇéÃñÒâµ÷²é·þÎñÈÈÏßϵͳ£¬·¨Ôº12368ÓïÒô·þÎñÈÈÏߺô½ÐÖÐÐÄϵͳ£¬12309¼ì²ìԺͶËß¾Ù±¨ÈÈÏßϵͳ£¬12349ÉçÇø·þÎñÈÈÏßϵͳ£¬12308Áìʱ£»¤ÓëÓ¦¼±·þÎñÈÈÏߺô½ÐÖÐÐÄƽ̨£¬ÖÐСÆóÒµ¹«¹²·þÎñƽ̨£¬¾Ó¼ÒÑøÀÏ·þÎñϵͳ£¬²ÐÁªºô½ÐÖÐÐÄϵͳ£¬¼ÒÕþ·þÎñÍøÂçÖÐÐĺô½ÐÖÐÐÄϵͳ£¬ÖйúºÍг·þÎñ¹¤³Ì£¬¹«¹²ÆøÏó·þÎñºô½ÐÖÐÐÄϵͳƽ̨£¬Ê³Æ·Ò©Æ·¼à¶½¹ÜÀí²¿ÃÅ12331ͶËß¾Ù±¨·þÎñÈÈÏߺô½ÐÖÐÐÄϵͳ£¬12385²Ð¼²ÈË·þÎñÈÈÏߺô½ÐÖÐÐÄϵͳ£¬¹ú¼Ò°²È«»ú¹Ø12339¾Ù±¨ÊÜÀíƽ̨·þÎñÈÈÏߺô½ÐÖÐÐÄϵͳ£¬¹«¹²×ÊÔ´½»Ò×ÖÐÐÄר¼Ò³éÈ¡ÓïÒô֪ͨϵͳ/Õþ¸®²É¹ºÆÀÉóר¼Ò×Ô¶¯³éÈ¡ÓïÒô֪ͨϵͳ£¬³ö×â³µµçÕÐÈÈÏߺô½ÐÖÐÐÄϵͳƽ̨£¬´óÖÐרԺУºô½ÐÖÐÐÄÏà¹Øרҵ(ʵѵʵÑéÊÒ)ºô½ÐÖÐÐÄÉ̽ÌÁ½ÓÃʵѵϵͳƽ̨£¬¸ßËÙ¹«Â··þÎñÈÈÏߺô½ÐÖÐÐÄϵͳ£¬¼ÆËã»ú¸¨Öúµç»°·ÃÎÊCATIºô½ÐÖÐÐÄϵͳ£¬Öǻ۳ÇÊÐÔËÓªÖÐÐĺô½ÐÖÐÐÄϵͳ£¬Ê®»§Áª±£Éç»áÁ¦Á¿Î¬ÎÈ·´¿Öºô½Ðƽ̨£¬³ÇÊмà¿ØϵͳÌìÍø¹¤³Ìºô½ÐÖÐÐÄϵͳƽ̨£¬¹«°²»ú¹Ø·´ÐÅϢթƾٱ¨ÈÈÏߺô½ÐÖÐÐÄϵͳ£¬µçÐÅթƾٱ¨ÈÈÏߺô½ÐÖÐÐÄϵͳ£¬·Ç·¨¼¯×ʾٱ¨ÈÈÏߺô½ÐÖÐÐÄϵͳ£¬ETCµç×Ó²»Í£³µÊÕ·Ñϵͳ¿Í·þÈÈÏߺô½ÐÖÐÐÄϵͳµÈ¡£
Çëµ¥»÷ÏÂÃæµÄ³¬¼¶Á´½ÓÒÔÁ˽â¸ü¶à£º
²©ÓòͨѶIPºô½ÐÖÐÐÄϵͳƽ̨²úÆ·BYIPCC1.2¼ò½é
²©ÓòͨѶIPºô½ÐÖÐÐÄϵͳ²úÆ·BYIPCC1.2µÄÓ²¼þƽ̨֮ÉϺ£Ñ¸Ê±Í¨ÐÅOM20G IP-PBX¡¢OM50G IP-PBX¡¢OM80E IP-PBX¡¢OM200G IP-PBX¡¢OM500 IP-PBXµÈÓ²¼þ˵Ã÷Êé
²©ÓòͨѶIPºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC1.2Ö§³ÖµÄIPµç»°½»»»»ú(IP-PBX/IPPBX/IP PBX)µÄÓ²¼þÐͺÅ
²ÉÓò©ÓòͨѶIPºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC1.2µÄIPºô½ÐÖÐÐÄϵͳµÄÓ²¼þÉ豸ÒÔ¼°ÍøÂçÍØÆ˽ṹ
²ÉÓò©ÓòͨѶIPºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC1.2µÄIPºô½ÐÖÐÐÄϵͳµÄÈí¼þ¹¹³ÉÒÔ¼°¹¦ÄܽéÉÜ
²©ÓòͨѶIPºô½ÐÖÐÐÄϵͳ²úÆ·BYIPCC1.2µÄ±ê×¼°æÈí¼þµÄ¹¦ÄÜÇåµ¥Áбí
»ùÓÚ²©ÓòͨѶIPºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC1.2µÄIPºô½ÐÖÐÐÄϵͳ½¨ÉèÏîÄ¿¼¼Êõ½¨Òé·½°¸Ä£°å {¾¹ý¼òµ¥Ð޸ļ´¿É³ÉΪ×îÖÕʹÓò¿ÃŵÄÍêÕû¼¼Êõ·½°¸}
²ÉÓò©ÓòͨѶIPºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC1.2µÄIPºô½ÐÖÐÐÄϵͳ²Ù×÷ÊÖ²á {¿ÉÒÔä¯ÀÀµ½IPºô½ÐÖÐÐÄϵͳ²úÆ·BYIPCC1.2µÄÏêϸÈí¼þ½çÃæÓë²Ù×÷¹ý³Ì}
²©ÓòͨѶIPºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC1.2ÑÝʾ¹âÅÌ {¸½¼ÓÊý¾Ý¿âºó¼´¿ÉÖ±½ÓÔÚÆÕͨPC»ò±Ê¼Ç±¾µçÄÔÉÏÔËÐУ¡}
²©ÓòͨѶIPºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC1.2ÔÚIPºô½ÐÖÐÐÄϵͳ½¨ÉèÏîÄ¿ÖеĵäÐÍ×éÍø½á¹¹Í¼
²©ÓòͨѶIPºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC1.2ÔÚIPºô½ÐÖÐÐÄϵͳ½¨ÉèÏîÄ¿ÖеĵäÐÍÈíÓ²¼þÅäÖÃÇåµ¥±í
²©ÓòͨѶIPºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC1.2²¿·Ö³É¹¦°¸Àý½éÉÜ
²©ÓòͨѶIPºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC1.2µäÐͳɹ¦°¸Àý»ã×Ü
²©ÓòͨѶIPºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC1.2²âÊԵ绰
²©ÓòͨѶIPºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC1.2µÄÈí¼þ¶þ´Î¿ª·¢ÊÖ²á(°üÀ¨ÄÚÖÃͬ²½Êý×Ö¼Òô¹ÜÀí¹¦ÄܵÄÈ˹¤×ùϯÈí¼þ¡¢Í³¼Æ±¨±íÈí¼þ¡¢IVRÓïÒôÁ÷³ÌÈí¼þ¡¢ÒµÎñ²¿Ãŵç×Ó¹¤µ¥¹ÜÀí¿Í»§¶ËÈí¼þµÈµÄ¶þ´Î¿ª·¢ÊÖ²á)
²©ÓòͨѶIPºô½ÐÖÐÐÄƽ̨²úÆ·BYIPCC1.2µÄÓ¦ÓòãÈí¼þ(°üÀ¨ÄÚÖÃͬ²½Êý×Ö¼Òô¹ÜÀí¹¦ÄܵÄÈ˹¤×ùϯÈí¼þ¡¢Í³¼Æ±¨±íÈí¼þ¡¢IVRÓïÒôµ¼º½Á÷³ÌÈí¼þ¡¢ÒµÎñ²¿Ãŵç×Ó¹¤µ¥¹ÜÀí¿Í»§¶ËÈí¼þµÈ)µÄÄ£°å³ÌÐòÔ´´úÂë
ÉîÛÚ²©ÓòͨѶIPºô½ÐÖÐÐÄϵͳBYIPCC1.2ΪB/S½á¹¹ÒµÎñϵͳÌṩµÄ»°Îñ¿ØÖƽӿڵıà³ÌÖ¸ÄÏ(¹©±à³ÌÈËԱʹÓÃ)
ÉîÛÚ²©ÓòͨѶIPºô½ÐÖÐÐÄϵͳBYIPCC1.2ÖеÄIVRÁ÷³Ì·þÎñÈí¼þÖеÄʼþºÍAPIÃüÁî½éÉÜ(¹©±à³ÌÈËԱʹÓÃ)
ÉîÛÚ²©ÓòͨѶIPºô½ÐÖÐÐÄϵͳBYIPCC1.2ÖеÄÓëͳ¼Æ±¨±íÈí¼þÏà¹ØµÄÊý¾Ý¿âomccdbµÄÊý¾Ý×Öµä(¹©±à³ÌÈËÔ±²éÔÄ)
ÖлªÈËÃñ¹²ºÍ¹úͨÐÅÐÐÒµ±ê×¼YD/T2823¡ª2015¡¶ºô½ÐÖÐÐÄ·þÎñÖÊÁ¿ºÍÔËÓª¹ÜÀí¹æ·¶¡·
¡¶¹úÎñÔº°ì¹«Ìü¹ØÓÚ½øÒ»²½ÓÅ»¯µØ·½ÕþÎñ·þÎñ±ãÃñÈÈÏßµÄÖ¸µ¼Òâ¼û¡·¹ú°ì·¢¡²2020¡³53ºÅ
ÈçºÎ¿ìËÙ»ñµÃ²©ÓòͨѶIPºô½ÐÖÐÐÄϵͳƽ̨²úÆ·BYIPCC1.2µÄÏêϸÈíÓ²¼þÅäÖÃÒÔ¼°±¨¼Û£¿
ʲôÊǺô½ÐÖÐÐÄϵͳ£¿Ê²Ã´ÊǺô½ÐÖÐÐÄƽ̨£¿ÎªÊ²Ã´²»Í¬ºô½ÐÖÐÐÄϵͳ³§É̲úÆ·µÄ¼Û¸ñ²îÒì·Ç³£´ó£¿ºô½ÐÖÐÐÄϵͳµÄ²É¹ºÒªËØ°üÀ¨ÄÄЩ£¿
ºô½ÐÖÐÐÄϵͳ½¨ÉèÓëÔËÓª¹ÜÀí½Ì³Ì
²©ÓòͨѶһÌ廯½»»»»úºô½ÐÖÐÐÄƽ̨²úÆ·BYUNICC4.0
|
|
²©ÓòͨѶһÌ廯½»»»»úºô½ÐÖÐÐÄƽ̨²úÆ·BYUNICC4.0ÊÇÖйúµçÐż¶Ò»Ì廯ÖÇÄܺô½ÐÖÐÐÄƽ̨µÄÁ캽ÕߺͲ©ÓòͨѶ³ÉÊìµÄºËÐÄCTI²úÆ·£¬²ÉÓùú¼Ê×îÏȽøµÄIPÈÚºÏÐͼ°·Ö²¼Ê½ºô½ÐÖÐÐļ¼Êõ£¬CTI£¨ºô½ÐÖÐÐÄ£©Í¨Ñ¶¹¦ÄÜÍêÈ«²úÆ·»¯£¬ÄÜÂú×ã¿Í»§½¨Á¢²»Í¬¼¶±ð¡¢²»Í¬ÀàÐ͵ĺô½ÐÖÐÐÄϵͳËùÐèÒªµÄCTI»ù´¡Æ½Ì¨µÄÈ«²¿ÐèÇó¡£¾¹ýÖÚ¶àÆóÒµ/Õþ¸®»ú¹Øºô½ÐÖÐÐijɹ¦°¸ÀýÑéÖ¤µÄÒ»Ì廯½»»»»úºô½ÐÖÐÐÄƽ̨²úÆ·BYUNICC4.0×÷ΪCTIÈíÓ²¼þÒ»Ì廯ƽ̨¿ª»ú¼´¿ÉʹÓã¬ÔÚһ̨CTIͨѶ·þÎñÆ÷ÉÏÈÚºÏÁ˺ô½ÐÖÐÐÄϵͳµÄËùÓг£Óù¦ÄÜ£¬ÒÔALL-IN-ONE£¨ÍêÈ«Ò»Ì廯£©µÄ·½Ê½¼¯³É²¢¹Ì»¯ÁËPBX/ACD/IVR/CTI/Êý×Ö¼Òô/ÓïÒôÐÅÏä/VOIP[Ö§³ÖÍêÈ«·Ö²¼Ê½¡¢Ô¶³ÌÖм̺ÍÔ¶³ÌIP×ùϯ·½Ê½µÄ»ìºÏÓ¦ÓÃ]/TTS/´«Õæ/È˹¤×ùϯÈí¼þ/¶ÌÐÅ/ͳ¼Æ±¨±íÈí¼þ/ά»¤¹ÜÀí¹¤¾ßÈí¼þ/ÖÇÄÜ×Ô¶¯ÍⲦÈí¼þ/¿Í»§¹Øϵ¹ÜÀí(CRM)/ÓëÒÑÓмÆËã»ú¼¼ÊõÖ§³ÖϵͳµÄÊý¾Ý½Ó¿Ú/Ò×ѧÒ×ÓõÄÈí¼þ¶þ´Î¿ª·¢»·¾³ÒÔ¼°Èí¼þ¶þ´Î¿ª·¢µÄÄ£°å³ÌÐòÔ´´úÂë/ÔËÓª¹ÜÀíµÈºËÐĵĺô½ÐÖÐÐŦÄÜÄ£¿é¡£¶ÔÓÚCRM¸öÐÔ»¯ÒµÎñ¹¦ÄÜÐèÇó½ÏÉٵĺô½ÐÖÐÐÄϵͳ/¿Í»§·þÎñÖÐÐÄϵͳÏîÄ¿(²»ÂÛϵͳ²ÉÓÃSS1/ISDN
PRI/SS7µÄÊý×ÖÖмÌÏß·»¹ÊÇÄ£Äâµç»°Ïß·£¬²»ÂÛϵͳÅäÖÃ4¸ö×ùϯ»¹ÊÇ64¸ö×ùϯ»ò120¸ö×ùϯ)£¬²ÉÓò©ÓòͨѶһÌ廯½»»»»úºô½ÐÖÐÐÄƽ̨²úÆ·BYUNICC4.0µÄ¹óµ¥Î»ºô½ÐÖÐÐÄϵͳ¼´×°¼´Óã¬ÔÚ1¸ö¹¤×÷ÈÕÄÚ¼´¿ÉÖ±½ÓͶÈëÕýʽµÄÉÌÒµÔËÐС£ |
½èÖúÓÚ²©ÓòͨѶһÌ廯½»»»»úºô½ÐÖÐÐÄƽ̨²úÆ·BYUNICC4.0£¬ºô½ÐÖÐÐÄÏîÄ¿µÄʵʩ¼ò»¯³ÉΪÁËÊý¾Ý¿âÓ¦ÓÃÈí¼þÏîÄ¿µÄʵʩ£¬ºô½ÐÖÐÐÄÏîÄ¿µÄ¶þ´ÎÈí¼þ¿ª·¢¹¤×÷¼ò»¯³ÉΪÁËÊý¾Ý¿âÓ¦ÓÃÈí¼þµÄ¶þ´Î¿ª·¢ºÍÐ޸Ť×÷£¬´Ó¸ù±¾ÉÏÈ¡ÏûÁËϵͳ¼¯³ÉÉÌ/ºÏ×÷»ï°é/×îÖÕÓû§ÔÚÕÐƸ/ÅäÖÃʵʩºô½ÐÖÐÐÄ£¨Call
Center£¬CTI£©ÏîÄ¿µÄÈí¼þ¹¤³ÌʦÈËÁ¦×ÊԴʱ¶ÔÈí¼þ¹¤³ÌʦµÄCTI(ºô½ÐÖÐÐÄ)´ÓÒµ¾ÑéµÄÈÎÖ°×ʸñÒªÇó£¬Í»ÆÆÐÔµØʵÏÖÁ˺ô½ÐÖÐÐÄϵͳÏîÄ¿Èí¼þ£¨¶þ´Î£©¿ª·¢µÄ¸ß¶È¡°Æ½Ãñ»¯ºÍ´óÖÚ»¯¡±¡£ÏµÍ³¼¯³ÉÉÌ/ºÏ×÷»ï°é/×îÖÕÓû§µÄÈí¼þ¶þ´Î¿ª·¢¹¤×÷Ϊ:ÔÚ²úÆ·ÄÚÖõĿÉÊÓ»¯IVRÁ÷³ÌͼÐαà¼Æ÷ÖжԽ»»¥Ê½ÓïÒô·þÎñ[IVR]Ä£°åÁ÷³ÌµÄ¼òµ¥Ð޸ģ¬¶ÔÈ˹¤×ùϯÈí¼þ/ͳ¼Æ±¨±íÈí¼þÄ£°å³ÌÐòÔ´´úÂëÖеĸöÐÔ»¯Êý¾Ý¿â£¨CRM£©Ó¦Óò¿·ÖµÄ½çÃæÊý¾ÝÏîºÍÏà¹ØSQLÓï¾äµÄ¼òµ¥ÐÞ¸ÄÓ붨ÖÆ¡£
×÷Ϊҵ½çÏȽø³ÉÊìµÄºô½ÐÖÐÐÄϵͳ»ù´¡Æ½Ì¨£¬Ò»Ì廯½»»»»úºô½ÐÖÐÐÄƽ̨²úÆ·BYUNICC4.0¹ã·ºÊÊÓÃÓÚ£º¸÷ÀàÆóÒµ/ÉÌÒµ»ú¹¹/ºô½ÐÖÐÐÄÍâ°üÔËÓªÉ̽¨Éè¿Í»§·þÎñÖÐÐÄ£¨ºô½ÐÖÐÐÄ£¬CALL
CENTER£©ÏµÍ³/ÉÌÎñÁ÷³ÌÍâ°ü£¨BPO£©ºô½ÐÖÐÐÄϵͳ£¬Õþ¸®²¿ÃÅ/¹«¹²ÊÂÒµ»ú¹¹½¨Éèºô½ÐÖÐÐÄ£¨Call
Center£©ÏµÍ³/µç»°ÓïÒô·þÎñϵͳ/±ãÃñ·þÎñÈÈÏßϵͳ{Èç95598µçÁ¦¿Í»§·þÎñÖÐÐÄϵͳ/12398µçÁ¦¼à¹ÜͶËß¾Ù±¨ÈÈÏßϵͳ£¬12316ÐÂÅ©´å·þÎñÈÈÏßϵͳ/Å©Òµ¿Æ¼¼¡°110¡±ÐÅÏ¢·þÎñÈÈÏßϵͳ/12316¡°ÈýÅ©¡±·þÎñÈÈÏßϵͳ£¬12338¸¾Å®Î¬È¨·þÎñÈÈÏßϵͳ£¬12333ÀͶ¯ºÍÉç»á±£Õϵ绰·þÎñÖÐÐÄϵͳ£¬12371µ³Ô±×Éѯ·þÎñÈÈÏßϵͳ£¬12355ÇàÉÙÄê·þÎñ̨ϵͳ£¬12366ÄÉË°·þÎñÈÈÏßϵͳ£¬12365ÖʼàÈÈÏßϵͳ£¬12369»·±£Í¶ËßÈÈÏßϵͳ£¬12319³Ç½¨ÈÈÏßϵͳ£¬12348·¨ÂÉ·þÎñÈÈÏßϵͳ£¬12315Ïû·ÑÕßͶËßÈÈÏßϵͳ£¬12345Õþ¸®ÈÈÏßϵͳ£¬12350°²È«Éú²ú¾Ù±¨Í¶Ëß·þÎñÈÈÏßϵͳ£¬12320¹«¹²ÎÀÉúµç»°·þÎñÈÈÏßϵͳ£¬110/119/122Èý̨ºÏÒ»Ö¸»Óµ÷¶Èϵͳ»ò³ÇÊÐÓ¦¼±Áª¶¯ÏµÍ³»ò³ÇÊй«¹²°²È«Ö¸»ÓÖÐÐÄϵͳ£¬96520½»Í¨ÔËÊäÐÅÏ¢·þÎñÈÈÏßϵͳ£¬12388¼Í¼ì¼à²ì¾Ù±¨ÈÈÏßϵͳ£¬12301ÂÃÓÎ×ÊѶ¹«Òæ·þÎñµç»°Æ½Ì¨/12301ÂÃÓηþÎñÈÈÏßϵͳ£¬12356ÈË¿Ú¼ÆÉúÑô¹âÈÈÏß·þÎñϵͳ£¬96319ס·¿¹«»ý½ð·þÎñÈÈÏßϵͳ£¬12312ÉÌÎñ×ÛºÏÖ´·¨Í¶Ëß·þÎñÈÈÏßϵͳ£¬12322·ÀÕð¼õÔÖ¹«Òæ·þÎñÈÈÏßϵͳ£¬¼ì²ì»ú¹Ø12309Ö°Îñ·¸×ï¾Ù±¨ÈÈÏßϵͳ£¬Í³¼Æ¾Ö12340ÉçÇéÃñÒâµ÷²é·þÎñÈÈÏßϵͳ£¬¾Ó¼ÒÑøÀÏ·þÎñϵͳ£¬²ÐÁªºô½ÐÖÐÐÄϵͳ£¬¼ÒÕþ·þÎñÍøÂçÖÐÐĺô½ÐÖÐÐÄϵͳµÈ}¡£
Çëµ¥»÷ÏÂÃæµÄ³¬¼¶Á´½ÓÒÔÁ˽â¸ü¶à£º
>>
²©ÓòͨѶһÌ廯½»»»»úºô½ÐÖÐÐÄƽ̨²úÆ·BYUNICC4.0ºËÐŤ³ÌÌØÉ«
>>
²©ÓòͨѶһÌ廯½»»»»úºô½ÐÖÐÐÄƽ̨²úÆ·BYUNICC4.0¼¼Êõ°×ƤÊé
>>
²©ÓòͨѶһÌ廯½»»»»úºô½ÐÖÐÐÄƽ̨²úÆ·BYUNICC4.0½á¹¹×é³É
>>
²©ÓòͨѶһÌ廯½»»»»úºô½ÐÖÐÐÄƽ̨²úÆ·BYUNICC4.0¼¼ÊõÖ¸±ê
>>
²©ÓòͨѶһÌ廯½»»»»úºô½ÐÖÐÐÄƽ̨²úÆ·BYUNICC4.0¼ò½é»ÃµÆƬ
>>
²©ÓòͨѶһÌ廯½»»»»úºô½ÐÖÐÐÄƽ̨²úÆ·BYUNICC4.0Èí¼þÑÝʾ¹âÅÌ
{¸½¼ÓÊý¾Ý¿âºó¼´¿ÉÖ±½ÓÔÚÆÕͨPC»ò±Ê¼Ç±¾µçÄÔÉÏÔËÐУ¡}
>>
²ÉÓò©ÓòͨѶһÌ廯½»»»»úºô½ÐÖÐÐÄƽ̨²úÆ·BYUNICC4.0µÄÆóÒµºô½ÐÖÐÐÄϵͳ²Ù×÷ÊÖ²á
>>
²ÉÓÃÒ»Ì廯½»»»»úºô½ÐÖÐÐÄƽ̨²úÆ·BYUNICC4.0µÄÕþ¸®»ú¹Øºô½ÐÖÐÐÄϵͳ²Ù×÷ÊÖ²á
>>
²ÉÓò©ÓòͨѶһÌ廯½»»»»úºô½ÐÖÐÐÄƽ̨²úÆ·BYUNICC4.0µÄºô½ÐÖÐÐÄϵͳÏîÄ¿¼¼Êõ·½°¸Ä£°å {ÍƼö°æ±¾}
>>
²©ÓòͨѶһÌ廯½»»»»úºô½ÐÖÐÐÄƽ̨²úÆ·BYUNICC4.0µÄIPÔ¶³Ì×ùϯÓë·Ö²¼Ê½ºô½ÐÖÐÐÄÓ¦Ó÷½°¸
>>
²©ÓòͨѶһÌ廯½»»»»úºô½ÐÖÐÐÄƽ̨²úÆ·BYUNICC4.0ÔÚʵ¼ÊÔËÐйý³ÌÖÐÖ÷ÒªµÄ²¿·ÖÈí¼þ½çÃæ
>>
²©ÓòͨѶһÌ廯½»»»»úºô½ÐÖÐÐÄƽ̨²úÆ·BYUNICC4.0ƽ̨֧³Å¹¦ÄÜ
>>
²©ÓòͨѶһÌ廯½»»»»úºô½ÐÖÐÐÄƽ̨²úÆ·BYUNICC4.0Ö÷Òª¹¦ÄÜÁбí
>>
²©ÓòͨѶһÌ廯½»»»»úºô½ÐÖÐÐÄƽ̨²úÆ·BYUNICC4.0±ê×¼°æ±¾¹¦ÄÜÇåµ¥
>>
ϵͳ¼¯³ÉÉÌ/ºÏ×÷»ï°é/×îÖÕÓû§²ÉÓò©ÓòͨѶһÌ廯½»»»»úºô½ÐÖÐÐÄƽ̨²úÆ·BYUNICC4.0ʵʩºô½ÐÖÐÐÄÏîÄ¿µÄ¾ßÌå²½ÖèÒÔ¼°Èí¼þ¶þ´Î¿ª·¢¹¤×÷ÃèÊö
>>
²ÉÓò©ÓòͨѶһÌ廯½»»»»úºô½ÐÖÐÐÄƽ̨²úÆ·BYUNICC4.0ʵʩºô½ÐÖÐÐÄϵͳÏîÄ¿µÄÈí¼þ¹¤³ÌʦÅäÖÃÒªÇó
>>
²©ÓòͨѶһÌ廯½»»»»úºô½ÐÖÐÐÄƽ̨²úÆ·BYUNICC4.0×ùϯ³ÌÐòBYUNICCAgent4.0ÓëB/S½á¹¹ÒµÎñϵͳµÄ½Ó¿Ú·½·¨
>>
²©ÓòͨѶһÌ廯½»»»»úºô½ÐÖÐÐÄƽ̨²úÆ·BYUNICC4.0µÄÎÞÏßÓëÓÐÏßÖ¸»Óµ÷¶È¹¦ÄÜ¿ª·¢½Ó¿Ú¼ò½é
>>
ϵͳ¼¯³ÉÉÌ/ºÏ×÷»ï°é/×îÖÕÓû§²ÉÓò©ÓòͨѶһÌ廯½»»»»úºô½ÐÖÐÐÄƽ̨²úÆ·BYUNICC4.0ʵʩºô½ÐÖÐÐÄϵͳÏîÄ¿µÄ¾ßÌå²½Öè
>>
²©ÓòͨѶһÌ廯½»»»»úºô½ÐÖÐÐÄƽ̨²úÆ·BYUNICC4.0²¿·Ö³É¹¦°¸Àý
>>
ÈçºÎ¿ìËÙ»ñµÃ²©ÓòͨѶһÌ廯½»»»»úºô½ÐÖÐÐÄƽ̨²úÆ·BYUNICC4.0²úÆ·µÄÏêϸÈíÓ²¼þÅäÖÃÒÔ¼°±¨¼Û?
>>
²ÉÓò©ÓòͨѶһÌ廯½»»»»úºô½ÐÖÐÐÄƽ̨²úÆ·BYUNICC4.0½¨ÉèÆóÒµ/Õþ¸®»ú¹Øºô½ÐÖÐÐÄϵͳµÄͶ×ÊÔ¤ËãdzÎö
²©ÓòͨѶµ¥»ú°æºô½ÐÖÐÐÄϵͳ²úÆ·BYMiniCC2.0(Ò²³ÆΪUSBµç»°Â¼Òôϵͳ²úÆ·BYMiniCC2.0)
|
|
¾¹ýÖÚ¶àÆóÒµ/Õþ¸®»ú¹Ø³É¹¦°¸ÀýÑéÖ¤µÄ²©ÓòͨѶµ¥»ú°æºô½ÐÖÐÐÄϵͳ²úÆ·BYMiniCC2.0(Ò²³ÆΪUSBµç»°Â¼Òôϵͳ²úÆ·BYMiniCC2.0»ò΢Ðͺô½ÐÖÐÐÄϵͳ²úÆ·BYMiniCC2.0)½«°ì¹«×ÀÉϵĵ绰ºÍµçÄÔÇÉÃîµØ½áºÏÆðÀ´£¬²ÉÓÃ×îÐÂCTI(¼ÆËã»úµçÐż¯³É)¼¼Êõ²¢ÈÚºÏÁ˼ÆËã»úÓëͨѶ¼¼ÊõµÄÓÅÊÆ£¬ÊǷdz£¡°Æ½Ãñ»¯¡±µÄСÐͺô½ÐÖÐÐÄϵͳ²úÆ·£¬Í»ÆÆÐÔµØʵÏÖÁ˺ô½ÐÖÐÐÄϵͳ´Ó¡°¹ó×塱µ½¡°Æ½Ãñ¡±µÄÑݱ䣻°²×°·½±ã£¬¼´²å¼´Óã¬Í¶Èë·ÑÓ÷dz£µÍÁ®(ͳһÁãÊÛ¼ÛΪ1500Ôª/µç»°Ïߣ¬²úÆ·³ö³§°ü×°ÏäÄÚ°üÀ¨USBµç»°Â¼ÒôºÐºÍµ¥»ú°æºô½ÐÖÐÐÄϵͳÈí¼þBYMiniCC2.0)£¬Ö»ÐèÒªÒ»¸ùµç»°Ïß¡¢Ò»¸öUSB½Ó¿ÚÓ²¼þ(¼´USBµç»°Â¼ÒôºÐ)ºÍÒ»Ì×Èí¼þ¾Í¿ÉʹÓ㬲»ÐèҪרÃŵÄPBX(³Ì¿Ø½»»»»ú)É豸£»Äܹ»ÓÐЧµØ°ïÖúÆóÒµ/Õþ¸®»ú¹Ø¹ÜÀíͨ»°¼Ç¼Óë¼Òô/¿Í»§µµ°¸ÐÅÏ¢/À´£¨È¥£©µçÒµÎñ¼Ç¼/¿Í»§¹Øϵ¹ÜÀí(CRM)£¬²¢ÈÚºÏÁËÀ´µçÆÁÄ»µ¯³ö£¨Screen
PopUp£©/Èí¼þ²¦ºÅ(ÆÁÄ»ºô³ö)/ÒµÎñͳ¼Æ/ÒµÎñ֪ʶ¿âµÈ·á¸»¹¦ÄÜ£¬½«µç»°ºÍµçÄԵĶÀÁ¢¹¦ÄܽøÒ»²½µÄÀûÓúÍÌáÉý£¬Ê¹ËüÃǹ¦ÄÜ×î´ó»¯µØΪ°ì¹«ÈËÔ±·þÎñ£¬¿ÉÒÔÀÛ»ý±£´æÓмÛÖµµÄ¿Í»§ºÍÒµÎñÊý¾Ý£¬ÏÔÖøÌá¸ßÆóÒµ/Õþ¸®»ú¹ØµÄ¹ÜÀíˮƽ¡¢¹¤×÷ЧÂʺͷþÎñÖÊÁ¿£¬¼«´óÔöÇ¿¾ºÕùÁ¦¡£ |
Çëµ¥»÷ÏÂÃæµÄ³¬¼¶Á´½ÓÒÔÁ˽â¸ü¶à£º
>>
²©ÓòͨѶµ¥»ú°æºô½ÐÖÐÐÄϵͳ²úÆ·BYMiniCC2.0»ù±¾¹¦ÄÜ
>> ²©ÓòͨѶµ¥»ú°æºô½ÐÖÐÐÄϵͳ²úÆ·BYMiniCC2.0Óû§ÊÖ²á
>> ²©ÓòͨѶµ¥»ú°æºô½ÐÖÐÐÄϵͳ²úÆ·BYMiniCC2.0ÑÝʾ¹âÅÌ
{¸½¼ÓÊý¾Ý¿âºó¼´¿ÉÖ±½ÓÔÚÆÕͨPC»ò±Ê¼Ç±¾µçÄÔÉÏÔËÐУ¡}
²©ÓòͨѶÐÐÒµÓû§ºô½ÐÖÐÐÄϵͳ²úÆ· |
>> ס·¿¹«»ý½ð¹ÜÀíÖÐÐÄ12329ס·¿¹«»ý½ðÈÈÏߺô½ÐÖÐÐÄϵͳBYICC2.0.12329
>> 12328½»Í¨ÔËÊä·þÎñ¼à¶½µç»°ÈÈÏߺô½ÐÖÐÐÄϵͳBYICC2.0.12328
>> »ùÓÚÒ»Ì廯½»»»»úµÄ12333ÀͶ¯ºÍÉç»á±£Õϵ绰·þÎñÖÐÐÄϵͳ²úÆ·BYUNICC4.0.12333
˵Ã÷£º²©ÓòͨѶ12333ÀͶ¯ºÍÉç»á±£Õϵ绰·þÎñÖÐÐÄϵͳ½¨Òéʵʩ·½°¸
>> ¹«°²»ú¹Ø110/119/122Èý̨ºÏÒ»½Ó´¦¾¯ÏµÍ³²úÆ·BYICC2.0.110(BYUNICC4.0.110)
>> »ùÓÚÒ»Ì廯½»»»»úµÄ12366¶àýÌåÄÉË°·þÎñϵͳ²úÆ·BYUNICC4.0.12366
>> »ùÓÚÒ»Ì廯½»»»»úµÄÎïÁ÷ÆóÒµºô½ÐÖÐÐÄϵͳBYUNICC4.0.WL
>> »ùÓÚÒ»Ì廯½»»»»úµÄÆû³µÖÆÔìÆóÒµ¶àýÌå¿Í»§·þÎñÖÐÐÄϵͳ²úÆ·BYUNICC4.0.QCZZ
>> »ùÓÚÒ»Ì廯½»»»»úºô½ÐÖÐÐÄƽ̨µÄµçÊÓ¹ºÎïºô½ÐÖÐÐÄϵͳ²úÆ·BYUNICC4.0.DSGW
>> »ùÓÚÒ»Ì廯½»»»»úµÄº½¿ÕƱÎñºô½ÐÖÐÐÄϵͳ²úÆ·BYHKPWUNICC4.0
>> »ùÓÚÒ»Ì廯½»»»»úµÄÒ½Ôººô½ÐÖÐÐÄϵͳ²úÆ·BYUNICC4.0.YY
˵Ã÷£ºÒ½Ôº½¨Éèºô½ÐÖÐÐÄϵͳµÄÖØÒªÏÖʵÒâÒåÒÔ¼°¹úÄÚ²¿·ÖÒ½ÔºµÄ³É¹¦¾Ñé
>> »ùÓÚÒ»Ì廯½»»»»úµÄÉçÇøºô½ÐÖÐÐÄϵͳ²úÆ·BYUNICC4.0.SQ
>> »ùÓÚÒ»Ì廯½»»»»úµÄ»·±£¾Ù±¨ÈÈÏßϵͳ²úÆ·BYUNICC4.0.12369 |
ºô½ÐÖÐÐÄ(CTI)ÓÑÇéÁ´½Ó|ºô½ÐÖÐÐÄϵͳÓÑÇéÁ´½Ó|ÁªÂçÖÐÐÄϵͳÓÑÇéÁ´½Ó|¿Í»§·þÎñÖÐÐÄϵͳÓÑÇéÁ´½Ó|ºô½ÐÖÐÐÄƽ̨ÓÑÇéÁ´½Ó|CTIƽ̨ÓÑÇéÁ´½Ó|Call Center SystemÓÑÇéÁ´½Ó: